Sugarvintage Reviews 

75
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Dont trust this store its a waste of time. I placed an order an next morning i got an email they cancled the order on my request. What do you mean on my request i asked them in a email. Because i neve... See more

Rated 5 out of 5 stars

Absolutely LOVE Sugar Vintage. Products arrived quickly, quality was great too. Plus they now offer free returns which is always handy if youre worried about things not fitting! My new fave vintage st... See more

Rated 1 out of 5 stars

I've paid for a T-Shirt which I haven't received 6 weeks after ordering and have had no response to two follow up enquires as to the status of my order. Customer service is non-existent and I want... See more

Rated 5 out of 5 stars

Incredible purchase, for only £35 I purchased a 3 item box. Although a mystery you are guaranteed great items. I worked out the total of my box and it was £70+ for only £35 and all things I would love... See more

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3.0

Average

TrustScore 3 out of 5

75 reviews

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3.0

All reviews

(75)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don’t bother.

Tried returning a item with tags on but somehow when the item was returned the tag was magically removed. Tried to explain to customer service to get it resolved and they couldn’t even be bothered to respond. Was 3 weeks ago

November 21, 2021
Rated 5 out of 5 stars

best vintage out there

10/10 I wouldn’t hesitate with these guys, they have some absolute gems, I look back every so often to try scoop those diamonds that get uploaded 🔥

November 20, 2021
Unprompted review
Rated 2 out of 5 stars
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Reply from Sugarvintage

Hi Usmaan,

Im sorry you are unhappy with your order. From looking into this i can see you ordered the vintage mystery box.

A member of the team did reach out to you via email to investigate this further and are currently waiting on a reply.

All the mystery boxes have a value of £200+ and individual items can be viewed on the website which shows the breakdown of each item's price.

I hope this helps.

Kind regards,
The Sugar Vintage Team

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