After reading all the negative reviews about the problematic returns process, from the UK, I decided to reach out to the company. I simply emailed if there were any plans to make th... See more
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See what reviewers are saying
I bought some MAC Chino which initially didn't arrive and was thinking I'd been ripped off but turns out was down to Dutch Postal strike. Soon as it ended my trousers arrived a day later. It was a... See more
After failure by deliveryservice, our problem was salved perfectly and even more than that by Suitables. We received another pullover right away, however the original was delivered a week later, ope... See more
Fedex made an error to my order and I sent Suitable an email. Denise emailed me just minutes after the business opened and even gave me a phone call to ensure that I would be taken care of. She is v... See more
Company details
Written by the company
Wij zijn Suitable. Al meer dan 20 jaar helpen we mannen om er op hun best uit te zien, elke dag weer. Dat doen we met herenkleding die niet alleen goed staat, maar ook goed voelt. Denk aan tijdloze basics die altijd kloppen en stijlvolle eyecatchers waarmee je een statement maakt. Onze collectie duurzame herenmode gaat seizoen na seizoen mee en is gemaakt van materialen die je graag draagt. Of je nu kiest voor ons eigen Suitable-label of een van de 50+ premiummerken, je kunt rekenen op een assortiment vol oog voor details, pasvorm en comfort. Wij geloven dat stijl iets persoonlijk is. Daarom denken we met je mee, geven we eerlijk en deskundig maatadvies en helpen we je kiezen wat past bij jouw karakter, bouw en de gelegenheid waarvoor je je kleedt. In onze 29 winkels staan onze stijlexperts klaar met persoonlijke aandacht, een glimlach en een verse espresso. Terwijl jij verschillende looks past, letten wij op de details die het verschil maken. Shop je liever vanuit huis? In onze herenmode webshop vind je dezelfde service, inspiratie en het complete aanbod. Daarnaast ontdek je er informatieve blogs, inspiratiepagina’s en keuzehulpen waarmee je eenvoudig je garderobe een stijlvolle update geeft. Met slechts een paar klikken bezorgen we je bestelling gratis én vlot bij je thuis.
Contact info
Stadionlaan 163, 5246JT, Rosmalen, Netherlands
- 073- 623 53 53
- klantenservice@suitable.nl
- suitableshop.nl
4.4
Excellent
2K reviews
Replied to 94% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Avoid if you are buying from the UK
Avoid if you are buying from the UK. If you need to return the item you will have to pay an extortionate amount for postage plus have to go though customs formalities due to Brexit. Had I known that I was buying from the Netherlands I would not have bought in the first place
April 11, 2025
Unprompted review
Reply from Suitableshop
Thank you for taking the time to post your review. Our sincere apologies for the inconvenience you experienced.
We are very sorry to hear that you have this feeling about ordering from us. We understand that it can be confusing that our website has a .co.uk domain, but returns have to be sent to the Netherlands.
Because we don't have free returns, we work with a partner to be able to provide cheaper return labels, at the moment the price is £14.95. After registering your return on our website, you can click on the link, and you'll be redirected to their website. When you purchase the return label there, the customs formalities are also taken care of. With these labels, the return parcel usually arrives in our warehouse in 3-4 work days.
We appreciate your feedback and take your complaint seriously. We'll have a look at how this information is displayed on our website, so we can make it more clear for future orders.
Good reliable supplier
Good reliable supplier, goods were as described, good quality... Tracking and delivery was excellent with regular updates throughout. Would order from the supplier again
March 13, 2025
Unprompted review
Probably the best T shirts I have…
Probably the best T shirts I have bought they keep their shape and do not go baggy at the neck as most T shirts tend to do
March 6, 2025
Unprompted review
Maris in Birmingham was soo nice…
Maris in Birmingham was soo nice respectful and explained the product in detail. She is the reason I am perching this product.
March 20, 2025
Unprompted review
Good quality T Shirts...kept informed…
Good quality T Shirts...kept informed throughout the delivery process, very polite and helpful delivery driver from Fed X. Will use this supplier again.
March 7, 2025
Unprompted review
Ordered 2 pairs of trousers 2 weeks ago…
Ordered 2 pairs of trousers 2 weeks ago and this week I’ve been refunded for 1 pair (reason unknown with no explanation). I don’t know the status of the other pair despite sending 3 emails. Really disappointed as Customer Service either can’t or don’t read my emails properly.
February 15, 2025
Unprompted review
…delay/delivery was only late because…
…delay/delivery was only late because it straddled Xmas hols!… came across this sore in the Netherlands online… quite simply they had just what I wanted!!…t shirts are a lovey design and snug fit!… suitable sent me small catalogue and returns sheet!… had already previously before Xmas.. came pretty quick!… will be ordering again from them in NY soon!!…
Thanks! to team at Suitable!…
December 31, 2024
Unprompted review
Impressed
Very impressed. Customer service was quick to respond and helpful in choosing the correct size. Got a good price too. £100 cheaper than in the UK. Fast shipping too, shipped same day of purchase and it arrived in the UK within 3 days.
November 15, 2024
Unprompted review
I always deal with Suitable for my best shirts…
I always deal with Suitable for my Olymp white shirts. They are a fantastic shirt from a fantastic company. Great price too.
I am six feet four inches tall with long arms. Suitable have shirts to fit. Thank you.
Always deliver on time.
November 6, 2024
Unprompted review
High quality products and service.
October 12, 2024
Unprompted review
The item I received was exactly as was…
The item I received was exactly as was ordered by me happy with purchase would by again from Suitable .
October 4, 2024
Unprompted review
Brilliant Selection & Incredibly reliable
Very fast and efficient in terms of customer service and order turnaround time to the USA! I just made my 3rd order this year and am delighted by this company!
October 1, 2024
Unprompted review
Reply from Suitableshop
Thank you for taking the time to post a review. We're happy to hear you're satisfied with your 3rd purchase and our service. We hope to see you soon at Suitable!
Very Poor Customer Service
I ordered 3 pairs of men's pajamas for delivery to the US. Four weeks later I received an e-mail saying one of the items was out of stock, please pick a replacement. I e-mailed my replacement choice. Two weeks later I received another e-mail asking me to choose a replacement or receive a refund. I replied again with a replacement choice and forwarded the previous e-mail. Two days later I receive another e-mail asking if I want a refund. I replied asking if I was to receive my purchase or get a refund. They replied I was refunded for the entire order. I do not understand how they can run a business so badly. Apparently it took them four weeks to get to my order just to start. I will not buy from Suitable again and do not recommend it.
October 4, 2024
Unprompted review
Reply from Suitableshop
Thank you for your review. We are truly sorry to hear about the issues you encountered with your first order. We understand how disappointing it can be not to receive what you were expecting.
After reviewing your situation, we found that your initial emails were mistakenly flagged as spam, which prevented us from responding promptly. This is not typical of our service, and we sincerely apologize for any frustration this may have caused.
We usually pride ourselves on a smooth and efficient order process, and we regret that your experience did not reflect that standard. We appreciate your feedback and will use it to improve our service moving forward.
Great products and fantastic delivery
I was surprised how quick the order was confirmed and delivered to my address in Sydney.
The the GARDEUR garments are exceptional not only
in quality but also in style, form and detail.
I am very happy to have found "suitableshop" as an
online supplier of quality mens fashion
August 20, 2024
Unprompted review
Good quality and style of shirt and the…
Good quality and style of shirt and the delivery service from this company was first class.
June 2, 2024
Unprompted review
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