Sun & Ski Sports Reviews 9,148

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

Sun & Ski Sports earned my business the moment I walked in. Their staff pays attention in a way big-box outdoor shops rarely do. They ask the right questions, match gear to skill level, and give y... See more

Rated 5 out of 5 stars

They had great response and the bike I needed with great finance options that will allow me to avoid interest. After receiving my bike shipped from their TN store they inadvertently forgot to inc... See more

Rated 1 out of 5 stars

Ordered an item and never received it. Shipping info says it was delivered but the photo record from fedex isn’t even remotely close to my location. Tried to contact customer support on multiple occas... See more

Rated 5 out of 5 stars

We had to go back twice within a week for bike returns for our 10-year old, who apparently was at the cusp of a 24” and adult (XS) 27.5” bike. While we’d expected the bike team to be annoyed with seei... See more

Company details

  1. Outdoor Sports Store

Written by the company

Get the coolest ski jackets, snowboards, ski apparel and snowboard gear from Sun & Ski. Top brands like Burton, Columbia, Obermeyer, and more. Take advantage of hot deals on cool gear.


Contact info

4.0

Great

TrustScore 4 out of 5

9K reviews

5-star
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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great shopping experience

They had great response and the bike I needed with great finance options that will allow me to avoid interest.

After receiving my bike shipped from their TN store they inadvertently forgot to include the SRAM AXS battery charger. Upon me contacting them they apologized and assured me it would be shipped to me. Hopefully it will arrive soon.

Overall, decent experience.

July 25, 2023
Rated 5 out of 5 stars

Bryce was great!

Bryce was excellent in helping me to find exactly what I needed. He was a great sales person. The service to get the bindings on my skis was timely and efficient.

July 22, 2023
Rated 5 out of 5 stars

Awesome shoes and great prices!

I was able to get my shoes at a great price! The shoes themselves are very, very comfortable and I am in love with them period I would highly recommend this company period the shipping was reasonably fast, didn't believe fast and the packaging was good. Period

July 15, 2023
Rated 3 out of 5 stars

Affordable (but Chemical-y) Apparel

It took a significant amount of time for the shipment to arrive. Once it arrived, my sweater smelled strongly of chemicals and had an extremely rough texture compared to the one I felt in-store. After a wash, it does feel/smell better, but the apparel just doesn't feel as soft/comfortable as the in-store option. That said, it cost half as much here - you get what you pay for!

July 15, 2023
Rated 5 out of 5 stars

Quick confirmation

Quick confirmation, extremely fast delivery and was kept up to date on the delivery process!! Very pleased! And the Hey Dudes are super cute!!

July 22, 2023
Rated 3 out of 5 stars

The package was not packed properly

The package was not packed properly. When I received my jacket, half of it was sticking out of the package. There was only one small strip of tape holding the the plastic packaging together. Really disappointing!

July 21, 2023
Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent. I visited the store two different times and dealt with different employees who all treated me with respect and helped me find everything i was looking for. I highly recommend visiting the store.

July 20, 2023

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