sundé Reviews 

129
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Loyal customers consistently praise the incredible quality of the products, noting that the fabric feels extremely soft, plush, and very luxurious. Consumers also appreciate the stylish designs, beautiful packaging, and extremely comfortable fit that makes the clothing perfect for relaxing at home or wearing out. Some reviewers were not happy with certain aspects, mentioning unexpected fabric wear after washing and difficult communication when seeking assistance from the brand support team. Consumers noted that resolving issues proved challenging when unexpected problems arose with their recent orders, leaving a few disappointed buyers feeling ignored.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the incredibly soft,... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the exceptional and... See more

Delivery service

Customers had positive experiences with delivery service, highlighting seamless and prompt arrivals.... See more

User experience

Consumers find user experience to be positive, highlighting that the website is easy to navigate and simple... See more

Customer service

People report ambiguous experiences with customer service. Many consumers express great appreciation for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

INSANE quality. I have the Sundé oversized sweatshirt in grey marl and it is DIVINE. There’s not many brands these days that still prioritise quality, but Sundé does. It’s a thick, plush mat... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I absolutely love this brand! Everything I’ve purchased has been amazing — the quality is incredible, and the fabric is unbelievably soft. Each piece feels so luxurious and comfortable, pe... See more

Company replied

Rated 5 out of 5 stars

I purchased the teddy bear fleece, ribbed long sleeve top and oversized sweatshirt as part of a winter wardrobe update and they are some of the cosiest clothing I own. The material is heavy, soft and... See more

Company replied

Rated 5 out of 5 stars

I recently ordered the Soft Touch Boxy Lounge Hoodie and Flare Joggers in Mocha for my wife and she is obsessed. The material is so soft and the 'boxy' fit is exactly what she was looking for. What re... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Lingerie Store

Written by the company

As a distinguished lifestyle brand, we specialise in curating premium women's underwear and loungewear, embodying the essence of indulgence and relaxation. Inspired by the pursuit of wellness and the allure of everyday beauty, SUNDÉ seamlessly blends timeless elegance, modern design, and effortless sophistication. Our commitment lies in promoting a lifestyle that prioritises wellness, indulgence, and aesthetic everyday essentials. Delve into our meticulously crafted range of luxurious underwear, designed to embrace your curves with unrivalled comfort and style. Elevate your lounging experience with our exquisite loungewear collection, meticulously tailored to offer both opulence and relaxation. At SUNDÉ, we invite you to indulge in the luxury of everyday living, where every detail is crafted to enhance your sense of well-being and aesthetic pleasure. With a deep understanding of our customers' desires, SUNDÉ strives to provide an immersive experience beyond clothing. We aim to inspire women to prioritise self-care and relaxation, encouraging them to embrace moments of tranquility and indulge in their personal well-being and lifestyle. SUNDÉ represents a sanctuary where women can escape from the hustle and bustle of daily life, enveloping themselves in an atmosphere of calmness and luxury. SUNDÉ is more than just a brand; it is a lifestyle. It invites women to embrace relaxation, indulge in self-care, and elevate their everyday experiences. With SUNDÉ, women can confidently express their individuality, basking in the luxury of comfort and style.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(129)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

One of the best companies I have…

One of the best companies I have ordered from for loungewear. Firstly the way the items are packaged is amazing and very well presented I was so impressed, secondly the quality of the clothing is incredible, I ordered the lounge trousers, hoodie and vest and I love it. Thank you for a great customer shopping ecperience.

November 29, 2024
Unprompted review
sundé logo

Reply from sundé

Hello!

This means so much to us! 💖 We’re so happy to hear that you loved not only the quality of your pieces but also the packaging and overall shopping experience. We put so much care into every detail, so your kind words truly mean the world!

Thank you for your support—we can't wait to have you shop with us again soon! 🫶🏼✨

Lots of love,
The Sundé Team xx

Rated 5 out of 5 stars

Cannot recommend enough

Cannot recommend enough. With low self esteem and being a little bigger the fit and the quality make me feel amazing. I cannot speak highly enough of the quality. The flares are stunning and worth every penny. Will be back time and time again

November 25, 2024
Unprompted review
sundé logo

Reply from sundé

Hello!

This honestly means so much to us! 💖 We’re so happy to hear that our pieces make you feel amazing—that’s exactly what Sundé is all about! Confidence and comfort go hand in hand, and knowing that you love the fit and quality makes us so proud.

Thank you for your support—we can’t wait to have you shop with us again! 🫶🏼✨

Lots of love,
The Sundé Team xx

Rated 1 out of 5 stars

Don’t waste your money

Another instagram scam brand. Do not buy from them. They are not transparent about their returns policy. Their customer support team is actively unhelpful and the products extremely over priced for what they are.

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

Firstly… WOW

Firstly… WOW. I’m in love with this brand. I ordered the black flare leggings because I’ve been on the hunt for a pair for the longest time and I’m so glad I chose these from Sundé. The fabric is hands down the most incredibly buttery, soft material I’ve ever touched - nothing compares to it. I’ll 100% be purchasing more products because not only is the clothing gorgeous, I also love everything the brand stands for - slow fashion, sustainable, made with intention, and independent. I’m obsessed!! Watch this brand become the next Skims, Adanola, Tala, etc BUT BIGGER & BETTER 😍

December 10, 2024
Unprompted review
sundé logo

Reply from sundé

Wow, thank you so much for your incredible review! We're beyond thrilled that you're loving your black flare leggings and the buttery softness of our fabric—your kind words truly mean the world to us. 🖤 Hearing that you resonate with our mission of slow, sustainable, and intentional fashion makes everything we do so worthwhile.

Your support means so much, and we can’t wait to have you back for more pieces you’ll adore. Big dreams like becoming the next big name (or bigger!) feel so much closer with amazing customers like you by our side. Thank you for being part of the Sundé journey! 😍✨

Rated 5 out of 5 stars

Absolutely gorgeous, the quality…

Absolutely gorgeous stuff the quality is incredible literally pure luxury - sizing is spot on too - wish they did more items

November 25, 2024
sundé logo

Reply from sundé

Thank you so much Tanya for your amazing review.. We have many more collections and items coming we can't wait to show you. Please use this code THANKYOU10 for a discount off your next purchase. Sundé xox

Rated 5 out of 5 stars

Timeless and amazing quality!

The softest loungewear I've ever had! Timeless and amazing quality, I look forward to building my Sunde collection!

October 31, 2024
sundé logo

Reply from sundé

Thank you Carrie, We have many more collections and items coming we can't wait to show you. Please use this code THANKYOU10 for a discount off your next purchase. Sundé xox

Rated 5 out of 5 stars

Quality at its best

The quality of the co ord is amazing.Its velour with a recycled polyester it feels luxurious.The fit is also fab.

November 8, 2024
Unprompted review
sundé logo

Reply from sundé

Thank you so much Donna, we are so happy you love our products. We have many more collections and items coming we can't wait to show you. Please use this code THANKYOU10 for a discount off your next purchase. Sundé xox

Rated 5 out of 5 stars

Quick shipping and lovey quality items

Quick shipping and lovey quality items. Even the packaging was nice!

October 7, 2024
sundé logo

Reply from sundé


Hello!

Thank you so much for your lovely review! 💖 We're so glad to hear you’re happy with the quick shipping and the quality of your items. We put a lot of care into our packaging, so it’s great to know you loved that too!

We can’t wait to have you shop with us again soon! 🫶🏼✨

Lots of love,
The Sundé Team xx

Rated 5 out of 5 stars

Amazing quality and quick delivery

Amazing quality and quick delivery. Even the packaging felt like luxury and the whole shopping experience was perfect. I ordered the lounge flare jogger and chocolate hoody which is just sooo comfy and the material feels amazing and stylish at the same time. I have pre ordered the latte flared legging and zip hoody which I am very excited for. Would definitely recommend this brand!

October 22, 2024
Unprompted review
sundé logo

Reply from sundé

Thankyou Amy for your lovely feedback. We have many more collections and items coming we can't wait to show you. Please use this code THANKYOU10 for a discount off your next purchase. Sundé xox

Rated 5 out of 5 stars

Great quality and excellent customer service

i love my Sunde apparel tops. They feel really soft and great quality. The customer service was excellent. Nothing was too much trouble and my questions were answered prompty.

October 10, 2024
Unprompted review
sundé logo

Reply from sundé

Hello!

Thank you so much for your wonderful review! 💖 We’re thrilled to hear that you love your Sundé pieces and that our customer service made your experience even better. Your feedback truly means the world to us!

We’re so glad we could assist you and can’t wait for you to shop with us again soon. 🫶🏼✨

Lots of love,
The Sundé Team xx

Rated 5 out of 5 stars

Sunde was a pleasure to shop at!!

Sunde was a pleasure to shop at!!
I love their items so much. They have the cutest sets that are super high quality!!

September 3, 2024
sundé logo

Reply from sundé

Hello!

Thank you so much for your lovely review! 💖 We're so happy to hear that you enjoyed shopping with us and love our sets. Quality and style are always top of mind for us, and it's amazing to know you’re happy with your purchase!

We can’t wait to have you shop with us again! 🫶🏼✨

Lots of love,
The Sundé Team xx

Rated 5 out of 5 stars

Oh wow the fabric is sooo soft and comfortable!

Bought the ribbed racer tank and thong and oh wow the fabric is sooo soft and comfortable!
Had a great customer experience on needing to change a size too.
Would highly recommend, the pieces are high quality!

September 3, 2024
sundé logo

Reply from sundé

Hello!

Thank you so much for your amazing review! 💖 We’re so happy to hear that you love the softness and comfort of our pieces! It’s great to know your customer experience was smooth as well—we’re always here to help!

Your recommendation means the world to us, and we can’t wait for you to shop with us again soon. 🫶🏼✨

Lots of love,
The Sundé Team xx

Rated 5 out of 5 stars

I’m OBSESSED

I’m OBSESSED! I’ve been following Sundé for a while and have been waiting for the brand to launch. I placed an order the day that it did and it arrived quickly and beautifully packaged!

I ordered two underwear sets, two ribbed tops, two joggers and a hoodie and everything fits perfectly! So true to size and so flattering. The material is so buttery soft & just such amazing quality. This brand is everything!

September 6, 2024
Unprompted review
sundé logo

Reply from sundé

Thank you so much for your enthusiasm and support! We're thrilled to hear that you're loving everything from your order. It means the world to us that you’ve been following Sundé and placed your order right when we launched. We take pride in offering high-quality, buttery soft materials, and we're so glad the fit and feel of our pieces are exactly what you were hoping for.

Your feedback truly inspires us to keep delivering the best! If you ever need anything else or have questions, don’t hesitate to reach out. Thanks again for being part of the Sundé family! 💖

Rated 5 out of 5 stars

Wow - Exceeded Expectations

Wow! I never usually write reviews, but I had to. The material Sundé make the shorts and joggers out of is actually heaven. Comfiest things I have ever worn! Their sizing is wonderful! They make me feel so good about myself… they don’t under or over size a sizing label. You can buy your regular size and it will actually fit.. I made the mistake of buying a little bigger which I usually.. always have to do. Not with Sundaé! I was waiting for this Brand to launch on Instagram for ages and I was really worried I was going to be disappointed but the opposite happened! They’re better than I imagined. The flared shorts are my favourite! I’m little on top but with a large pear shaped bottom half and my thighs are always a problem. These shorts are actually long enough, the flare is wide enough round my thighs and not skimpy and showing off more than I ever wanted.. Will definitely be purchasing again. Thank you Sundaé!

September 6, 2024
Unprompted review
sundé logo

Reply from sundé

Thank you so much for your amazing review! We’re beyond happy to hear that Sundé exceeded your expectations and that our pieces make you feel great. It’s wonderful to know that our sizing and fit worked perfectly for you — we design with real bodies in mind, so your feedback truly means a lot to us.

As a token of our appreciation, we’ll be sending you another discount to say thank you for your support and for taking the time to share your experience. We can’t wait to have you shop with us again! 💖

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look