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What Katie Did Reviews 155

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TrustScore 4.5 out of 5

4.7

Lingerie Store
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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and vintage style of the products, often noting how well the garments fit and how long they last. Many appreciate the ease of the ordering process and the quick, efficient delivery service, with items frequently arriving sooner than expected and beautifully wrapped. The service is also highly regarded, with people highlighting the helpfulness and honesty of the staff, who ensure customers find the best items for their needs. Reviewers feel beautiful and special wearing these pieces, which are described as making outfits feel complete. However, some customers experienced issues with sizing, finding items either too big or too tight despite using measurement charts, and a few received incorrect sizes. There were also occasional concerns about shipping delays and one instance of a product being perceived as poor quality. Additionally, some reviewers expressed a desire for more inclusive sizing, particularly for smaller cup sizes in bras.

What people talk about most

Product

Consumers are delighted with the product quality, often describing items as high-quality, well-made, and... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent material, fit, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and efficient... See more

Order

People report positive experiences with order, highlighting an easy and painless ordering process, with some... See more

Service

Reviewers mention positive feedback about service, consistently praising its quality and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The ordering was easy and painless. The shipping far faster than expected. But what was bought far exceeded expectations even today over a year and a half later. The owner always marvels at how long t... See more

Rated 5 out of 5 stars

Beautiful stockings that suits my vintage wardrobe perfectly no matter what colours I'm wearing. I think I actually have a full set of coloured seamed stockings now and I always get comments on how l... See more

Rated 5 out of 5 stars

I was lucky enough to go for a fitting and I’m over the moon with my Glamour Merry Widow corset. It was such a special experience as thy fitting me just before Christmas, I was able to explore other s... See more

Company replied

Rated 5 out of 5 stars

I visited the HQ for a fitting and Charlie was an absolute delight! She helped me find the perfect bras and shapewear, and even found me a lovely dress that fit perfectly. She was friendly, helpful an... See more

Company details

  1. Lingerie Store
  2. Vintage Clothing Store

Written by the company

What Katie Did is a world-renowned British brand creating exquisite vintage-inspired lingerie and fashion since 1999. As one of the leading brands in our niche, we take great pride in our legacy of crafting pieces that capture the glamour, elegance and beauty of eras past. Our iconic designs have graced the covers of prestigious magazines like Vogue and Harper's Bazaar. What Katie Did creations are also regularly featured on stage and screen, from West End theatres in London to Broadway shows in New York and Hollywood films. While we've grown to be internationally recognized, at heart we remain a small, close-knit company. Everything, from design to production to shipping orders, is done in-house by our dedicated team. Providing personalized customer service and building relationships with our valued customers is extremely important to us. We welcome you to share your experiences with What Katie Did here on Trustpilot. Your feedback is immensely valuable in helping us continue to provide the highest quality products and service. Whether you have purchased from us for years or are a first-time customer, we would be delighted to hear your honest thoughts. Thank you for supporting our small business and our passion for vintage-inspired fashion!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

155 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Fabulous item

Fabulous item, quality excellent and service/communication etc very good. My wife liked the fit, style and fabric. Would recommend What Katy Did to anyone and will buy again.

April 27, 2026
Rated 5 out of 5 stars

True Vintage Lovers

What Katie Did puts such care and intention into every piece they make. It's hard to find larger lingerie sizes that are true vintage but they offer such a great and reliable alternative for those who still want to wear a taste of true vintage. Shipping and delivery was really fast and efficient. Absolutely love all their collections and their size inclusivity. Will definitely shop with them again. 10/10

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

I've bought many bespoke corsets before…

I've bought many bespoke corsets before from a dozen different corsetieres and done a lot of tight-lacing in the past. This is my first "off the rack" corset - but the quality is really good.

I wanted something I could wear for back support while I'm working at my desk so I wanted something with a shorter busk. I checked out reviews on YouTube and settled on the demi corset from WKD. The busk is 10" - so it won't cut off blood supply to your legs if you sit too long! And over all, it's really fantastic! It's stretchy but not too stretchy - so it's supportive. But it's also very comfortable.

It creates a great shape and maybe an inch of waist reduction. The mesh is breathable and flexible but the busk area is satin and heavily boned. I'd recommend this style for someone new to corsetry - or someone who isn't new but wants something they can wear when walking or sitting - or in the summer.

Additional - delivery was super fast and everything was beautifully packaged. WKD makes you feel like you've been spoilt...which is no bad thing!

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

What Katie Did…is a beautiful company

What Katie Did…is a beautiful company. I have been to their place of business. All the staff are wonderful, especially Charlie. If I have a query Charlie will respond in less than 24hrs. She will advise me on what size will fit me as measurements all taken. The quality of the garments is outstanding. I have purchased beautiful clothes and have worn them many times and they wash a treat and still look brand new. The under garments are simple stunning. Fit perfectly and are very comfortable. The order arrived and was wrapped beautifully. I have shopped with them on a number of occasions and will continue to do so.

May 29, 2025
Rated 5 out of 5 stars

Fantastic Lingerie, Fantastic Service.

Easy to navigate website and order the item I wanted. Have bought from here in the past so knew the quality of their products is of a high standard. I needed Initially ordered the peach waist cinched but chose the wrong size; too big; so needed to return the item. This was easy to do and the refund was prompt. Went to order the right size but unfortunately they didn’t have the peach so bought the black which fits perfectly and I am really happy with the product.

November 25, 2025
Rated 5 out of 5 stars

Incredible lingerie.

I cannot speak highly enough of WKD and their products. The lingerie itself is amazing, fantastic quality and true to size. I had a small issue with shipping and it was resolved so promptly. It ended up being the carrier not scanning along the way, but they were so attentive and communicative when I reached out. Cannot recommend more.

March 26, 2026

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