Sunglasses2u Reviews 

224
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Nike glasses became faulty a yr later with the one arm not staying in the frame socket despite minimal use and being careful. Was told this is wear and tear when i raised the issue which is ridiculous... See more

Rated 1 out of 5 stars

Disgraceful service. Items sent incomplete, not even a cleaning cloth or a case with branded sunglasses! Wanted to return for a refund due to this, could not even do a free refund! Lousy management an... See more

Rated 5 out of 5 stars

I ordered a pair of Emporio Armani sunglasses on Wednesday and received them on Thursday…and I live in Northern Ireland which usually takes a bit longer. Postage was superb, next day delivery with Roy... See more

Rated 1 out of 5 stars

Avoid like the plague. Joke of a company. Completely disorganised. Sent the wrong glasses, then when I asked for a refund shipped me another pair of glasses instead of refunding, then couldn't work o... See more

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2.3

Poor

TrustScore 2.5 out of 5

224 reviews

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2.3

All reviews

(224)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent - highly recommended

I recently purchased a pair of Ray Bans from Sunglasses2U after being let down by another company. They were delivered the next working day! Extremely happy with my shopping experience with Sunglasses2U. Thank you :-)

July 24, 2016
Unprompted review
Rated 5 out of 5 stars

I love these galsses

I tried to make a review but it took me to face book I don't do that. These were very reasonably priced which was very good, send very quickly. I trust the company if I meeded either another pair or I would recommend them to someone else.

July 23, 2016
Unprompted review
Rated 5 out of 5 stars

Great value

Ordered one pair of Ray-Ban Clubround sunglasses in Red Havana. Checked them for authenticity and they look perfect, also had an additional 10% off - so happy with them I ordered a second pair in Brown Havana!

June 23, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service and communication

I purchased a pair of Oakley sunglasses for a reduced price (having applied a promotional code) on a bank holiday weekend and they were delivered within a week.

Unfortunately the wrong pair appeared to have been picked from the warehouse/store so I telephoned the number on the delivery note and explained the situation. The lady I spoke to immediately emailed me a paid returns post label and I used the original packaging.

Three days later I was emailed that the package had arrived there and the new sunglasses were with me next day. I appreciate mistakes get made and whilst I had to wait an extra week for my purchase the error was handled efficiently and rectified to my satisfaction.

Real phone number, real people and a genuine apology.

June 22, 2016
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Purchased as a gift, awaiting the feedback on product itself but experience with the company was a good one, quick and efficient

June 22, 2016
Unprompted review
Rated 5 out of 5 stars

Goods Returns Policy

The Seregetti glasses I bought for my wife's birthday were top quality however my choice was never going to be of the same quality and I had to send them back.
The communication was good and the money was back in my account within three days of posting back the glasses.
Very happy with the whole process and would definitely use again (only for myself next time)

June 22, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic service

At first I was a bit sceptical buying designer sunglasses online but I was proved wrong genuine sunglasses fantastic price and super fast delivery would definitely recommend sunglasses2u.

June 18, 2016
Unprompted review
Rated 5 out of 5 stars

Great range, fast delivery

Great range of sunglasses at the best prices I could find online. Ordering was straightforward and deliver very quick. Happy customer and would definitely use again.

June 11, 2016
Unprompted review

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