Sunglasses Shop France Reviews 

1,583
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

Really happy with the delivery, 3 working days from the UK to France, via Royal Mail then La Poste. Item was packed well and sealed with security sealed tape. Very pleased with my sunglasses, genuine... See more

Rated 2 out of 5 stars

I ordered my sunglasses two weeks ago and they have not yet arrived a fortnight later. This email arrived a week ago so I assume they expected me to have received my order. Happy to upgrade this if a... See more

Company replied

Rated 1 out of 5 stars

Worst service I have ever Seen in 10years! Be ready to discuss with people who won't help you at all! Postman ask me to pay 70€ of taxe ( what I of course declined, as written nowhere during the who... See more

Rated 5 out of 5 stars

Very pleased with order! Thankful for the good service and quick delivery !! Highly recommend ! ++

Company replied

Company details

  1. Sunglasses Store
  2. Fashion Accessories Store
  3. Glasses Store

Information provided by various external sources

Pourquoi acheter chez nous? Parce que nous proposons une vaste collection des plus grandes marques de lunettes de soleil, nous avons un personnel expert à votre disposition et la livraison est gratuite en France métropolitaine et au sein de l'Union Européenne. Nous vous donnons l'actualité et les derniers avis sur les dernières tendances et célébrités. Nous rendons l'achat de lunettes de soleil facile et amusant. Voilà pourquoi.


Contact info

3.1

Average

TrustScore 3 out of 5

2K reviews

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No recent history of asking for reviews

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3.1

All reviews

(1,583)

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Rated 1 out of 5 stars

Worst service I have ever Seen

Worst service I have ever Seen in 10years! Be ready to discuss with people who won't help you at all! Postman ask me to pay 70€ of taxe ( what I of course declined, as written nowhere during the whole order process!) . When asking them for a refund they told me that they will refund me only 130 instead of 200, because of the taxes! Yes you read it well, a Real Shame. It's seems to be my fault they said! As Customer it seems normal to have to check the policies on the website that are hidden in Small characters in ''Mentions legales'' ! Important to mention that I order on their FRENCH WEBSITE, .FR, written in French ( so I shouldn't have to pay taxes as France is in Europe). But in the end, it's send from UK ( sounds normal right?).
So finally, I paid 260€ for a 200€ sunglasses.
Small Tips: Buy Somewhere Else, they will take your money and won't help you!

June 27, 2021
Rated 5 out of 5 stars

Really happy with the delivery

Really happy with the delivery, 3 working days from the UK to France, via Royal Mail then La Poste. Item was packed well and sealed with security sealed tape. Very pleased with my sunglasses, genuine article and the best price I found online. I not only chose these for the price but for the option of free returns/exchanges if needed. Recommended.

July 22, 2019
Unprompted review
Rated 5 out of 5 stars

Services Pros

November 16, 2017
Unprompted review
Sunglasses Shop France logo

Reply from Sunglasses Shop France

Nous vous remercions infiniment Gloria pour votre petit commentaire ! Nous resterons des pros quoi qu'il arrive, et vous pourrez toujours compter sur nous !

Rated 2 out of 5 stars

Delivery time not met

I ordered my sunglasses two weeks ago and they have not yet arrived a fortnight later. This email arrived a week ago so I assume they expected me to have received my order.
Happy to upgrade this if and when they do arrive.

October 18, 2017
Unprompted review
Sunglasses Shop France logo

Reply from Sunglasses Shop France

Hi John, we are terribly sorry to read that. Please tell us if you have not received them, we shall refund you the total price of your order 30 days after the payment.

Rated 1 out of 5 stars

very bad company

June 9, 2017
Unprompted review
Sunglasses Shop France logo

Reply from Sunglasses Shop France

Cher Monsieur,

Votre commande a été annulée parce qu'il s'agissait d'une commande frauduleuse, non autorisée par le vrai propriétaire de la carte bleue. Heureusement notre système de sécurité a pû identifier la fraude et annuler votre commande.

Rated 5 out of 5 stars

verry nice

verry nice, my product is perfect and i love it

June 9, 2017
Unprompted review
Sunglasses Shop France logo

Reply from Sunglasses Shop France

Hello Fabrice,

Thanks for your comment, we're glad that you enjoyed your experience with us !

Rated 5 out of 5 stars

Very pleased with my order !!!

Very pleased with order! Thankful for the good service and quick delivery !! Highly recommend ! ++

May 23, 2017
Unprompted review
Sunglasses Shop France logo

Reply from Sunglasses Shop France

Hello Klaudiya,

Thank you for you comment!

We are glad that you enjoyed your experience with us.

Looking forward to seeing you again at Sunglasses Shop!

Rated 4 out of 5 stars

smooth transaction

Fast shipment as described.
Responsive
Miss previous order history & ordrer processing tracking (before shipping)
Prescription addtl leadtime & condition only available in terms but not reminded during order

February 26, 2017
Unprompted review
Sunglasses Shop France logo

Reply from Sunglasses Shop France

Hello Chris,

Thanks a lot for your feedback!

We hope you will visit us again at Sunglasses Shop FR!

Rated 5 out of 5 stars

Good quality, beautiful sunglasses

Very good price, eco-packaging, plus the unexpected bonus of an equally good quality case. Thank you

December 13, 2016
Unprompted review
Sunglasses Shop France logo

Reply from Sunglasses Shop France

Hi, thank you so much for your feedback. We hope to see you again at Sunglasses Shop FR :)

Rated 5 out of 5 stars

Excellent service!

This was my first order on this website and to be honest I had my doubts like with any order on internet but it was a truly good experience. The order and the delivery were super fast, the client service impeccable, the payment easy and safe. I would definitely recommend and order again.

September 28, 2016
Unprompted review
Sunglasses Shop France logo

Reply from Sunglasses Shop France

Hi Diana, thank you so much for your feedback! We hope to see you again at Sunglasses Shop FR :)

Rated 5 out of 5 stars

Very good

Fast, easy and ship

June 8, 2016
Unprompted review
Sunglasses Shop France logo

Reply from Sunglasses Shop France

Hi Kevin, thank you so much for your feeback! We're hoping to see you again at Sunglasses Shop FR :)

Rated 5 out of 5 stars

All happened as planned

All was well, the order came as informed and the sunglasses were as described. I recommend.

June 6, 2016
Unprompted review
Sunglasses Shop France logo

Reply from Sunglasses Shop France

Hi, thank you so much for your feeback! We're hoping to see you again at Sunglasses Shop FR :)

Rated 5 out of 5 stars

Perfect!

Sunglasses are ok! Service too! 5 stArs

April 20, 2016
Unprompted review
Sunglasses Shop France logo

Reply from Sunglasses Shop France

Hi Edoardo, thank you for your feedback. We hope to see you soon at Sunglasses FR!

Rated 5 out of 5 stars

trés bien

good glasses , good service , 6 days to France

March 31, 2016
Unprompted review
Sunglasses Shop France logo

Reply from Sunglasses Shop France

Hi Vincent! Thank you for your positive feedback. We are glad to know that you are happy with your sunglasses and with our service. We hope to see you soon at Sunglasses Shop FR :)

Rated 5 out of 5 stars

Excellant

Excellent Sunglasses and delivery, very happy

March 23, 2016
Unprompted review
Sunglasses Shop France logo

Reply from Sunglasses Shop France

Hi Cameron! Thank you for your positive feedback. We are glad to know that you are happy with your sunglasses. We hope to see you soon at Sunglasses Shop FR :)

Rated 5 out of 5 stars

Very Good

Very Very Good

March 10, 2016
Unprompted review
Sunglasses Shop France logo

Reply from Sunglasses Shop France

Bonjour. Merci beaucoup pour votre commentaire. Nous espérons vous revoir bientôt à Sunglasses Shop FR :)

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