Great service:really nice guys. They helped me move last minute when I had issues with a different company. They were on time, efficient’friendly and really turned a bad day into a great one If you wa... See more
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See what reviewers are saying
Good service from the gents, however I'm not happy about a change of quote upon arrival. They said they didn't realise it was from a sixth floor flat even though my original enquiry stated this and th... See more
A brilliant team -Easiest move ever! movers turned up right on time and were extremely professional throughout the entire moving process. They would not let us lift anything. they moved us across the... See more
Fantastic company, used them twice now and the staff are very polite and friendly. The most recent occasion the two guys went above and beyond ensuring everything being moved would fit into my storage... See more
Company details
Written by the company
Sunlight Removals ,The most reliable and Top Rating Removals Company, Fully Insured Services, Fast, Cognitive and Professionals Movers. The Original Family Removal Business began more than 17 Years Ago. Originally based at small premises in Sydenham the Company has now grown to its present purpose into many branches around UK. We now have capacity to deal with 12 separate moves per day.
Contact info
1 Elmfield Park, BR1 1LU, London, United Kingdom
- 020 814 555 82
- info@sunlightremovals.co.uk
- sunlightremovals.co.uk
Avoid at all costs - borderline criminality!
Beware! I paid for 2 'professional' packers to pack my furniture and 3 removal men to help me move into my new place. I'd sent the firm all necessary details, including a detailed video, showing all the items in my flat.
In the end one man turned up and his idea of 'packing' was to throw everything into boxes and tape them up. I mean, clothes, still on their hangers, into boxes. I've been opening the boxes today and have found many many broken plates, glasses etc. Even then, I subsequently noticed that the 'packer' had left some cupboards completely untouched!
But that's not the worst part. On moving day, only 2 mean turned up, not the paid for 3. They turned up 3 hours early, then after a short while they complained to me that the van was 'too full' and I would have to pay £200 EXTRA for a second van. This was followed by veiled threats that if i didn't stump up the cash, my property would not be going anywhere! This van that was due to arrive in 15 minutes took 3 HOURS to arrive. Imagine that, it's moving day and you have to spend 3 hours in your flat with 2 strangers, constantly demanding more money from you! When it did arrive, the people driving it were no help. It was then that I was told, I was responsible for picking the optimal route to my new address and would have to pay extra for the mileage. I firmly believe there never were the numbers of people promised.
Expect puppy dog eyes, expect to be told that they're 'not like that ' and 'just want to get you moved' but above all, expect to be gouged for money and intimidated into handing over £100's extra. Or even better, DO NOT USE THIS COMPANY.
This is the only one of these reviews I've ever written but I feel so enraged with the borderline criminal operation this firm operates so that others may not fall victim to them
Price good; care low
Price was good. Effort of team was excellent but It was all way to rushed. On packing; the carpets were all very dirty and they seemed to throw everything in. On unpacking it was worse ; the mattress was soaking, a whole box of glass wear was broken as well as several other items and they did not arrive until 5pm on the day meaning everybody was working until very late. Fed back but got no response.
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