A calming oasis to truly stir the senses. The immediate warmth and feeling of welcome I experienced was very inviting and appreciative. Your store is indeed an oasis of calm in the midst o... See more
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Location
Switch locationGrand Arcade, St Davids Centre, CF10 2EN Cardiff, Wales, GB
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Went into the Cardiff store as I've only seen them online previous so wanted to find out what they were like. Ended up coming out buying night illusions perfume. And am looking to getting the oil vers... See more
Visited the Cardiff store while shopping around for some new fragrances for myself and my husband. We had tried several in different stores before finding this shop. The staff were wonderful, the... See more
Company replied
I absolutely LOVE the scent of the oil but I believe the one you purchase isn’t the same strength as the bottles in store. My daughter had a some sprayed on a card in town, she put it in her bedroom... See more
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Company details
Written by the company
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
Contact info
Grand Arcade, St Davids Centre, CF10 2EN, Cardiff, Wales, United Kingdom
4.8
Excellent
111 reviews
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I bought some for myself and had people…
I bought some for myself and had people stopping me in the shops to ask what I was wearing !
I then bought a larger bottle as a birthday present and my friend absolutely loves it too !
Gorgeous gift x
July 14, 2025
Reply from Sunnamusk London - Cardiff
Thank you, Jan! We absolutely love hearing stories like this. There’s nothing quite like a scent that turns heads! We’re so happy both you and your friend are enjoying the fragrance—it makes the perfect gift indeed!
Best Wishes
The Sunnamusk Customer Care Team
Reply from Sunnamusk London - Cardiff
Thank you, Violet! We're so pleased you love the scents and find that they last all day – that's exactly what we aim for. Your kind words mean a lot!
Best Wishes
The Sunnamusk Customer Care Team
Great customer service
Ended up buying more than I bargained for, due to the great customer service delivered. The different fragrances were so nice, couldn’t resist.
July 7, 2025
Reply from Sunnamusk London - Cardiff
Hey Oyeniyi,
We’re delighted our team could help you find so many lovely fragrances! Thank you for your kind words and support.
Kind regards,
The Sunnamusk Customer Care Team
Friendly and Helpful
Staff were very friendly and helpful, and had excellent knowledge of each scent they were recommending to us!
July 5, 2025
Reply from Sunnamusk London - Cardiff
Hey Han,
Thank you for your kind words! We’re so pleased to hear our team made a great impression and helped you find the perfect scents. Your feedback means a lot to us.
Kind Regards,
The Sunnamusk Customer Care Team
Reply from Sunnamusk London - Cardiff
Hi Kate,
Thank you for your kind words! We’re so pleased the team in Cardiff looked after you well — and that you’re enjoying your fragrance!
Warm regards,
The Sunnamusk Team
my sister and I bought 3 oils after…
my sister and I bought 3 oils after being advised how long lasting they are. They literally last on the akin about 2 hours and if u put the oil on your clothes it stains. A waste of money
June 26, 2025
Reply from Sunnamusk London - Cardiff
Hi Charleen,
Thank you for your review. We’re sorry to hear the oils didn’t last as long as you expected and that staining was an issue. We recommend applying oils lightly to avoid staining and suggest testing on a small area of clothing first. If you need assistance with product usage or would like to discuss an exchange, please get in touch.
Kind Regards
The Sunnamusk Customer Care Team
Reply from Sunnamusk London - Cardiff
Dear LZ,
Thank you for your kind words! We’re so pleased to hear you were happy with both the service and product. Your support means a lot to us!
Kind regards,
The Sunnamusk Customer Care Team
Reply from Sunnamusk London - Cardiff
Hey Jenna,
Thank you for your kind words! We’re glad you found our team very helpful and that you felt comfortable during your visit.
Kind Regards
The Sunnamusk Customer Care Team
The gentleman who served us was very…
The gentleman who served us was very professional and a credit to you
June 13, 2025
Reply from Sunnamusk London - Cardiff
Hey Caroline,
Thank you for your kind words! We’re so pleased to hear that the gentleman who served you left such a positive impression — we’ll be sure to pass your feedback along to the team.
Kind Regards,
The Sunnamusk Customer Care Team
My husband bought a bottle of night…
My husband bought a bottle of night illustration in cardiff the sale assistant was fantastic lovely lady..
When I got home I went online and bought another bottle the smell is so lush I will be buying again this has now become my favourite perfume.. the perfume arrived on time well packed fantastic
June 17, 2025
Reply from Sunnamusk London - Cardiff
Hey Emma,
Thank you so much for your lovely review! We’re delighted to hear that both your in-store and online experiences were so positive. We're thrilled Night Illusion has become your new favourite — it’s truly a stunning scent!
Kind Regards,
The Sunnamusk Customer Care Team
Such beautiful aromas
I've purchased fragrances from Sunnamusk for a while now and I'm alway pleased with the products. So many great smells makes me spend more than I initially planned for. I'm glad they've opened a store in Cardiff!
June 9, 2025
Reply from Sunnamusk London - Cardiff
Hey Kyle,
Thank you for your continued support and loyalty! We’re thrilled to now be in Cardiff and even happier to know you’re enjoying our expanding range of scents.
Kind Regards,
The Sunnamusk Customer Care Team
Fabulous Fragrances
Excellent customer service by very knowledgeable staff. It was a pleasure to visit the store. Faultless explanation of each fragrance relating to content of both oils and perfumes. Very high end products. I have, to date, made 4 purchases and fully intend to buy more as I am so pleased with the compliments I receive when I wear them. I thoroughly recommend Sunnamusk London produce.
June 9, 2025
Reply from Sunnamusk London - Cardiff
Hey Elaine,
Thank you for such a detailed and thoughtful review! We’re thrilled you’ve had a consistently great experience and that our team could provide helpful guidance. We truly appreciate your recommendation and continued support.
Kind Regards,
The Sunnamusk Customer Care Team
The oils last a very long time give a…
The oils last a very long time give a beautiful sent within my home, the staff are always very attentive and give good advice, thanks all at the Cardiff store
May 31, 2025
Reply from Sunnamusk London - Cardiff
Hey Helen,
Thank you for the lovely feedback! We’re glad our oils are filling your home with lasting scent, and we’ll pass your kind words on to the Cardiff team.
Kind Regards,
The Sunnamusk Customer Care Team
10/10 as always amazing customer…
10/10 as always amazing customer service and even better products. Overall amazing experience. Long live Sunnah musk!
June 6, 2025
Reply from Sunnamusk London - Cardiff
Hey Hannah,
What a fantastic review—thank you so much! We're honoured to have your continued support and thrilled that you always have an amazing experience with us.
Kind Regards,
The Sunnamusk Customer Care Team
I bought an expensive gift set,when I…
I bought an expensive gift set amber rose the fragrance is majestic and last very long. You would not be disappointed.
Lovely staff too. Excellent service 👏.
June 4, 2025
Reply from Sunnamusk London - Cardiff
Hi Karen,
Thank you for your feedback, and we're really sorry to hear about your experience. We completely understand how disappointing that must have felt—especially after purchasing a premium gift set. Samples are a way for us to let customers explore more of our range, and it sounds like we missed the mark. We’re addressing this with our team to ensure consistency in customer care. Please get in touch with us directly—we’d love the chance to make this right.
Kind regards,
The Sunnamusk Customer Care Team
Shopping Experience
Warm friendly environment with very attentive and knowledgeable staff.
May 31, 2025
Reply from Sunnamusk London - Cardiff
Hey Gavin,
Thank you for your kind words about our store atmosphere and team. We’re glad you had a positive visit!
Kind Regards,
The Sunnamusk Customer Care Team
Great service fantastic products
May 25, 2025
Reply from Sunnamusk London - Cardiff
Hey Debra,
Thank you for your wonderful feedback! We’re thrilled you’re enjoying our products and service.
Kind Regards,
The Sunnamusk Customer Care Team
Lovely salesperson in the Cardiff shop…
Lovely salesperson in the Cardiff shop - she really explained products and wanted to help... nothing was too much trouble
May 26, 2025
Reply from Sunnamusk London - Cardiff
Hey C,
Thank you so much for your kind words! We're delighted to hear our Cardiff team made your visit so enjoyable and took the time to help you find the perfect products. We look forward to welcoming you back soon!
Kind Regards
The Sunnamusk Customer Care Team
Visited the Cardiff store
Visited the Cardiff store while shopping around for some new fragrances for myself and my husband. We had tried several in different stores before finding this shop.
The staff were wonderful, the gentleman serving us was so helpful, knowledgeable and patient.
We walked away very pleased and with a lovely new fragrance each.
We have already decided that on our next visit to Cardiff we will be returning here to purchase some more!
May 26, 2025
Reply from Sunnamusk London - Cardiff
Hey Kate,
Thank you for visiting our Cardiff store and sharing such a lovely review! It’s wonderful to hear our team could help you and your husband find fragrances you love. We can’t wait to welcome you back on your next visit!
Kind Regards
The Sunnamusk Customer Care Team
Wonderful staff at the Cardiff store
Shopped at the Cardiff store - the staff were really helpful. Helped me find the fragrance I was looking for
May 23, 2025
Reply from Sunnamusk London - Cardiff
Hey Char,
We’re thrilled to hear our Cardiff team helped you find the perfect fragrance! Thank you for sharing.
Kind Regards,
The Sunnamusk Customer Care Team
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