Besides Abid Ambre being absolutely gorgeous, after becoming a member I got points which enabled me to get £5 off an order. It's like having a reward card, the more points you get, the more offers.... See more
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Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
Unit 4.8, The Loom, 14 Gowers Walk, E1 8PY, London, United Kingdom
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I love the smell of the perfume it makes me feel really beautiful!🤩

Reply from Sunnamusk London
The girl who helped me choose the scent I liked best was really friendly, she was so helpful telling me the best way to wear the oil perfume and let me smell loads of different oils, she was so patient as I couldn't decide, she gave me coffee beans as I was so indecisive and smelled so many different scents that I couldn't smell anymore 🤦♀️ the assistant was a lovely girl, patient, friendly and informative, the oils all smell beautiful, I will definitely go back and buy more oil perfumes , I recommend Sunnamusk London 100%.

Reply from Sunnamusk London
I joined the club and got money off my perfume. So happy with it. Don't use anything else now .

Reply from Sunnamusk London
I bought Abid somber for the second time and both times I’ve experienced the same thing . Once you spray the smell only last for a few minutes and then you can’t smell it at all .
Not happy after spending all that money

Reply from Sunnamusk London
The wrong item was sent to me and I have had no response from my email to them. Hoping to get something sorted.

Reply from Sunnamusk London

Reply from Sunnamusk London
Lovely welcome when entering your shop help full staff the whole experience was very good

Reply from Sunnamusk London
Honestly the most amazing customer support. I love what you guys do and I think your all the best 🔥

Reply from Sunnamusk London
I bought one of my favourite fragrances with 20% off, & as a society member I used my £15 reward towards my purchase of Amore De Mari.
So many beautiful fragrances that last all day. Very happy customer. The products are luxuriously packaged, and the staff at Meadowhall are always so friendly.

Reply from Sunnamusk London
Fast delivery ,smells so good and lasts the whole day with only one drop so definitly recomend also got alot of compliments.

Reply from Sunnamusk London
Quick service packaging is premium and all products are up to trend….

Reply from Sunnamusk London
The team at the store are amazing and the scents are gorgeous.

Reply from Sunnamusk London
I still haven’t revived my order and it’s been more than 2 weeks

Reply from Sunnamusk London

Reply from Sunnamusk London
All well - nice and easy to order. Eid discount meant I bought two of the item I wanted

Reply from Sunnamusk London
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