I had the pleasure of having Diana as my agent to book my holiday for Amsterdam.Diana went above and beyond for me .please if you want to go on holiday try Sunny breaks holiday they will do everything... See more
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Many thanks to Diana for her patience, help and understanding! Our family, for the first time, decided to spend a vacation in Egypt, but we did not know where to start and what to do. Diana, gave full... See more
I was very happy with the service I received from Nathan he was polite, helpful and sorted out the break I requested.
When we called we had seen a promotion for a holiday but unfortunately it was more expensive than we could afford. Our customer service representative at Sunny Breaks, John, was very helpful and under... See more
Company details
Written by the company
Sunny Breaks Holidays acts as an agent in respect of all bookings made on our website or by telephone. For all bookings, your contract will be with each individual supplier of your chosen Travel Service ( who may be the principal or the agent of the principal ) .When you book certain flights or a package holiday with Sunny Breaks Holidays, you can trust as you are fully protected under the ATOL scheme. You will receive an ATOL Certificate confirming what is ATOL protected. When you are booking your holiday with an ATOL protected agency means Peace of mind. for more information about financial protection ATOL scheme go to: www.caa.co.uk/atol- We're a local travel agency. When you book with us, you get best possible price, which is middle-man free. No Hidden Charges We don't add hidden extras cost. All trips include travel permit, lodging and fooding. There are no surprises with hidden costs. Cheap Holidays We at Sunny Breaks Holidays offers Luxury Holidays at low cost, as our product team thrive to get the offers from the suppliers directly at low and discounted prices to meet the need and to suit your pocket.
Contact info
Suite 54 Milton Keynes Business Center, Foxhunter Drive,Linford Wood, MK14 6GD, Milton Keynes, United Kingdom
- 02080502385
- ops@sunnybreaksholidays.co.uk
- sunnybreaksholidays.co.uk
4.6
Excellent
169 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Very helpful and explained everything…
Very helpful and explained everything very well. 5 out if 5.
March 7, 2025
Unprompted review
Booked us what we wanted and really…
Booked us what we wanted and really nice hotel for a long weekend
March 3, 2025
Unprompted review
John
John, the agent, was very helpful, the holiday I enquired about was unavailable so he looked to find me an alternative which was booked very efficiently, couldn't have been more helpful.
February 25, 2025
Unprompted review
Great service
I spoke to Nick on the phone and he helped me book the holiday I wanted with the dates great service.Keep up the good work
February 22, 2025
Unprompted review
John was very Helpful and was very kind…
John was very Helpful and was very kind when dealing with my call, it was a very stressful day and he has helped very much! Please don't forget one room is for 3! lol
February 22, 2025
Unprompted review
Great communication and thorough…
Great communication and thorough throughout. Many thanks 😊
February 22, 2025
Unprompted review
Thank you to John for assisting us with…
Thank you to John for assisting us with our holiday he was very friendly and professional and talked me through it all very well.
February 20, 2025
Unprompted review
Reply from Sunny Breaks Holidays
You're very welcome! We're so glad to hear that John was able to help make your holiday planning smooth and enjoyable. We'll be sure to pass along your kind words to him! If you need any further assistance, don’t hesitate to reach out.
I was able to contact the company…
I was able to contact the company online with my query and John got back to me immediately. He answered my questions immediately and with no hesitation and was able to offer me a holiday within my budget and availability. He was extremely helpful and polite
February 19, 2025
Unprompted review
Reply from Sunny Breaks Holidays
Thank you for sharing your experience! We're thrilled to hear that John was able to assist you so promptly and effectively. It's great to know he helped find a holiday that suited both your budget and schedule. We really appreciate your kind words about his helpfulness and politeness. If you ever have more questions or need further assistance, we’re here for you!
I had to cancel my holiday as I…
I had to cancel my holiday as I couldn’t go on the date I won’t to go and they tried to get me the same as I had booked but got me better flight times and hotel
February 8, 2025
Unprompted review
Reply from Sunny Breaks Holidays
Thank you for sharing your experience! We’re so glad to hear that even though your original plans changed, we were able to find you better flight times and a hotel that worked out for you. It's always our goal to make sure you're taken care of, no matter the situation. If you need any more help or adjustments in the future, don't hesitate to reach out!
Excellent service
Excellent service, friendly and helpful agent, Nick. Great value holiday & options discussed to meet our needs. Would highly recommend. Now just hope everything works for the holiday on 13/2/25
February 3, 2025
Unprompted review
Reply from Sunny Breaks Holidays
Thank you so much for your kind feedback! We're thrilled to hear that Nick provided excellent service and helped find a great value holiday that suits your needs. We truly appreciate your recommendation. We hope everything goes smoothly with your holiday on the 13th of February, 2025, and that it's a fantastic experience! If you need any assistance leading up to or during your trip, feel free to reach out. Safe travels!
The modus operandi is human touch
The modus operandi is human touch. It's nice to have a human on the other side help you customise your holiday to your liking in the world of automation and AI. Its assuring especially when its your 1st international holiday.
Ease of contact is another highlight.
February 2, 2025
Unprompted review
Reply from Sunny Breaks Holidays
Thank you for your thoughtful feedback! We completely agree that the human touch makes all the difference, especially when planning something as special as your first international holiday. It’s great to hear that you felt assured and supported throughout the process. We're also glad you found it easy to get in touch—making everything as seamless as possible is always our goal. We hope your holiday is everything you’ve dreamed of and more!
I would just like to say they are…
I would just like to say they are amazing I have dealt with john this is my second time 5 stars
January 31, 2025
Unprompted review
Reply from Sunny Breaks Holidays
Thank you so much for your wonderful feedback! We're thrilled to hear that John has been able to assist you again and that you’ve had such a positive experience. It means a lot to us that you continue to choose us for your holiday planning. Looking forward to helping you again in the future! 5 stars all around! ⭐️⭐️⭐️⭐️⭐️
John was extremely helpful and very…
John was extremely helpful and very trustworthy of information with me and all round just very easy and straight forward to talk with will definitely be back again with this company and John himself
January 28, 2025
Unprompted review
Reply from Sunny Breaks Holidays
Thank you so much for your kind words! We're delighted to hear that John made your experience so easy and straightforward. It's wonderful to know that you found him helpful and trustworthy. We look forward to welcoming you back in the future and are excited that you’ll be working with John again!
Helpfully and polite
John is very polite and has helped me with everything iv needed to book my family holiday thank.
Exceptional customer service is a cornerstone of any successful business. Providing prompt and helpful assistance ensures client satisfaction and fosters loyalty. Going the extra mile to meet individual needs creates a positive and memorable experience. A dedicated approach to problem-solving builds trust and confidence. Such commitment to excellence deserves recognition and commendation.
Thanks john
January 27, 2025
Unprompted review
Reply from Sunny Breaks Holidays
Thank you so much for sharing your experience! We’re thrilled to hear that John has been so helpful and polite in assisting with your family holiday. Your thoughtful words truly highlight the dedication and care he brings to his work. We couldn’t agree more that exceptional customer service is key to creating positive and lasting experiences. We’ll be sure to pass on your appreciation to John – thank you again for your kind recognition!
Nick was great
Nick was great, very patient and helpful when trying to find me a short haul holiday with specific departure date. Kept loosing each other on live chat because of my signal but always found a way to get back in touch with me to complete the booking. Final payment taken by John who was also very professional and attentive
January 26, 2025
Unprompted review
Reply from Sunny Breaks Holidays
Thank you so much for your kind feedback! We’re thrilled to hear that Nick was patient and helpful in finding the perfect short-haul holiday for you, even through the challenges with the live chat. It's great to know that both he and John were able to provide you with the professional and attentive service you deserve. We appreciate your persistence, and we’re so glad everything worked out! If you need anything else, don’t hesitate to get in touch!
Informative & helpful
January 27, 2025
Unprompted review
Reply from Sunny Breaks Holidays
Thank you for your feedback! We're glad to hear that you found our service informative and helpful. If you need any further assistance or have more questions, feel free to reach out anytime!
1st time on a comparison holiday website
I thought the Web site I did use was alright 'holiday discount centre' the price was good but then it kept rising so it wasn't the price on the web site but the representative did sort it out in the end to a price I wanted to pay so I am pleased with my 1st time experience of a holiday comparison website 😀 just a thing to bare in mind about whatever phone system they use couldn't make out a thing the rep was saying he had to phone me back on his landline.
January 25, 2025
Unprompted review
Reply from Sunny Breaks Holidays
Thank you for sharing your experience! We’re glad to hear that, despite the initial pricing issue, our representative was able to sort everything out and get you the price you were happy with. We appreciate you bringing up the phone system issue – we’ll definitely take that into consideration to improve future communications. We’re thrilled this was a positive first experience with a holiday comparison website, and we look forward to assisting you again in the future!
Great
very patient and understanding. Went the extra mile with reassurance.
January 26, 2025
Unprompted review
Reply from Sunny Breaks Holidays
Thank you for your kind words! We’re so glad to hear that you felt supported and reassured throughout your experience. Going the extra mile for our customers is something we always strive for, and we’re thrilled that it made a difference for you. If you ever need further assistance, we’re here to help!
I spoke to John who was extremely…
I spoke to John who was extremely helpful and very patient with me, thank you john, your a star x
January 26, 2025
Unprompted review
Reply from Sunny Breaks Holidays
Thank you so much for your kind words! We're so glad to hear that John was able to assist you with patience and care. We’ll be sure to pass along your appreciation to him—he'll be thrilled! If you ever need help again, don’t hesitate to reach out. Thanks again! 🌟
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