sunnyflowerdelivery.com Reviews 2,077

TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 452 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the ordering process easy and appreciated the clear options and included pricing online. The delivery service often met expectations, with many reporting timely arrivals and good communication throughout the process. Recipients frequently expressed satisfaction with the flowers and arrangements, noting their beauty and how well they matched descriptions. However, some people were dissatisfied with unexpected fees and price increases at checkout, feeling that the final cost was significantly higher than initially presented. There were also reports of delivery issues, including late arrivals, non-delivery, or receiving items that did not match the order or were of poor quality. Some customers also noted discrepancies between the advertised product images and the actual arrangements received, with some appearing smaller or less vibrant.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some customers reporting positive experiences... See more

Product

Consumers find product to be ambiguous, with many expressing disappointment that the delivered items did not... See more

Order

Customers had ambiguous experiences with order, with some finding the online ordering process easy and fast,... See more

Price

Users describe negative interactions with price, frequently citing unexpected charges and hidden fees that... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing significant disappointment.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The flowers are nice enough, except that the roses seem a bit tired and wilty. But not enough to get upset about. What did not impress me at all were the prices of the flowers, and no warning about th... See more

Rated 3 out of 5 stars

The product was just as depicted except the $21 in Mylar ballons I paid extra for was left off (the arrangement came with six regular type ballons, the Get Well Mylers were additional). They also wer... See more

Rated 4 out of 5 stars

The flowers ordered were delivered on time. The only thing that I was upset with was the way the arrangement was shaby looking. The flowers looked like they had fallen over and deliverered that way.... See more

Rated 4 out of 5 stars

Although the pictures were a little bit deceiving (smaller, not as full or colorful) from the actual arrangements on the website, the recipients were surprised and happy with the flowers. My granddau... See more


Company details

  1. Flower Delivery
  2. Flower Market
  3. Gift Basket Store

Written by the company

Sunny Flower Delivery is committed to quality and service. Our guarantee is our personal commitment to our customers to create long term relationships. Your satisfaction is our Number One priority, not just because it’s our job, but because we really do care. We understand the importance of every floral order. For over two decades, Sunny Flower Delivery has taken great pride in our unbeatable commitment to customer satisfaction. From our family to yours, we thank you for entrusting us to deliver your flowers. We promise to do our best to satisfy you! We send flowers to most any location, and we have relationships with both local florists and flower growers. Not only does this help ensure the gifts you send are delivered on time, but it also means they are as fresh as possible and deliver a great value to both the receiver and the person who sends flowers. Our customer service team is standing by to help you with any order. Whether you’re sending a dozen roses to celebrate your love or a gift basket to congratulate a co-worker – if you have questions, our team has answers. Just call (855) 874-5781 or place your order online. We will help you find and deliver the perfect flowers, plants, or gift to celebrate life’s most meaningful moments You’ll find bouquets for all occasions: birthday flowers, anniversary flowers, Just Because, New Baby, Love & Romance, I’m Sorry, Get Well, and Sympathy. And we also have the right flower arrangements for all holidays: Christmas, Easter, Thanksgiving, 4th of July, Valentine’s Day, Mother’s Day, Father’s Day, and Halloween. We offer many different rose colors and flower arrangements: red, pink, yellow, peach, purple, and white. Whether you’re looking for a flower bouquet or a potted plant, our variety of flowers and gifts provide you plenty of choices. Same-day flower delivery is available throughout Spring, Winter, Summer and Fall. All you have to do is place your order by 2:00 pm of the recipient time.


Contact info

3.0

Average

TrustScore 3 out of 5

2K reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I purchased a Holiday centerpiece that…

I purchased a Holiday centerpiece that was to have been delivered on December 23rd for a dinner party that was held on December 24th-It wasn't delivered until December 26th and it was not any where close to the Centerpiece with a candle I had ordered! It was a floral bouquet in a clear glass vase and the flowers didn't even last the day. I had multiple conversations with the company, sharing my disappointment, even had to send pictures for proof. At first they only offered me 10% off which was unacceptable to me. after numerous conversations and days of back and forth, the company stopped responding to me. Will NEVER do business with this company again and will never recommend them to anybody.

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam.

Paid to have flowers hand-delivered from a local florist. They sent a box and left it in the garage. The flowers were for family who were returning home from an accident and the ICU. No hand delivery, not local - came from states away. I contacted their help chat when i got a fedex tracking number...they said they would cancel the order and give me a refund and let me know, they did not contact me, waited 4 hours until they were delivered then offered me a 5$ credit. I said no. They said I needed to provide a photo of the flowers for a 15% refund. An absurd ask for elderly recently hospitalized family who live on the otheraide of the country.

Don't waste your $.

April 23, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered flowers and more than a month later they aren't here

I ordered flowers for a friend who just lost her father. I went online and ordered for the next day delivery. I was hoping for a pleasant surprise. As the day went on I reached out to her and asked if she had a delivery and she had not. As the end of her workday came close I was checking the website for a delivery notice as all day it showed not delivered. Just before 5:00pm the notice changed to delivered so I reached out to her and asked if she received the flowers. She did not.

That evening I went back to the website and followed the instructions for no delivery and it said to expect an email with 48 hours. That email didn't come. I went back two more times, each time outside of the 48 hour timeline just to give them a extra day to reply and nothing.

I then went online and used the link to get a call back. I did receive a call back and the agent was nice but not helpful at all. She basically said the flowers were going to be sent out again but I was not confident. She also said she would call or send an email with confirmation of the delivery and I'm still waiting and that was three weeks ago.

The delivery was to a business and my friend checked the other businesses around the area to see if they had been misdelivered but they had not.

I understand that these types of websites work with a network of local flower shops but apparently they did not. I also can't find a "local shop" that would be able to make and deliver the arrangement.

I'm waiting right now for a second call back. This is completely unacceptable business practice and very frustrating. In the busy space of flower shops do not use Sunny Flowers Delivery.com.

March 13, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Horrible experience! I ordered flowers to be delivered today to a funeral home. I paid $131.72. They sent me a text at 8:00 pm after funeral was over to say they couldn’t find the funeral home! I’ve requested a refund and will call my bank tomorrow. Makes a sad day even worse! I will never order from Sunnyflowers.com! They should change their name to Gloomyflowers.com!

April 22, 2026
Unprompted review
Rated 2 out of 5 stars

Hard to get in contact with them

Hard to get in contact with them. They offer service to adjust the order and you pay for it. At the end nothing has been done.
I payed for a banner and extra white rose for the bouquet for my mother in laws funeral ceremony.
Only the free card was on them.
Its not about the money. Absolutely don't care about that.
But I think its really rude not to add extras when someone ordered it.
I called asking them for a picture after delivery. They assured me that would happen. Nothing!
Luckily one of our relatives made the picture. I was shocked to see the banner was missing

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Bouquet and Great Customer Service!

Sunny Flowers delivered a beautiful bouquet with balloon and chocolates for my friend's birthday. She said they were gorgeous and appreciated that they called her to let her know that they had been delivered when she wasn't home. I would highly recommend them!

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM!! Customer service was quick to respond when I was placing the order and asking about tracking. AFTER DELIVERY, NO RESPONSES! I paid extra for "deluxe" flowers which were absolutely nothing like the bouquet I ordered (probably 1/10 of the actual flowers included). Additionally, the balloon I ordered was a "Happy Birthday" balloon and the recipient received a "thinking of you" balloon. The flowers were said to come in a basket yet they came without one. Finally, the delivery was promised next day, with confirmation via chat/email and even a phone call from your company saying they would be delivered by 9PM on the 15th of April and they were delivered on the 16th.

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

Flowers not delivered and no explanation given

I ordered flowers to be delivered to my daughter-in-law for her birthday. According to the sunnyflowerdelivery website there would not be any problem ordering them 24 hours in advance of my desired delivery date. Firstly I did not receive an email receipt with my order number. The only thing I saw was a note on the page where I chose the flowers from their website that payment had been successful. Secondly, my daughter-in-law- never received the flowers the day they were scheduled to be delivered nor did I get an email saying they had been delivered. The following day, Sunday, I called the company and they said that something had gone wrong but they did not know what. The call center is not in the USA. The best that they could do was suggest that they might be able to get the flowers delivered the following day, Monday, now 2 days after my daughter-in-law's birthday. Really this is a very slack business. Now that this has happened, I see that they have received many bad reviews.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

I could not believe the bouquet that…

I could not believe the bouquet that was delivered to my friend!! I was a little concerned because the price was SO reasonable I thought it would just be a few flowers in a tiny vase.
The arrangement was so beautiful!! With balloons 🎈 and a stuffed animal that matched the theme of the business it was delivered to!! It went above and beyond anything I could have asked for!!

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Stunning arrangement of Orchids

Oh my! The flowers are gorgeous! Such a wonderful display. Even though I am “viewing” them from a picture they are beautiful. Delivered timely as well.

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

Same day delivery is a joke

Ordered flowers for delivery and paid the upcharge for same day delivery (additional $5.99). The flowers were not delivered within the 4-hour window quoted (Thursday). They weren't even delivered on that date. The following day (Friday) we received a call from them stating they would be delivered the next day. Saturday we received an email stating they would be delivered either the following day (Sunday) or "Our designer can prepare a redelivery on the next available date." I called to cancel the order and was offered a $5.00 refund. The additional same-day delivery we paid for was $5.99 so it didn't even cover that cost. I would highly recommend using a Canadian company if ordering flowers in Canada.

April 18, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID!!!!!!!

i ordered flowers from this place for a person whose mother had just passed away, the bouquet advertised was beautiful, i wanted to make it a little bigger by adding the premium option. what they sent was diabolical! i cannot express how awful the arrangement was that they delivered. not one flower was the same as the picture, and there were literally only a handful of flowers. they delivered a 19.99 bouquet from the grocery store, and i paid over 100 dollars. they asked for pictures which i sent, the customer service rep even agreed with me about how they were nothing like what i ordered. i told him at this point(its been days of this) i want a refund, he offers me 10%, after i tell him off he then offers 20%. literally stealing from customers, he says he has to wait to get authorization after they review everything, what is there to review other that pictures, and time that has passed.. Do not order from these people!

April 11, 2026
Unprompted review
Rated 3 out of 5 stars

missing ballons and late delivery but awesome door dash delivery man

The product was just as depicted except the $21 in Mylar ballons I paid extra for was left off (the arrangement came with six regular type ballons, the Get Well Mylers were additional). They also weren't delivered on the day promised because they said the address wasn't correct and didn't notify me until after dinner time that day. It was a hospital. The address was correct. So was the patient name and room number. I gave them the same address AGAIN. They were delivered the next day and the follow up emails were appreciated. The reason this is three stars and not 1 or two is Claude (Clyde?) the door dash delivery guy in Wichita Falls really made an effort, calling me to verify everything (he wasn't given the patient room number which I had provided TWICE). and letting me know when the 5 year old patient got his bear and balloons.

April 15, 2026
Unprompted review

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