Sunnygo Reviews 

360
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Evaluating 317 reviews, most reviewers were let down by their experience overall. People frequently reported receiving poor quality or incorrect items that did not match the advertised descriptions, leaving many feeling frustrated. Customers also struggled with unreachable customer support, missing confirmation emails, and completely unresponsive communication channels when attempting to resolve problems. Some reviewers were happy with resolutions after receiving full refunds or having their concerns properly sorted out by the team. Others mentioned that customer service quickly rectified problems once direct communication was successfully established with the business. A few consumers even noted that their orders eventually arrived correctly and they were pleased with the items received.

What people talk about most

Order

People report negative experiences with order processes, frequently highlighting issues with incorrect... See more

Product

Customers had negative experiences with product, expressing deep dissatisfaction with items that failed to... See more

Response time

Reviewers express strong dissatisfaction and frustration regarding the response time from customer service.... See more

Refund

Consumers find refund experiences frustrating due to poor communication and ignored emails. Many reviewers... See more

Customer communications

Users describe negative interactions with contact due to unresponsive customer service and a lack of phone... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered a garlic chopper. Was due to be delivered and was at home when delivery company stated unable to deliver. Courier now shows as cancelled by sender. Numerous efforts made to contact sunnygo on... See more

Company replied

Rated 1 out of 5 stars

One star is too many! Rubbish product not at all like the superb Facebook advert. I stupidly fell for it twice once as Sunnygo and once as their other name Vyjoy. It was a folding solar charger with... See more

Company replied

Rated 1 out of 5 stars

Zero stars if I could award. Do not order as item has not arrived and no response from their support team. They also didn’t send a confirmation email but immediately took money from my bank account. T... See more

Company replied

Rated 1 out of 5 stars

One star is too many. Purchased and received cameras for car which were supposed to be cordless they are not plug in cigarette lighter. Sent Emails requesting details how to,return goods no respon... See more

Company replied


Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

360 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 30% of negative reviews

Typically replies within 48 hours

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1.3

All reviews

(360)

314 reviews in the last 12 months

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Rated 1 out of 5 stars

Sunnygo

Absolutely dreadfull company,made a £22 order, had an email saying it was delivered and i still have not received it 😡, i have sent 5+ emails and filled in 4 firms on their website all with no reply , DO NOT BUY ANYTHING from this company ,you won't see it or your money back

February 15, 2026
Unprompted review
Rated 1 out of 5 stars

DON'T BUY FROM THIS COMPANY!!!!

Well, I ordered 2 large foldable seats in it's own over the shoulder bag....what I got was 2 small seats??? Totally unsuitable for us 70's people, too low. I have sent 2 emails stated on their site & received absolutely nothing. Sent another message on their contact form on their website hhhmmm let us see. Very poor customer service, well zero customer service. I guess with these type of companies they just grab your money & don't give a second thought about us the customers who are funding their luxurious lifestyle!!!!
UPDATE Mon 16 Feb - Money back in my bank account minus £1! No email/message sent though. Very happy & pleased.

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

Refunds are not available

I ordered something from Sunnygo - it arrived well packaged but the recipient of the gift had already purchased the item. I e mailed customer services on 17th December and three times since to ask about a refund and no reply to date (13th Feb 2026). Really poor customer service - If I could give less than 1 star I would.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

No Problems Here

I am very surprised with the very low ratings for this seller. Maybe I an one of the lucky ones. Placed an order (had to wait around 14 days for item) although goods are coming from China. Recieved with no problems 🙂

February 10, 2026
Unprompted review
Rated 4 out of 5 stars

Pleasant surprise

Well, given all the reviews I read AFTER placing an order with this company, I was expecting the order to not arrive! However, today I am pleasantly surprised to arrive home to my parcel. No complaint or concern from me!

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a card from them after…

I ordered a card from them after watching there video. The card was alot smaller than expected. It arrived all bent up and i put it in the bin i would not send my wife this kind of poor quality card.

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

SUNNYGO RETAIL CROOKS !!

As you do not allow a zero star eating i have begrudgingly giving it one. I do hope that thus company recieves all the zero star ratings they deserve.
I purchased a valemtines card from them and for some same strange reason they invoiced me for three. I imediately contacted them to the e mail address provided to rectify the situatuon and refund my card..Did not hear anyrhing from then in more than 2 weeks eventhough I e mailed them more than 6 times. Evenyually they e mailed me to say full order gad been dispatched and the next day it arrived. Totally out of order and am confident in saying sunnygo rips off its customers and unfortunately there is little that can be done about it. Having waited 2 weeks i contacted my bank who said i would have to wait another 2 weeks and if sunnygo give me a rerurn address,dificult when they have not replied to my emails, I can return the items for a refund minus the postage which would have to be tracked.THIEVES !!!!!
Please do not do business with Sunnygo they are getting away with murder !!

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

They are fraud

They are fraud. I paid them money for my order I’m still waiting for my order last 2 weeks. Nobody get back to me. I emailed them every day nobody responds back to me. Anyone plz help me what I can do??

January 27, 2026
Unprompted review
Rated 1 out of 5 stars

1 star is not enough for this absolute…

1 star is not enough for this absolute appaulaing firm
I have placed an order and have not had any confirmation for the delivery date for the item I have emailed several times, and all ignored
I am sick to the back teeth of companies ripping people off and scamming. You should be ashamed of yourselves
. They are not even registered on Companies House, so these are scammers

February 4, 2026
Unprompted review
Rated 1 out of 5 stars

This company should be shut down

This company should be shut down. I ordered something then on payment without a confirmation page they charged me for 5 times the amount. I've emailed asking for a refund but just get email back saying very busy. DO NOT USE THIS COMPANY

November 25, 2025
Unprompted review
Rated 1 out of 5 stars

Why no option to leave no stars at…


Why no option to leave no stars at all?????!!!!

Just ordered one card and had the 'opportunity' to upgrade this to order a further three of the same card (why would you?), so declined this, but just noticed that they've charged me for all of them at £40 odd. Sent them a few emails already but heard nothing back - and don't expect to having read all these unhappy reviews. Perhaps partly my fault as I should have checked their reviews before ordering. Please, please do NOT use this company!

January 27, 2026
Unprompted review
Rated 1 out of 5 stars

This company should be shut down and…

This company should be shut down and charged with theft! Just received an email goods delivery, but nothing has been delivered to my address! Having read some of these comments it is clear this company are thrives! Don't get anything from them!

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t buy from this company

Wouldn’t allow me to give no stars but if I had the choice it would have been minus very bad marketing advertising a product you don’t actually receive and the product I did receive I could have purchased from amazon half the price and free delivery will not buy from this company ever again shocking and the product was shit

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

Shocking company.

One good thing I learnt from this. Read reviews on company before buying. Item I bought was not delivered despite them saying it was. Numerous Emails unanswered. Will raise issue with Pay Pal, but probably have to write it off as a learning experience

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

Order Not Received

Ordered something on 24/11/25 and got a notification it had been dispatched. Checked the tracking on 3/1/26 to find out it had been 'delivered' 10 days ago. Still yet to receive my order which was a Christmas present. Site should be shut down as they're nothing but scammers. Would give 0 stars if I could!

November 25, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give no stars I would

If I could give no stars I would. Currently logging my purchase as a fraudulent sale with my bank as have not only not received my purchase but it is not even listed on the site anymore. Contacted customer services to be ignored. This site needs taking down as is clearly a con. Hopefully people will read these reviews before wasting their money

December 22, 2025
Unprompted review

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