SunnyTent Reviews 1,385

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

I am very pleased with the tent as last year I did not need to heat the pool up at all. I like the fact that you can have it down while you swim in the pool as well. My last SunnyTent lasted 6... See more

Company replied

Rated 5 out of 5 stars

What a great product, arrived in good time earlier than date predicted. Takes longer than an hour to set up but definitely worth it. We also purchased the hard standing kit so this added to our time b... See more

Company replied

Rated 4 out of 5 stars

It's great in the summer. But this winter we left it standing and when they didn't warn us in advance, 2cm of snow fell in the morning. Unfortunately the dome collapsed and the little white plastic co... See more

Company replied

Rated 1 out of 5 stars

The construction is very poor quality. the sticks are conected with some plastic joints that break with the least wind. unfortunately, mine lasted 4 days, 1 wind gust and my > 500,- Euro investment w... See more

Company replied

Company details

  1. Day Spa
  2. Swimming Pool
  3. Swimming Pool Supply Store

About SunnyTent

Written by the company

Warm water, no energy costs

The SunnyTent pool dome is the way to heat your pool water!

🔥 Warm swimming water

🏅 European quality

💦 No dirt

⚡️ No energy costs

From spring to autumn: a warm and clean pool without any energy costs! shop now

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

1A Service!

1A Service and support!

June 23, 2021
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Reply from SunnyTent

Hallo Pat, wir freuen uns, dass Sie mit unserem Service zufrieden sind. Viel Spaß beim Schwimmen!

Rated 5 out of 5 stars

Does what is says on the tin!

We are very happy with our sunny tent
The temperature of the water warmed up so quickly I would never have believed it.

Nice to feel like you have some privacy from the neighbours.

If I am honest its a little taller than expected and maybe doesn't need to be so high.

Customer service is first class!

I have already recommended this product to friends but have warned how high it is.

Thanks for a great product and customer service.

June 22, 2021
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Reply from SunnyTent

Hi Michelle, lovely to hear that you are happy with the SunnyTent and great that you recommended it to friends. The height depends on the size of the SunnyTent and is needed for it to be solid. We wish you lots of swimming fun!

Rated 5 out of 5 stars

Very good

Fast delivery, well packed, further developed tentpoles with better type of fittings which won't get stuck at the end of the season!👍🏻

June 22, 2021
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Reply from SunnyTent

Hi Perry, it is so good to hear that you are happy with our new poles and our service. We wish you lots of swimming fun under the SunnyTent!

Rated 4 out of 5 stars

Speedy delivery

Speedy delivery.
It was difficult to put together in honesty. And I still have some structural issues.

June 22, 2021
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Reply from SunnyTent

Hi Bonnie, how nice that you received the SunnyTent so quickly. Please contact our customer service and they are happy to help you with the issues you are facing! Enjoy your swim!

Rated 5 out of 5 stars

Excellent service

Excellent service. Website was useful in deciding what we needed and arrived within days, even though I ordered when it was hot!!!

June 22, 2021
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Reply from SunnyTent

Hi Sloan, good to hear that you are happy with our service. We wish you lots of swimming fun under the SunnyTent!

Rated 3 out of 5 stars

Service wasn´t so bad...but it was very…

Service wasn´t so bad...but it was very difficult to get somebody on the phone personally!

June 19, 2021
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Reply from SunnyTent

Hello Corinna, I am sorry to hear that you had this experience. Our customer service is busy, but we are always happy to help you! Anyways, enjoy swimming under the SunnyTent!

Rated 3 out of 5 stars

Nice product

Nice product

We are a bit disappointed though that the video shows better material than what we actually got.Seems a bit fragile.the pnastic got a bit scratched right away.
But once settled it improves the use of the swimming pool so much..cleaner and warmer water.

June 18, 2021
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Reply from SunnyTent

Hi Pascal, I am sorry to hear that you had this experience. If you think it is too fragile, please contact our customer service and they will find a fitting solution for you! However, good to hear that you are happy with the SunnyTent. We wish you lots of swimming fun!

Rated 5 out of 5 stars

Sunny tent where excellent and…

Sunny tent where excellent and everything was perfect.
The only down side I had was the delivery by TNT, they where very slow and unreliable about when their delivery would turn up. Every day we waited in because the tracker said it was coming and it wouldn't. Was about a week later then stated.

June 17, 2021
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Reply from SunnyTent

Hi Rebecca, we love to hear that you think the SunnyTent is excellent. So sorry to hear that you had troubles with TNT, I informed my colleague about it. We wish you lots of swimming fun!

Rated 5 out of 5 stars

God service

God service.

June 17, 2021
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Reply from SunnyTent

Hej Anders, godt at høre, at du er tilfreds med vores service. Meget svømningsjov!

Rated 5 out of 5 stars

Amazing customer service.

Amazing customer service.I am a returning customer and would recommend to anyone.Took about a week and a half to reach UK from moment of purchase.⭐️⭐️⭐️⭐️⭐️

June 16, 2021
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Reply from SunnyTent

Hi Samantha, great to hear that you are happy with our customer service! We wish you lots of swimming fun under the SunnyTent!

Rated 5 out of 5 stars

Excellent

Quicker than expected delivery, easy to install and what a difference to the water temperature of our pool. Opted for the size M Sunnytent for a 12ft frame pool. Snug fit but perfect.

June 16, 2021
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Reply from SunnyTent

Hi, how nice to hear that you are happy with the SunnyTent. Enjoy swimming under it!

Rated 5 out of 5 stars

Green

Wonderfull how the is much warmer..but also more ad quickly green...

June 15, 2021
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Reply from SunnyTent

Hi Gerda, good to hear that you are happy with the SunnyTent. About the green, please contact our customer service. Lots of swimming fun!

Rated 5 out of 5 stars

Fantastic

Fantastic, delivery was very fast, telephone advice was very friendly and competent. The first storm it has weathered well, I am very satisfied with everything.
Alles in allem perfekt !!!

June 6, 2021
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Reply from SunnyTent

Hi Judith, great to hear that you are very satisfied with the SunnyTent and our service. Enjoy your swim!

Rated 5 out of 5 stars

Just buy one!

Love my Sunnytent! Had it 2 years now and just works! For my 3m pool I have a heat pump to keep it at 29 degrees but it never comes on during the day as the tent “solar” heats it! No leaves / debris either as covered.
Had to put a two foot stone border around the pool as lots of moisture drips down the inside tent sides due to heat and condensation making the ground muddy with lots of use and problem solved! Buy it you won’t look back…

June 2, 2021
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Reply from SunnyTent

Hi Adam, how amazing to hear that you love the SunnyTent! We wish you lots of swimming fun!

Rated 5 out of 5 stars

Perfekt 🤩

Perfekt Service 👍

June 1, 2021
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Reply from SunnyTent

Hallo, schön zu hören, dass du den Service als perfekt erlebt hast. Viel Spaß beim Schwimmen!

Rated 1 out of 5 stars

First we Don't receive any information…

First we Don't receive any information about the change of video and contant of kit !!! Just after we try to call French office 5 times and leave a message !

Very difficult to put the base of segments inside the rotation pedestal !!!

Because is no more "elastics" to maintain the segment togheter , during assembly we disconnect the segment inside the sleeve ! big work to try to resassemble Inside the sleeve

On the end after 3 ours of labor was done but the circle open don't touch the ground on the level of ground , if we close the back side the opening side still at 50 cm of ground !!! We cry and have a lot of conflict in the family about the view of assembly ...

>On the end at 23 H we stop to play and live open the Bubble ...

I love the concept, that's why I buy...
But sometings is wrong on the lenght and assembly of 1/2 circle with the new system

I feel the old system was much better !!!

:-((

Marc

May 31, 2021
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Reply from SunnyTent

Hi Marc, I am so sorry to hear that you've had this experience. The French office has been very busy the last couple of days, excuse us! I have informed the French office and they will contact you as soon as possible.

Update 11:00: I just heard from the French office that everything worked out, great to hear. We wish you lots of swimming fun!

Rated 5 out of 5 stars

Like our expectations

The product is as we hoped for! Good product, good service :)

May 31, 2021
Unprompted review
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Reply from SunnyTent

Hi Jim, great to hear that you are happy with our product and service. Have fun swimming!

Rated 5 out of 5 stars

Very good but not as easy to put up as…

Very good but not as easy to put up as video not very good in the wind

May 31, 2021
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Reply from SunnyTent

Hi Angela, how nice to hear that you find the SunnyTent very good. Please contact our customer service with questions/solutions about the SunnyTent in the wind. Enjoy your swim!

Rated 4 out of 5 stars

Sunnytent very efficient but it's a…

Sunnytent very efficient but it's a shame that we can't put up the tent alone. There must be 2 ... It is also a pity that the corkscrew fixings damage the hoops with each manipulation. I had to grind all the ends to round them ... A plastic protection would be an improvement.

May 31, 2021
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Reply from SunnyTent

Hi Joris, I'm so sorry to hear you've had this experience. Please contact our customer service so we can further help you! However, enjoy swimming under the SunnyTent!

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