SunnyTent Reviews 1,385

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I am very pleased with the tent as last year I did not need to heat the pool up at all. I like the fact that you can have it down while you swim in the pool as well. My last SunnyTent lasted 6... See more

Company replied

Rated 5 out of 5 stars

What a great product, arrived in good time earlier than date predicted. Takes longer than an hour to set up but definitely worth it. We also purchased the hard standing kit so this added to our time b... See more

Company replied

Rated 4 out of 5 stars

It's great in the summer. But this winter we left it standing and when they didn't warn us in advance, 2cm of snow fell in the morning. Unfortunately the dome collapsed and the little white plastic co... See more

Company replied

Rated 1 out of 5 stars

The construction is very poor quality. the sticks are conected with some plastic joints that break with the least wind. unfortunately, mine lasted 4 days, 1 wind gust and my > 500,- Euro investment w... See more

Company replied

Company details

  1. Day Spa
  2. Swimming Pool
  3. Swimming Pool Supply Store

About SunnyTent

Written by the company

Warm water, no energy costs

The SunnyTent pool dome is the way to heat your pool water!

🔥 Warm swimming water

🏅 European quality

💦 No dirt

⚡️ No energy costs

From spring to autumn: a warm and clean pool without any energy costs! shop now

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

The sunny tent is great itself but we…

The sunny tent is great itself but we are now being charged a £100 by fed ex for import/export duty
I did contact sunny tent to ask about this and the assured me that I should not pay this as everything was paid for by them but I have now received a threatening letter saying they will send bailiffs round to collect the money we owe so see no other solution but to pay
Just warning people in the UK that this could happen to them

August 23, 2021
Unprompted review
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Reply from SunnyTent

Hi Jacqueline, we are very happy to hear that you are satisfied with the SunnyTent. Regarding the import duties, we are working hard to solve this. Fed ex made a system error, we are working on a solution with them and waiting for their answer. My colleague just emailed you, so this will give you more information. If you have any more questions or concerns, don't hesitate to email or call us! Nevertheless, we wish you lots of swimming fun!

Rated 4 out of 5 stars

Good Quality

August 17, 2021
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Reply from SunnyTent

Hi there! We are glad to hear that you are happy with the quality of our SunnyTent. We wish you lots of fun swimming!

Rated 5 out of 5 stars

Good ware

Good ware, everything is all right.

August 11, 2021
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Reply from SunnyTent

Hi Franz, thank you for the review and good to hear that you are pleased with the SunnyTent. We want to wish you lots of fun swimming!

Rated 1 out of 5 stars

Don't buy one of these

Well all I can say is if I could give less than one star I would. Don't know who wrote high star ones on here but this is impossible to put together first of all there are all sorts of weathers you are not supposed to put it up in sunlight, rain etc. Not really surprised as it looks as if it is made from the same material as bags for life so would probably tear in any slight warmth. The rods keep falling apart and it takes at least 30minutes to put each individual one of the 7 rods in. I have put flat pack furniture together quicker. By number rod 3 you will have lost the will to live and be ready to consign it to the tip. Do not buy unless you want to fall out with your spouse and feel like you have wasted a large sum of money for something that is going to disintegrate/Melt depending on the usual British summer weather. Please don't buy.

August 10, 2021
Unprompted review
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Reply from SunnyTent

Hi! We are sorry to hear you have had problems with the assembly of your SunnyTent. There are some guidelines on how to use the SunnyTent properly so you get the most out of it and not damage it unnecessarily. If you have any further problems with your SunnyTent, please contact our customer service. They are happy to help you, provide clear use and assebly instructions and provide a suitable solution. We wish you lots of fun swimming!

Rated 5 out of 5 stars

Great delivery timescales

Great delivery timescales , great customer service. Easy to put up .
The only criticism for me , was I thought it was a little expensive.

August 10, 2021
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Reply from SunnyTent

Hi Deborah, thank you for leaving your review! We are very happy to hear that you are this satisfied about the product and our customer service. We wish you lots of fun swimming!

Rated 5 out of 5 stars

Very good in all aspects

Very good in all aspects, sturdy, easy to set up, well designed.

August 9, 2021
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Reply from SunnyTent

Hi!, thank you for your review and we are very happy to hear that you are pleased with you SunnyTent! Have a lot of fun swimming!

Rated 3 out of 5 stars

Only heat in for a few days.when sun…

Only heat in for a few days.when sun gone heat gone.Also insects are very attracted to the inside.dozens in roof of dome.

August 4, 2021
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Reply from SunnyTent

Hello, we are very sorry to hear this. The SunnyTent should also warm the water when not in the sun, however, there are a few exceptions. Regarding the insects, this problem can arise when closing the SunnyTent after sunset. Please read the FAQ on our website or contact our customer service for advice. Nonetheless, we wish you lots of swimming fun!

Rated 5 out of 5 stars

Excellent

This was the best buy I’ve made
It covers my pool and keeps leaves out
And bonus is that the water is always at a nice temperature when reached by the sun

August 4, 2021
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Reply from SunnyTent

Hello Beverley, what an amazing review! Great to hear that the SunnyTent is your best buy. We wish you lots of swimming fun!

Rated 5 out of 5 stars

Best purchase during the pandemic

The Sunny tent has been the best purchase of lockdown. We purchased in July 2020. When it was too cold to have the pool up we used it as an outdoor social space ... half open .. following the rule of 6 and now the pool is back under it keeps the pool warm and allows me to swim tethered every day. We have it bolted down on the patio. We were concerned the bold holes would be a problem in the Winter but they were fine. There was a problem with the original skin that we realised on erecting the first time and the company immediately replaced it. They believe in their product and so do we. I would say it is better than we expected. It really does keep the water warm. ( we are in the UK). Thank you Sunny Tent

August 3, 2021
Unprompted review
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Reply from SunnyTent

Hi Lin, what a great review! Good to hear that you are happy with the SunnyTent. We wish you lots of swimming fun!

Rated 5 out of 5 stars

Fantastic customer services

Fantastic customer services, thank you very much for your assistance:)

July 28, 2021
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Reply from SunnyTent

Hi Ollie, thank you for the great review! The customer service is always happy to help you. We wish you lots of swimming fun!

Rated 5 out of 5 stars

Best decision this summer

I would highly recommend this sunny tent.our friends had one and after worrying about the cost for a while we decided to go for it.
It’s made looking after the pool so much easier. Just play in it then pull the concertina cover over. It protects it and also keeps it warm.
Only regret is that we should have got it earlier. In England I think a pool needs a cover. The fact that it heats it is great.
Expensive - yes
But in our opinion and the opinion of our 2 sons it’s worth it.
Our 15 year old never swims but this year he has swum in it a lot because the temperature is kept warm.
I think the pachaging should have a warning sticker on the box as we had the box open in the sun for ages while we put up the pool and then read the warning inside the booklet, luckily the tent was fine.

July 27, 2021
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Reply from SunnyTent

Hi Sarah, we are pleased to hear that you and your family enjoy the SunnyTent. Thank you for your recommendation about the warning sticker, we will look into it. We wish you lots of swimming fun!

Rated 4 out of 5 stars

It's really good for protect and give…

It's really good for protect and give some hot to my swiming pool, i don't regret to buy it. Thanks again.

July 23, 2021
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Reply from SunnyTent

Hi Mickaël, we are glad to hear that you are very happy with the SunnyTent. We wish you lots of swimming fun!

Rated 5 out of 5 stars

Speedy delivery and good service

The tent arrived quickly and was easy to construct and erect. The tent does seem to raise the water temperature during sunny days but perhaps more importantly it stop the water cooling down as quickly during colder evenings. This seems to work well with my solar set up and I have temperatures of 26c which is very comfortable. Fedex sent me an import tax bill but when I contacted Sunny Tents they quickly sorted this error out for me.

Peter Drake

July 21, 2021
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Reply from SunnyTent

Hi Peter, what a great review! Good to hear that you are happy with our service and the SunnyTent. Enjoy your swims under the SunnyTent!

Rated 5 out of 5 stars

I cannot say enough good stuff about…

I cannot say enough good stuff about the Sunny Tent. It is amazing. The water is so hot in our pool we’ve had to start adding cold to it!!! No bugs, dirt or leaves. Super easy to erect if you watch the quick videos. Was a bit surprised there were no paper instructions but the videos cover all bases. We were missing the two clips for the extra pole set but received them within three working days of my emailing to advise they were missing. Don’t hesitate to get it you will not regret it. We are in England and are getting water temps of 38 degrees. No lies!!!!

July 21, 2021
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Reply from SunnyTent

Hello Mr. Adams, what an amazing review! We are pleased to hear that you are happy with the SunnyTent. Enjoy swimming under the SunnyTent!

Rated 1 out of 5 stars

Never received

Never received still waiting on item or refund. Customer service slow and unhelpful

July 21, 2021
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Reply from SunnyTent

Hello Rebecca, we are so sorry to hear that you experienced this. Your order is on its way, there can be a delay because of Brexit. Please check the track&trace to stay updated!

Rated 3 out of 5 stars

Delivery

Delivery: No communication over delivery deadline and no parcel(package) follow-up Packaging: Very well protected Material(Equipment) and anything is not lacking.
Unpacking(Outpouring): No paper note it's a pity – shell does not correspond to that seen in the presentation(display) videos.
Installation: the assembly of shell is not easy, especially at the level of dubbing in the central bow(arc) because the plastic muffs(wings) take a lot of space. These muffs(wings) find themselves in the central spaces who(which) bothers(disturbs) all the more the installation of the reinforcement in 90°et both pop videos jump in every opening passage or closure(lock).
Quality: the material(equipment) stays good quality rest to be seen in time.

Francais
Livraison : Pas de communication sur le délai de livraison et pas de suivi de colis
Emballage : Matériel très bien protégé et rien ne manque.
Déballage : Pas de notice papier c’est dommage – l’armature ne correspond pas à celle vue dans les vidéos de présentation.
Installation : l’assemblage de l’armature n’est pas facile, surtout au niveau du doublage dans l’arc central car les manchons en plastique prennent beaucoup de place. Ces manchons se retrouvent dans les espaces centraux qui gêne d’autant plus l’installation du renfort à 90°et les deux clips sautent à chaque passage d’ouverture ou fermeture.
Qualité : le matériel reste de bonne qualité reste à voir dans le temps.

July 20, 2021
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Reply from SunnyTent

Hello Christophe, we are sorry that you've had this experience! You should have received an email from TNT, maybe in the spam folder? The poles have changed as stated on our website, and you should really push them into the connectors in order for them not to jump out with every movement. We are glad to hear that you are happy with the quality and packaging. We wish you lots of swimming fun under the SunnyTent!

Rated 4 out of 5 stars

We love our sunny tent

We love our sunny tent. Bought it in 2020 and are in our second year of use now. A friend bought one this year but it took ages for his to arrive due to brexit and customs. Pool temp was 33 degrees C today. Keeps the debris and bugs out. Only problem is that flies gather at the top of the dome and eventually drop into the pool but overall the sunny tent is awesome definitely recommend buying one

July 19, 2021
Unprompted review
SunnyTent logo

Reply from SunnyTent

Hi Will, great to hear that you love the SunnyTent! Enjoy swimming under the SunnyTent!

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