I am very pleased with the tent as last year I did not need to heat the pool up at all. I like the fact that you can have it down while you swim in the pool as well. My last SunnyTent lasted 6... See more
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See what reviewers are saying
What a great product, arrived in good time earlier than date predicted. Takes longer than an hour to set up but definitely worth it. We also purchased the hard standing kit so this added to our time b... See more
Company replied
It's great in the summer. But this winter we left it standing and when they didn't warn us in advance, 2cm of snow fell in the morning. Unfortunately the dome collapsed and the little white plastic co... See more
Company replied
The construction is very poor quality. the sticks are conected with some plastic joints that break with the least wind. unfortunately, mine lasted 4 days, 1 wind gust and my > 500,- Euro investment w... See more
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Company details
About SunnyTent
Written by the company
Warm water, no energy costs
The SunnyTent pool dome is the way to heat your pool water!🔥 Warm swimming water
🏅 European quality
💦 No dirt
⚡️ No energy costs
From spring to autumn: a warm and clean pool without any energy costs! shop nowContact info
Ladonkseweg 8, 5281 RN, Boxtel, Netherlands
- +31411748010
- customerservice@sunnytent.com (EU) hello@sunnytent.com (US)
- sunnytent.com
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sunny Tent perfect for al fresco dining too
We bought our Sunny Tent back in Dec 2018. Transaction was easy. Put it up in the following Spring. We actually only used it in the garden as a shelter for outdoor dining - it worked perfectly and looked lovely with fairy lights and bunting (yes - very girly but even my husband said how nice it looked!!) Unfortunately last year, the poles had rusted and several snapped (was always folded down in a storm). I want to order new poles but the reviews regarding FedEx issues is putting me off at the moment.
Hopefully these glitches will be sorted and we can enjoy the Sunny Tent again this year.
February 17, 2022
Unprompted review
Reply from SunnyTent
Hi Geoff, great to hear that you are happy with the SunnyTent. The issue with FedEx is solved and our shipments to the UK run smoothly. We hope you will have more lovely outdoor dinners in the future!
Haven’t erected the tent yet as bought…
Haven’t erected the tent yet as bought it for spring so all packaged. Will update review once done. Good quick delivery though from Netherlands and good communication from company of its whereabouts.
February 9, 2022
Reply from SunnyTent
Hi Mel, thank you for your review. We are happy to hear that you are satisfied and we look forward to seeing a picture of the SunnyTent once it is installed. We wish you a good start to the swimming season!
Reply from SunnyTent
Hi Ellen, great that you are happy with the SunnyTent and our delivery. We wish you a good start of the swimming season!
After Storm broken rods sunny tent…
After Storm broken rods sunny tent delivers
Very quick useful spares👍👍👍
December 23, 2021
Reply from SunnyTent
Hi Bernhard, we are sorry to hear that the rods were broken after a storm. When a storm is coming, it is best to open the SunnyTent. We wish you lots of swimming fun!
Reply from SunnyTent
Hi Pascal, we are happy that you are satisfied with the SunnyTent. We wish you lots of swimming fun!
i was very happy to get the tent
i was very happy to get the tent and had to bring it through England since i am in Egypt, but was disappointed when the cane's broke and i had to order new support canes plz make a dealer in Egypt
December 23, 2021
Reply from SunnyTent
Hi Ahmed, amazing that there is a SunnyTent in Egypt! We will consider a dealer in Egypt. We are sorry to hear that the canes broke, you can always contact our customer service in this case. Nevertheless, we would like to wish you lots of swimming fun!
Very helpful
Very helpful..I can't open/use until February march so I can't rate the sunnytent..
December 16, 2021
Reply from SunnyTent
Hi Caroline, we understand you can't rate the SunnyTent yet. We wish you and your family lots of fun swimming once the SunnyTent is set!
Very customer focused.
December 16, 2021
Reply from SunnyTent
Hi Frank, thank you for your review. Enjoy your swim under the SunnyTent!
Reply from SunnyTent
Hi Mario, we are happy to hear that you're satisfied with the SunnyTent. We wish you lots of swimming fun!
Fast delivery even in this tough times
Fast delivery even in this tough times. I will try it in summer.
December 16, 2021
Reply from SunnyTent
Hi Pavol, glad you got the SunnyTent in time! We hope you will love the SunnyTent and can't wait to hear back from you once it's installed!
Extremely well made product
Extremely well made product, and a fast prompt delivery.
December 16, 2021
Reply from SunnyTent
Hi Chris, we are excited to hear that you are so happy with the SunnyTent. We wish you lots of swimming fun!
Five-star worthy
Great quality and the tent really looks sturdy and amazing! It was not too difficult to set up. Great purchase, five stars!
October 11, 2021
Reply from SunnyTent
Hi Madelon, we are pleased that you are so happy with your SunnyTent and its quality. We wish you and your family lots of swimming fun!
Thank you sooo much for your idea of…
Thank you sooo much for your idea of this tent. It is my third pool and this tent changed everything. It is the best I could do for my pool. So easy to open, so clean the water, ...
I upgraded the poles (with 18mm steal poles), because I use the tent for a 6.1m diameter pool (intex 6.1x1.32). I had to mount the tent about 0.6m above ground so that the tent fits the diameter of the big pool. But it works and its perfect against rain, leaves, dirt, ...
The plastic sheet is very strong, so I think that will last for a few years.
Thank you ones again for that perfect idea, to make a tent for a pool.
October 5, 2021
Reply from SunnyTent
Hi Sven, how amazing to read your review! We are happy that you are pleased with the SunnyTent and the quality. We wish you lots of swimming fun!
FED EX CHARGED US FOR IMPORT. DO NOT TRUST.
Brought the tent for out 15 foot pool and was impressed at first despite some of the poles being damaged. We gave subsequently been receiving letters from a collections agency regarding payment of import charges that Sunny Tents should have covered. No help from customer service what so ever and it's become a huge stress. I've seen them reply to some reviews claiming it was "an error they are trying to solve" DO NOT believe it as its completely different to what they told us. SHOCKING, DO NOT TRUST THIS COMPANY.
September 27, 2021
Unprompted review
Reply from SunnyTent
Hello William, we are so sorry to hear this! We understand this is a stressful situation and we try to help everyone who has this issue. Please send photos of the letters you received to customerservice@sunnytent.com including your name and invoice number. We will help you as soon as possible! Nevertheless, we wish you lots of swimming fun!
Amazing product.Super fast delivery…
Amazing product.Super fast delivery from the Netherlands . Expands the time its comfortable to swim by keeping the chill off the water and keeping the air warm around the pool .
U tube video instructions a bit of a pain as we had to keep rewinding ... totally fed up of hearing the song "Sunny" !! But that's the only niggle 😁
September 20, 2021
Reply from SunnyTent
Hi Athleen, great to hear that you are so happy and satisfied with the SunnyTent! The youtube videos are a bit older, but we are working on new instruction videos. We always love to hear your improvements, so don't hesitate to send us an email. We wish you lots of swimming fun!
Sunnytent/FedEx/Control Account
Same theme as others. Great tent, heats and protects water really well. But we too have been landed with a £100 bill from FedEx for Import Fees. Sunnytent say its an error on FedEx part and it will be sorted. It hasnt. Control Account chasing me for the money and Sunnytent telling me not to pay it. This needs addressing immediately Sunnytent - you need to reimburse out of pocket customers who chose to sette the invoice and seek to obtain the refund yourself from FedEx. Customers are not at fault here.
September 15, 2021
Unprompted review
Reply from SunnyTent
Hi! We are truly sorry to hear that you also have this issue with FedEx. Unfortunately, it takes a while for it to be sorted out. Please send us an email at customerservice@sunnytent.com with your name, invoice number and a photo of the letters you received and we will help you further. Nevertheless, great to hear that you are happy with the SunnyTent. We wish you lots of swimming fun!
Extremely upset as I keep getting…
Extremely upset as I keep getting letters from Control Account for TNT/FEDEX for duty and vat fees, I have received another letter today saying if I dont pay within 14 days they will proceed with litigation and CCJ
...Sunnytent you need to sort this now.You say you have paid the fees but after phoning The Control Account they say you have not.This has been a terrible experience and very stressful....But I have to say I am very happy with the sunnytent
September 9, 2021
Unprompted review
Reply from SunnyTent
Hi Elizabeth, we are very sorry to hear about this issue with FedEX. We are still dealing with this issue, but since a few days FedEX has taken action. We did not pay the fees, because there was a systemetical error with FedEX. They should have send the fee to us and will, however this takes some time. If you want further explanation, do not hestitate to contact our customer service! We wish you lots of fun swimming!
Great Product, Let down by TNT / FedEX
Product is fantastic and it came very quickly, but i'm another that has been hit with a letter from fedex for the import fees and now (seeing as i was told to ignore it by Cleona @ sunnytent) it's now with debt collectors.
To their credit, Sunnytent are attempting to deal with this... i just hope the resolution is quick to arrive!
September 8, 2021
Unprompted review
Reply from SunnyTent
Hi Dan, super to hear that you are happy with the SunnyTent. Unfortunate, that you have troubles with this import issue! We're still tackling it and FedEX is taking action. Hopefully, everything will be resolved quickly. We wish you lots of fun swimming!
Great service
Great service, quick to reply to questions and delivery within set times.
However, wear gloves when handling the poles for the tent. 100's of microsplinters 😵
August 25, 2021
Reply from SunnyTent
Hi Natalie, great to hear that you are satisfied with our service. Ah no, we are sorry for the splinters. Nonetheless, we wish you lots of swimming fun!
Good product but overpriced
August 23, 2021
Reply from SunnyTent
Hi Owen, we are glad to hear that you are happy with the SunnyTent. We wish you lots of fun swimming!
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