Sunshinediamonds Reviews 369

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 333 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the stunning designs and incredible sparkle of the diamonds. Many people are also very happy with the delivery service, noting that items often arrive on time or even earlier than expected, beautifully packaged in illuminated boxes. The customer service is frequently described as excellent, with consumers appreciating the prompt communication and supportive approach. However, some customers also noted issues with product authenticity, with a few reporting concerns about items not meeting expected authenticity standards or encountering difficulties during authentication processes. There were also occasional concerns about faulty clasps, incorrect sizing, and delays in receiving valuation certificates or repairs.

What people talk about most

Product

People report positive experiences with product quality. Many customers praise the stunning appearance and... See more

Quality

Users describe positive interactions with quality, frequently praising the stunning appearance, sparkle, and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Service

Reviewers highlight positive aspects of service, consistently praising the amazing and exceptional service... See more

Customer service

Customers consistently report delightful experiences with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a pair of hoop lab grown diamond earrings. They are truly stunning and sparkle so brightly and I can complement the quality and high standard of the manufacture enough. The order was pr... See more

Rated 5 out of 5 stars

This is our third purchase from Sunshine Diamonds. We recently bought two bracelets and have just added a pair of diamond earrings. The design is stunning, the sparkle is incredible, and the go... See more

Company replied

Rated 5 out of 5 stars

I ordered to rings with sunshine diamonds and cannot fault anything about them the rings look fabulous the packaging is amazing the little light in the lid of the boxes is a great touch. They also arr... See more

Rated 5 out of 5 stars

Absolutely fantastic company! You will not find better value or better quality anywhere else for the crazy prices they sell at. Make sure you understand that delivery may take 2 to 3 weeks, but it's w... See more

Company replied


Company details

  1. Jewellery Manufacturer

Written by the company

Sunshine Diamonds Luxury You Deserve, Trust Delivered At Sunshine Diamonds, we offer an exquisite selection of fine jewellery, specializing in natural and lab-grown diamonds. Our collections feature beautifully crafted rings, bracelets, necklaces, earrings, and more, designed to suit every style and occasion. As a trusted online jewellery retailer, we are committed to providing exceptional quality, ethical sourcing, and competitive pricing, ensuring that every piece reflects luxury and value. Whether you're looking for a timeless engagement ring, a meaningful gift, or an everyday statement piece, we bring brilliance and craftsmanship to every design. Why Shop with Us? ✔️ Specialists in diamond jewelry ✔️ Fine jewellery for every occasion ✔️ Ethically sourced materials & expert craftsmanship ✔️ Hassle-free returns & secure transactions ✔️ Fast & reliable delivery Discover the perfect piece at www.sunshinediamonds.com – where elegance meets excellence.


Contact info

4.8

Excellent

TrustScore 5 out of 5

369 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 16% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fast delivery and beautiful jewellery.

January 10, 2026
Unprompted review
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Reply from Sunshinediamonds

Hi Keely,

Thank you for your lovely review. We’re delighted your jewellery arrived quickly and beautifully — exactly how it should be.

We appreciate your support of Sunshine Diamonds.

Best wishes,
Mr LR
Customer Support Manager
Sunshine Diamonds

Rated 5 out of 5 stars

This is our third purchase from…

This is our third purchase from Sunshine Diamonds. We recently bought two bracelets and have just added a pair of diamond earrings.

The design is stunning, the sparkle is incredible, and the gold quality is excellent. Everything arrived a full week earlier than expected!

We’re also very happy with the customer service.

Next on the list: a diamond necklace ☺️

January 22, 2026
Unprompted review
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Reply from Sunshinediamonds

Hi Marialaura, thank you so much for being such a loyal customer – three purchases already, we might need to start a VIP card for you soon 😉

We’re so happy to hear you loved the bracelets and earrings, and even happier that they arrived earlier than expected!

And yes… a diamond necklace sounds like the perfect next step (especially with Valentine’s already here 👀). Just saying, the sale is on and Code: PROMISE20 is waiting for you 💎

Warm regards,
Mr LR
Customer Support
Sunshine Diamonds

Rated 4 out of 5 stars

Sunshine diamonds is a lovely small business with good customer service.

Sunshine diamonds is a lovely small business which provided lovely packaging and a safe delivery service. I must say when I bought the pendant, I didn't read the description properly and the pendant was on a chain which I thought it would come with, the picture was slightly misleading but the pendant was beautiful none the less. It also took 6 weeks for the package to arrive which should be notified before purchase given that is a long time to wait. Thank you for the services.

January 17, 2026
Unprompted review
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Reply from Sunshinediamonds

Hi Elilta, thank you for taking the time to share such detailed feedback – we really appreciate it.

We’re very happy to hear you loved the pendant, the packaging and the safe delivery, and we’re sorry for any confusion caused by the product image regarding the chain. Your point is completely valid and we’ll make sure our listings are even clearer going forward.

Regarding the delivery time, we’d also like to sincerely apologise for the wait. As your piece was custom made, it went through multiple quality checks and was unfortunately rejected twice by our QC team, as it did not meet our finishing standards. While this caused a delay, we wanted to ensure you received a piece that was perfect rather than something rushed.

Thank you again for your patience and for supporting a small business – your feedback genuinely helps us improve.

Warm regards,
Mr LR
Customer Support
Sunshine Diamonds

Rated 5 out of 5 stars

Outdoor garden star projector

Fantastic product laser spreads a pattern over a large area turning the trees in my garden into a mesmerising light show. Fast postage quality product comes with a remote

December 25, 2025
Unprompted review
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Reply from Sunshinediamonds

Thank you for your review! 😊 It looks like this feedback may be for a different company or product—perhaps Sunshine Loans or an outdoor projector.
We specialise in diamond jewellery, not garden lights… although that light show does sound impressive! 😄
If the loan work is done, maybe it’s time to celebrate with something that lasts even longer — a diamond necklace or pendant 💎😄😄
We’d be delighted to serve you. Thanks again, and we hope to welcome you soon!

Rated 5 out of 5 stars

Amazing Diamond Store - Highly Recommend!

I am so happy to have found Sunshine Diamonds. I love the website, and the massive range of products. The staff are so helpful about any questions you might have, which is great. The pricing is incredible and very competitive. I was kept up to date about delivery, and my order arrived right on time. And they are GORGEOUS! I bought one set of earrings, and they are just beautiful and beautifully packaged. (I straight away ordered another pair for my other ear piercing!). Highly recommend!

January 14, 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you so much, Emma, for such a wonderful review.
We’re really pleased to hear you loved both the earrings and the experience — especially the packaging and speedy delivery. Ordering a second pair straight away tells us everything we need to know 😄
Enjoy your diamonds, and we look forward to helping with the next sparkle.

— Mr LR | Sunshine Diamonds

Rated 5 out of 5 stars

Professional and excellent value

I was absolutely impressed and delighted with Sunshineduamonds. They were very professional, great communication and a pleasure to deal with from start to finish. My wife loves the ring I bought her for her birthday. She can’t stop admiring it. Sunshinediamonds offer excellent value for money. I found them to be very reliable and would buy from them again without hesitation. Highly recommended.

January 15, 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you for your kind words. It’s great to hear your wife is still admiring her ring — that’s exactly what jewellery should do.
We work hard to offer excellent value without compromising quality, so your feedback means a lot.

— Mr LR | Sunshine Diamonds

Rated 5 out of 5 stars

I am thrilled with my lab created…

I am thrilled with my lab created diamond ring. The diamonds are of excellent quality and the ring is very well made.
Sunshine- diamonds kept me in the loop with details on delivery and authenticity process by ebay.

December 13, 2025
Unprompted review
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Reply from Sunshinediamonds

Thank you, Adrienne. We’re delighted you’re happy with your lab-grown diamond ring and the quality of craftsmanship.
Keeping our customers informed at every stage is very important to us — glad it showed. Enjoy wearing your ring in good health.

— Mr LR | Sunshine Diamonds

Rated 5 out of 5 stars

Absolutely fantastic customer service

Absolutely fantastic customer service. The ring is beautiful, good price, Fast delivery. Would definitely shop here again, 5*** all round x

January 16, 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you, Jodi! Beautiful ring, fair pricing, and fast delivery — that’s the Sunshine Diamonds promise 😊
We really appreciate the 5-star support.

— Mr LR | Sunshine Diamonds

Rated 5 out of 5 stars

Fantastic

Delivery was faster than expected. The ring is beautiful, and good quality. We are both highly delighted with the service from start to finish and would recommed to family and friends.
Veronica

January 16, 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you, Veronica. We’re pleased the ring arrived sooner than expected — surprises like that are always welcome 😄
We truly appreciate your recommendation to friends and family.

— Mr LR | Sunshine Diamonds

Rated 5 out of 5 stars

Excellent value and speed

A truly stunning ring at such a good price. Service was amazing and delivered 11 days ahead of the original target date. Couldnt be happier. Thank you

January 3, 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you, George. Delivering early is one of our favourite things to do — especially when it brings a smile.
Enjoy your stunning ring, and thank you for trusting Sunshine Diamonds.

— Mr LR | Sunshine Diamonds

Rated 5 out of 5 stars

This company i have ever worked with…

This company was so helpful and was great at getting back to me with answers to my inquiries.my repear was back to me within 2 weeks. I would recommend Sunshine diamonds to all my friends and family .

January 15, 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you, Edgar. We’re glad we could resolve your repair quickly and keep communication clear throughout.
Recommendations to friends and family mean a great deal to us.

— Mr LR | Sunshine Diamonds

Rated 5 out of 5 stars

Gorgeous ring

Communication was amazing, arrived before anticipated which was a bonus. Ring is beautiful, just as pictured. Fabulous company x

January 14, 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you, Jordan. We’re delighted the ring arrived early and matched your expectations exactly.
It’s been a pleasure assisting you.

— Mr LR | Sunshine Diamonds

Rated 1 out of 5 stars

Liars and Possible Scam

Do not use this firm. We purchased a diamond bracelet. When we received the item, it was the wrong size. When we finally obtained the correct size bracelet, they promised to send me the correct valuation and authenticity documents. They have lied on a number of occasions stating they have sent the documents, but they have never been sent. I’m now having the bracket checked out by an independent jeweller because they acting suspicious. If I find out this is not genuine, I will be getting the police involved. THEY ARE NOTHING BUT SHOCKING.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Good reliability

I was impressed with this company because it kept me updated at all times telling me exactly what was happening and when, also very pleased with my purchase.

January 8, 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you, Christine. Clear updates and honest timelines are something we take seriously.
We’re pleased you’re happy with your purchase.

— Mr LR | Sunshine Diamonds

Rated 5 out of 5 stars

Communication was fantastic

Communication was fantastic, kept fully informed at all stages. My ring is exactly as I pictured and I am so pleased. Will definitely be buying again

January 12, 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you, Christine. Communication is just as important as the jewellery itself — glad we delivered on both.
We look forward to welcoming you back again.

— Mr LR | Sunshine Diamonds

Rated 5 out of 5 stars

What more can be said sunshine diamonds…

What more can be said sunshine diamonds is a truly amazing store with every option available

January 12, 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you, Mr Gracey. Sometimes fewer words say it all — and we truly appreciate your support.

— Mr LR | Sunshine Diamonds

Rated 5 out of 5 stars

An absolutely stunning piece of…

An absolutely stunning piece of jewellery that makes a subtle statement with style and beauty.

January 6, 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you, Jo. We love jewellery that makes a subtle statement — timeless and elegant.
We’re pleased you enjoyed your piece.

— Mr LR | Sunshine Diamonds

Rated 5 out of 5 stars

Excellent lab diamond rings the choice…

Excellent lab diamond rings the choice is fantastic I choose a beautiful dress ring they cannot be beaten on value for money I'm already looking for another ring. Excellent communication and customer service I highly recommend buying from from this company

January 12, 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you, Tracey. Value, quality, and choice are exactly what we aim to deliver.
We’ll be ready when you pick your next ring 😉

— Mr LR | Sunshine Diamonds

Rated 5 out of 5 stars

I am very happy with my ring it’s…

I am very happy with my ring it’s beautiful, the whole experience was brilliant I didn’t have to wait a long time for delivery. Will definitely order again

January 12, 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you, Helen. We’re glad the entire experience was smooth from start to finish.
Enjoy your beautiful ring, and we hope to assist you again soon.

— Mr LR | Sunshine Diamonds

Rated 1 out of 5 stars

Scam? Unidentified metal

Scam?

I bought an engagement ring from here. initially everything seemed fine, it took around a month to come but on arrival I realised that the ring was not genuine 9ct gold, I took a straight to my local jeweller who checked it and realised there was not even hallmark, the item was costume jewellery!
I checked my bank statement and they had set up a direct debit to come out of my bank the following month too for the same amount that I had paid!!

I asked to return the ring obviously as this was not what I paid £300 for, they said that was absolutely fine, I paid for shipping back to the company and then the ring was sent back to me and Hallmark stamped? I wasn’t sure if they had to change that or not so I took it back to the jewel again who explained to me that it was still the same ring they had just stamped it, at this point the ‘gold’ coating was coming off anyway.
After contacting the company again, I received WhatsApp messages that were completely spelt wrong, the grammar was completely incorrect and didn’t seem professional in the slightest.

Luckily, I was refunded for the item - but on further inspection I noticed they have several stores all trading under different names but all to the same address, I’m assuming they are dropped shipping cheap items from abroad? This could explain the delay in delivery!

December 17, 2025
Unprompted review

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