Sunshinediamonds Reviews 369

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 333 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the stunning designs and incredible sparkle of the diamonds. Many people are also very happy with the delivery service, noting that items often arrive on time or even earlier than expected, beautifully packaged in illuminated boxes. The customer service is frequently described as excellent, with consumers appreciating the prompt communication and supportive approach. However, some customers also noted issues with product authenticity, with a few reporting concerns about items not meeting expected authenticity standards or encountering difficulties during authentication processes. There were also occasional concerns about faulty clasps, incorrect sizing, and delays in receiving valuation certificates or repairs.

What people talk about most

Product

People report positive experiences with product quality. Many customers praise the stunning appearance and... See more

Quality

Users describe positive interactions with quality, frequently praising the stunning appearance, sparkle, and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Service

Reviewers highlight positive aspects of service, consistently praising the amazing and exceptional service... See more

Customer service

Customers consistently report delightful experiences with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a pair of hoop lab grown diamond earrings. They are truly stunning and sparkle so brightly and I can complement the quality and high standard of the manufacture enough. The order was pr... See more

Rated 5 out of 5 stars

This is our third purchase from Sunshine Diamonds. We recently bought two bracelets and have just added a pair of diamond earrings. The design is stunning, the sparkle is incredible, and the go... See more

Company replied

Rated 5 out of 5 stars

I ordered to rings with sunshine diamonds and cannot fault anything about them the rings look fabulous the packaging is amazing the little light in the lid of the boxes is a great touch. They also arr... See more

Rated 5 out of 5 stars

Absolutely fantastic company! You will not find better value or better quality anywhere else for the crazy prices they sell at. Make sure you understand that delivery may take 2 to 3 weeks, but it's w... See more

Company replied


Company details

  1. Jewellery Manufacturer

Written by the company

Sunshine Diamonds Luxury You Deserve, Trust Delivered At Sunshine Diamonds, we offer an exquisite selection of fine jewellery, specializing in natural and lab-grown diamonds. Our collections feature beautifully crafted rings, bracelets, necklaces, earrings, and more, designed to suit every style and occasion. As a trusted online jewellery retailer, we are committed to providing exceptional quality, ethical sourcing, and competitive pricing, ensuring that every piece reflects luxury and value. Whether you're looking for a timeless engagement ring, a meaningful gift, or an everyday statement piece, we bring brilliance and craftsmanship to every design. Why Shop with Us? ✔️ Specialists in diamond jewelry ✔️ Fine jewellery for every occasion ✔️ Ethically sourced materials & expert craftsmanship ✔️ Hassle-free returns & secure transactions ✔️ Fast & reliable delivery Discover the perfect piece at www.sunshinediamonds.com – where elegance meets excellence.


Contact info

4.8

Excellent

TrustScore 5 out of 5

369 reviews

5-star
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1-star

Replied to 16% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Just received our latest purchase

Just received our latest purchase, ring and earrings, they look absolutely stunning

January 10, 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you for coming back to us. We’re delighted you’re enjoying both the ring and earrings — loyalty like this means everything.

— Mr LR | Sunshine Diamonds

Rated 5 out of 5 stars

Beautiful ring

Beautiful ring and excellent quality! Very happy with my purchase.

January 9, 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you Xhulio, we really appreciate your kind words. We’re glad you’re happy with the quality — every piece is crafted in-house by our Hatton Garden team using certified diamonds and hallmarked gold. Enjoy wearing it.
– Mr LR

Rated 5 out of 5 stars

Ring came today it is beautiful such…

Ring came today it is beautiful such quality and a great service thank you so much

January 7, 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you Peter, great to hear the ring arrived safely and that you’re happy with both the quality and service. Always lovely feedback to receive.
– Mr LR

Rated 5 out of 5 stars

Great jewellery

Great jewellery! Great service
!

January 1, 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you Sheridan! Short and sweet — just like good jewellery 😉 We really appreciate your support.
– Mr LR

Rated 5 out of 5 stars

Diamond Tennis Bracelet

The bracelet is beautiful, exactly as described.
Website provided plenty of choice, prompt delivery, came in a lovely light up gift box with certificate of authenticity.
Would definitely shop her again and thoroughly recommend.

January 1, 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you Amanda for such a lovely review. We’re pleased the bracelet matched your expectations and that everything arrived promptly. As an independent Hatton Garden manufacturer and NAJ member, attention to detail is very important to us.
– Mr LR

Rated 5 out of 5 stars

It was quick and easy to order and the…

It was quick and easy to order and the product was everything I'd hoped it would be.

December 7, 2025
Unprompted review
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Reply from Sunshinediamonds

Thank you Peter, glad the process was smooth and that the piece was exactly what you hoped for. Enjoy wearing it.
– Mr LR

Rated 5 out of 5 stars

Outstanding service

I contacted this company very last minute.
From the moment I contacted them, the level of service I received was absolutely outstanding.
Constant updates and my purchase delivered to my door within 24hrs.
Their knowledge and expertise certainly shines through! ( no pun intended )
I very highly recommend Sunshine Diamonds and would not hesitate to use them again.
High quality products at great prices with outstanding customer service. Well done to all your staff members and thank you from a very satisfied customer 👌😊

December 23, 2025
Unprompted review
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Reply from Sunshinediamonds

Thank you Gavin — that really means a lot to the whole team. We’re glad we could help at short notice and get everything to you on time. Knowledge, service and quality are what we stand for here in Hatton Garden.
– Mr LR

Rated 5 out of 5 stars

Beautiful Ring From Sunshine Diamonds

I wanted to leave a review for Sunshine Diamonds about the ring my husband bought for me. He purchased a beautiful 2ct diamond ring as a replacement for my original engagement ring that had broken, and I couldn’t be happier. The price was very reasonable—he truly got a great deal—and it’s honestly one of the loveliest rings he’s ever bought me. It made my Christmas even more special.
The diamond is incredibly sparkly and absolutely stunning. It was also authenticated by eBay before being sent to me, and it passed all their checks, which gave us great peace of mind. The ring was delivered safely to our home, and since then I’ve been wearing it every day.
It’s the most beautiful thing on my hand, and I’m completely in love with it. I couldn’t be happier, and I truly recommend this shop to anyone looking for well-made, beautiful jewellery .

December 20, 2025
Unprompted review
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Reply from Sunshinediamonds

Thank you for such a thoughtful review. We’re delighted the ring brought so much happiness and peace of mind, especially with the eBay authentication. Every piece is made in-house using certified diamonds and hallmarked gold through the London Assay Office, so it’s wonderful to hear it’s being worn and loved every day.
– Mr LR

Rated 5 out of 5 stars

Gorgeous Earrings

I ordered some earrings from Sunshine Diamonds at the beginning of Dec and had to contact customer service regarding delivery and the communication was brilliant, once my earrings arrived I was totally blown away at just how stunning they were 😍 absolutely gorgeous and well worth the wait, I'll definitely be buying more from Sunshine Diamonds, thank you so much 😊

December 22, 2025
Unprompted review
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Reply from Sunshinediamonds

Thank you Gillian! We’re so pleased the earrings were worth the wait — reactions like this make the hard work worthwhile 😄 We look forward to welcoming you back again.
– Mr LR

Rated 5 out of 5 stars

Great customer service ,love my order…

Great customer service ,love my order its perfect worth every penny, paid on 5 October and received it on 7 October will be buying again, would 💯recommend sunshine diamonds 💎

October 5, 2025
Unprompted review
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Reply from Sunshinediamonds

Thank you Sammy, we really appreciate the recommendation. Fast delivery, clear communication and quality jewellery are always our aim.
– Mr LR

Rated 5 out of 5 stars

Beautifully presented

Great communication, item true to picture, well presented in a stunning box

December 25, 2025
Unprompted review
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Reply from Sunshinediamonds

Thank you Sharron. We’re glad everything matched the pictures and that you loved the presentation — we do enjoy a good box almost as much as the jewellery!
– Mr LR

Rated 5 out of 5 stars

Absolutely stunning!

Absolutely stunning!
I was very nervous about spending so much money online especially as it was made the order so there were no pictures to show the ring on a finger. I asked a lot of questions on WhatsApp and was made to feel valued and supported. The finished ring was stunning, perfect in every way. I can't thank them enough for the hand holding during the process and the beautiful outcome. I will be ordering all my jewelry from them in the future.

December 12, 2025
Unprompted review
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Reply from Sunshinediamonds

Thank you Helen for trusting us with such an important purchase. We know ordering bespoke jewellery online can feel daunting, so we’re very pleased you felt supported throughout. Always here if you need us again.
– Mr LR

Rated 5 out of 5 stars

thank you so much I absolutely love my…

thank you so much I absolutely love my pendant, the prices are amazing aswell definitely wont find cheaper. Would recommend to anyone.

December 30, 2025
Unprompted review
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Reply from Sunshinediamonds

Thank you Jade, delighted to hear you love your pendant and found great value too. Enjoy wearing it and thank you for recommending us.
– Mr LR

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, and absolutely love my diamond earrings and my diamond pendant, and was in a lovely box
Will definitely buy from them again
Will absolutely recommend to my family and friends

December 24, 2025
Unprompted review
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Reply from Sunshinediamonds

Thank you Liz! Earrings and a pendant — excellent choices 😊 We really appreciate the recommendation to family and friends.
– Mr LR

Rated 5 out of 5 stars

Excellent all round, couldnt be happier! 100% reccomend

Excellent customer service stayed in touch and kept me updated all through the process and delivery always got back to me promptly when i messaged them. Brought a 2ct diamond ring and could not be happier with the product. Would 100% reccomend sunshine diamonds to everyone without a doubt. Excellent company with no problems whatsoever will deffonitly be coming back to buy more products soon. Will deffo be my go to site from now on. So a big thankyou to everyone involved with my product and in customer services keep up the great work.

December 3, 2025
Unprompted review
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Reply from Sunshinediamonds

Thank you Ryan for such detailed feedback. Staying in touch and delivering exactly what’s promised is something we take seriously as an independent Hatton Garden jeweller. We look forward to helping you again.
– Mr LR

Rated 5 out of 5 stars

Fantastic product so beautiful

Fantastic product so beautiful, Packaging again is beautiful with a lovely light. I absolutely cannot fault the customer service they have been incredible especially when there was a mix up (my own fault) however they rectified it immediately. Would 100% use you guys again and will recommend to anyone looking to buy jewellery

December 15, 2025
Unprompted review
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Reply from Sunshinediamonds

Thank you Samantha. We’re glad everything was resolved quickly — these things happen, and we’re always happy to fix them. Appreciate the recommendation.
– Mr LR

Rated 5 out of 5 stars

I give 1001 % to this company and a picture of my daughters face will stay with me x for ever

When i recieved my parcel i waa 1001 per cent happy with the presantation of my chain it was amazing how it lite up and wgen i gave it to my daughter i will never again see the smile the tears of how much in love she had for her gift from me

December 25, 2025
Unprompted review
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Reply from Sunshinediamonds

Thank you so much — this one genuinely made us smile. Knowing we helped create such a special moment is exactly why we do what we do.
– Mr LR

Rated 5 out of 5 stars

Easy ordering process and love my…

Easy ordering process and love my necklace. My delivery date was slightly delayed but I think that was due to the high order volume before Christmas.

November 24, 2025
Unprompted review
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Reply from Sunshinediamonds

Thank you Emily, and thank you for your understanding during the busy Christmas period. We’re glad you love your necklace.
– Mr LR

Rated 5 out of 5 stars

Surprise Eternity Ring

I bought a ring for my wife as a surprise for Christmas. EBay said that it may arrive after Christmas so I contacted Sunshine Diamonds and they reassured me that it would arrive before. It did indeed and it arrived over a week before Christmas :)
It arrived in a nice presentation box and my wife absolutely loved it!
She has since been looking for another ring to buy from them after my recommendation. Prices and quality are excellent, highly recommended.

November 24, 2025
Unprompted review
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Reply from Sunshinediamonds

Thank you! We’re very pleased we could reassure you and deliver well ahead of time — Christmas surprises should stay surprises 😊
– Mr LR

Rated 5 out of 5 stars

It is first time I used Sunshine…

It is first time I used Sunshine Diamonds to buy a full pave ring and the quality of the ring honestly exceeded my expectations.
The clarity and shine of the diamonds is amazing and the detail of the ring outside of inside is outstanding .
As I have many thin full pave rings I found most of those rings are leaving marks on the skin with every day use while the one I bought from Sunshine Diamonds doesn’t leave any marks on the skin because it’s perfectly rounded around the edges .

December 4, 2025
Unprompted review
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Reply from Sunshinediamonds

Thank you Daniela for such detailed feedback. Comfort and finishing are things we pay close attention to during in-house production, so it’s great to hear you noticed the difference.
– Mr LR

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