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Rated 3 out of 5 stars

Delivered on time and driver was helpful although skip was a bit worse for wear - Door damaged (not that we needed it). I let them know as soon as it was filled and was told 5 working days to collect... See more

Company replied

Rated 5 out of 5 stars

Given how difficult companies seem to make things nowadays, I’m so happy with my experience with Sunskips. From the moment I called (sometimes this in itself can be quite a challenge!), only yest... See more

Company replied

Rated 5 out of 5 stars

Sunskips were just brilliant. We booked late one evening and it arrived before 8am the following morning. Due to illness we were unable to utilise the skip and so they allowed us to keep it extra d... See more

Company replied

Rated 4 out of 5 stars

Friendly, helpful service on time no fuss. One slight issue. 7 day hire is not 7 days use. It includes delivery and collection days, which means 6 days use not 7. In my opinion that should be made c... See more

Company replied

Company details

  1. Waste Management Service
  2. Garbage Collection Service
  3. Recycling Center

Written by the company

Skip hire and waste disposal in Suffolk, Cambridgeshire, Norfolk, Hertfordshire and parts of Essex, Kent and Greater London.


Contact info

4.1

Great

TrustScore 4 out of 5

101 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great

Have used sun skips before very helpful thourghly recommend them

November 20, 2023
Unprompted review
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Reply from SunSkips

We're really pleased to hear that, Karen. Thanks so much for the review!

Rated 5 out of 5 stars

Easy to deal with

November 20, 2023
Unprompted review
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Reply from SunSkips

Making the skip hire process as easy as possible is what we're always working to improve. It's great to hear that was your experience, Jody!

Rated 5 out of 5 stars

Fantastic service

Fantastic service. The booking provided over the phone was exceptionally efficient and helpful. Both the delivery and the collection of our skip were also carried out by efficient and cheerful drivers. Would highly recommend this company.

November 20, 2023
Unprompted review
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Reply from SunSkips

We really appreciate your glowing review, J! We hope you'll use SunSkips again for your future skip hire.

Rated 5 out of 5 stars

Quick easy service

Quick easy service - no hassle :)

November 20, 2023
Unprompted review
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Reply from SunSkips

That's exactly what we aim to deliver, Malcolm. We're glad to hear you're happy with the service.

Rated 5 out of 5 stars

Efficient Service

Really impressed with Sun Skips. Very helpful over the phone - explained everything and answered my questions. Delivered the skip as arranged and picked it up on time too. Both drivers were friendly and efficient. Definitely recommend. 😊

November 17, 2023
Unprompted review
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Reply from SunSkips

Thanks, Sue! We really appreciate you taking the time to leave us such a nice review!

Rated 5 out of 5 stars

I needed a skip quickly

I needed a skip quickly so set about searching online for quick delivery and good price. Sun Skips delivered on both counts. Delivery driver called before he arrived to let me know he was on his way, he was polite, helpful and efficient.

November 8, 2023
Unprompted review
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Reply from SunSkips

It's great to hear that SunSkips could deliver the quality of skip hire you were looking for. Lady B! Thanks for your review!

Rated 5 out of 5 stars

Really easy to book

Really easy to book, friendly service and all very efficient. Highly recommended.

November 10, 2023
Unprompted review
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Reply from SunSkips

It's really important to us that our customers find it easy to book a skip with us and we're very proud of our friendly team. Thanks for sharing your feedback, Karen!

Rated 5 out of 5 stars

I have used sunskips 5 times in 4 weeks…

I have used sunskips 5 times in 4 weeks and they are the fastest, easiest and professional place to you and extremely competitive prices, customer service is excellent and always friendly contactable service would use them always and highly recommend 😀

November 14, 2023
Unprompted review
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Reply from SunSkips

Thanks so much for the glowing review! We're so pleased to hear you're happy with SunSkips' customer service. It's a really important part of what we do.

Rated 5 out of 5 stars

Great service

Great service, really helpful people on the phone.

November 15, 2023
Unprompted review
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Reply from SunSkips

We're very proud of our customer service team and it's great to hear you had a positive experience. Just give us a call if we can help with your future skip hire!

Rated 5 out of 5 stars

Friendly & efficient

Friendly, efficient service. Reliably delivered and collected when they said they would.

November 7, 2023
Unprompted review
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Reply from SunSkips

Great to hear you're happy with the service, Zos! Reliability is important to us at SunSkips.

Rated 3 out of 5 stars

Better communication

The collection service needs more organisation as I was Monday collection but then told that I wasn't down for pick up Monday. Then arranged for Wednesday pm collection and was collected Wednesday am
I would use again, but there needs to be better communication

November 1, 2023
Unprompted review
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Reply from SunSkips

Thank you for your feedback, Grainne. We’re sorry to hear you weren’t 100% satisfied with your skip hire. SunSkips prides itself on how it communicates with customers, so we especially regret any disappointment in that regard. We reviewed our logs and understand you were offered a slot on the 31st, but we weren’t able to provide an ETA at that time. Our advisor then suggested Wednesday, which was better as it allowed more time to fill the skip. That being said, your feedback is important and will inform our ongoing customer service training. We really hope you’ll try SunSkips again for your future waste management.

Rated 5 out of 5 stars

Delivered same day as ordered

Delivered same day as ordered. Picked up same day as requested. Driver excellent

October 19, 2023
Unprompted review
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Reply from SunSkips

Thanks for your review, Imre! Glad to hear you had a prompt service!

Rated 5 out of 5 stars

Prompt delivery and collection

Prompt delivery and collection. Driver was very helpful and considerate at placing the skip. It was collected early in the morning, in fact we didn't realise it had gone he was so quiet. An excellent service and well recommended.

October 30, 2023
Unprompted review
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Reply from SunSkips

Great to hear you had a smooth skip hire experience with SunSkips, Brian. Thanks for sharing your feedback!

Rated 5 out of 5 stars

Storm Clean up

After storm Babet Flooded our premises on the Friday contacted Sunskips on the Monday and they delivered a skip the same day, we filled that and they exchanged Tuesday without any issues. Would recommend

October 23, 2023
Unprompted review
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Reply from SunSkips

Sorry to hear about the storm damage, Nikki. But we're glad we could help you manage your waste efficiently. Thanks for the review.

Rated 5 out of 5 stars

Excellent service from sunskips.

Excellent service from sunskips.
Delivered and taken away with no drama, all in the stated time schedule.
Will definitely use again and recommended 👌
Many thanks.

October 19, 2023
Unprompted review
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Reply from SunSkips

That's fantastic to hear, Lee! No one wants drama with their skip hire! Thanks for your review and recommendation!

Rated 5 out of 5 stars

Professional Service from SunSkips Stowmarket

The website contained all the information I needed to make the booking and was clear as to what could not be included in the skip and for how long I could book it. The online booking and payment process is quick and easy to follow. The skip arrived on the day booked and was collected promptly after it had been filled to the brim with garden waste and I had notified SunSkips that it was ready for collection.

October 19, 2023
Unprompted review
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Reply from SunSkips

Glad to hear you found the website useful for your skip hire, CH! We really appreciate the feedback!

Rated 5 out of 5 stars

Good skip hire experience

Hiring a skip nowadays is expensive so it helps when things go well. Sunskips (Stowmarket) were excellent. Easy ordering. Next day delivery. Next day pick up when full. Very friendly and professional drivers.

October 19, 2023
Unprompted review
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Reply from SunSkips

Thanks for your feedback, George! We love to hear about our customers' positive skip hire experiences.

Rated 5 out of 5 stars

We have used Sunskips twice this year…

We have used Sunskips twice this year and the communication is good and they drop off the skip on the day you requested without any hitches.
The staff are friendly and helpful both in the office and those that deliver the skips.
The first time we ordered a skip in the summer the driver who collected it helped me to add a few more items to the skip, as I was unable to due to recovering from an operation, which was extremely kind of them.
You often get a few days longer to have the skip, which isn’t a problem and I have phoned them up just to make sure that they haven’t forgotten us. They like to give customers the opportunity to fill the skip as much as needed. You don’t need to be in when they collect the skip as long as they have access to where the skip is.
We are very impressed with their service and competitive price. We are looking to get our 3rd skip next year.

November 4, 2022
Unprompted review
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Reply from SunSkips

We're so glad you had a positive experience with SunSkips. You know where we are when you're ready for your third skip!

Rated 1 out of 5 stars

Late delivery of Skip

I booked a skip to be delivered in the morning of the 22/08. By 9.30 no sign of the skip. Contacted company who then said it will be with you between 10 and 11. At 11 I contacted the company again to ask why the skip hasn't been delivered. They told me there was an issue with the truck my skip was on and they will deliver within the hour. Ive had two gardeners here doing some garden clearing. They have had to stop working because they cant dispose of the clearings into the skip and the work has backed up. Not impressed with this company's time keeping.

August 22, 2022
Unprompted review
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Reply from SunSkips

We're sorry to hear your experience with SunSkips didn't meet your expectations. This isn't representative of the level of customer service we strive to deliver at SunSkips every day. We take all customer feedback seriously and use it to improve our service, so thank you for taking the time to post your review.

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