Only the best for my cat! She’s already fully grown so we plan to undertake the training that Is provided by Supakit. We have the collar and the harness in Emerald Green and she’s going to rock it (... See more
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Excellent! Took a plunge buying expensive collars but these are worth every penny. Both our little boys love them. Cosmo hated his last collar (alternate brand) and constantly took it off. Both our bo... See more
I'm still at a loss to understand what happened to the previous collar, but thanks to some excellent customer service (above and beyond quite frankly), we were able to address the issue of cat tha... See more
Company replied
Excellent again! Our cat has managed to wiggle paws out of other harnesses, but these feel so safe and secure and are beautifully made. They need a close fit but our cat used to initially walk oddly i... See more
Company replied
Company details
About Supakit®
Written by the company
Collars, cat harnesses and training for wild-at-heart-cats
Here at Supakit, we have a simple mission: providing dreamy cat collars, cat harnesses and training that cats love (and that really work) - so they enjoy their daily adventures in safety, comfort and style!
Every Supakit order provides two shelter cat meals at our partner sanctuary, Blind Cat Rescue, a lifetime care sanctuary for blind, FELV+ and FIV+ cats. Learn more...
"If you’ve got a wiggly floof who scowls when you even say ‘collar,’ this lightweight, barely-touches-the-fur pick is for you."
"We’ve discovered a harness that fits so well on our cats, Lumos & Noxie, that they can’t Houdini their way out of it...the Supakit Harness."
Contact info
124 City Road, EC1V 2NX, London, United Kingdom
- hello@supakit.co
- supakit.co
4.5
Excellent
221 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Reply from Supakit®
We're so glad your cats love our collars!! It means the world to us :)
Thanks for taking the time to leave us a review, we're very grateful.
Best Wishes,
The Supakit Team
Easy to navigate website
Easy to navigate website. Clear ordering experience. Fast despatch and delivery.
Exclusive products.
December 27, 2022
Reply from Supakit®
Hi,
Thank you so much for taking the time to review our service and products, we really appreciate it!
Best Wishes
The Supakit Team
I love your collars
I love your collars. Was having trouble finding a collar that my cat would wear. She would always chew them off. I tried fabric collars and pleather collars and your leather collars were the first ones she didn’t try and chew off. Not only that but they look good with her all white fur.just bought her the green one for Christmas this year. I also liked that it came only a few days after I ordered it.
December 20, 2022
Reply from Supakit®
Hi Ananda,
Thank you so much for your lovely review.
I'm so happy to hear that your cat is content with her new collar, I'm sure the green really does look gorgeous on her!
Best wishes,
The Supakit Team
Excellent quality and craftwork.
December 26, 2022
Reply from Supakit®
Hi Drahomir
Thank you so much for your review.
It's amazing to hear that you're happy with the quality of your new harness and leash.
Wishing you and your feline friend many happy adventures!
Best Wishes,
The Supakit Team
Excellent again
Excellent again! Our cat has managed to wiggle paws out of other harnesses, but these feel so safe and secure and are beautifully made. They need a close fit but our cat used to initially walk oddly in other harnesses but these fit and look beautiful. I contacted customer service for some advice on one of their leads and they went above and beyond to help me. Seamless customer service and brilliant product. Recommend!
December 22, 2022
Unprompted review
Reply from Supakit®
Hi Lauren,
Thank you so much for your kind words and lovely review, I'm happy to hear that you're delighted with your harness and lead - I'm so glad we were able to help you out.
Best wishes,
The Supakit Team
Good quality, not a good fit
The quality of the product is good, I like it.
The fit - neither me nor my cat liked it - the length of both neck and chest pieces are OK, but the wide chest piece appears to be short, so the harness is sitting right in the armpit area leaving no room for elbows to move freely. Also the plastic buckle is sitting right on the point of scapula - doesn't seems to be comfortable either. The fact that I can't exchange the product is disappointing (I can only send it back and reorder a new one, meaning that I have to pay for shipping/import taxes again)
December 17, 2022
Reply from Supakit®
Hi Наталья,
Thank you for your review regarding your Supakit harness.
We’re sorry to hear that you found this to be uncomfortable for your cat. If the overall harness size is a good fit, it shouldn't be causing your kitty any discomfort.
It is very normal for cats to take some time to settle in to the new sensations of their Supakit harness, but please don't worry - we’ve spent a long time developing the harness to ensure it is totally comfortable, distributing pressure evenly without restricting movement. With a little time and training, the issues you have been seeing should soon resolve and they'll be exploring happily in no time at all!
Did you receive a link to our 'Harness Training Guide'? There's a link to it on our home page but I'll get in touch and send you a link to it - some cats can take a little longer than others to adjust, but it's well worth persevering.
I'll also be in touch with some hints and tips on measuring and getting the fit right for your cat - so please do look out for this.
With regard to exchanges, we’d love to be able to offer all our customers around the world the option to exchange items, but as a small business we sadly aren't able to offer prepaid return shipping at this time. We hope that as we grow, one day we'll be able to absorb this cost for you.
Best wishes,
The Supakit Team
Received a leather harness today Monday…
Received a leather harness today Monday Dec 19th it wouldn’t fit a mouse total waste of money don’t ask me to return because I don’t have a car £90.00 Ibe had to decide to return it for a full refund incttje cost of return I didn’t want it to get mixed in the Christmas mail
December 19, 2022
Unprompted review
Reply from Supakit®
Thanks so much for your review. Our harnesses are very adjustable and come in 3 sizes, so there's sure to be one that is just right for your cat. If you'd like to try another size you can return your harness to us by post, just follow the instructions in the returns section of our website.
All the best
The Supakit Team
Best kitten collars
It’s hard to find good quality, strong collars for kittens that don’t irritate them. Supakit ones are the best! Both our kittens have them and after a few minutes don’t even notice them anymore.
December 17, 2022
Reply from Supakit®
Hi Charmayne,
Thank you for your lovely review, we appreciate the feedback and are glad that you love the collars.
If you have any issues or questions please feel free to reach out to us and we will be happy to help.
Kinds Regards,
Chloe
Reply from Supakit®
Hi Anita,
Thank you for your review, we do appreciate the feedback and are glad that you love your order.
If you have any further questions, please do not hesitate to contact us.
Kind Regards,
Chloe
too rough for cats hair
too rough for cats hair. It shaved my cat hair from her neck.Pity because it looks so nice.
September 10, 2022
Unprompted review
Reply from Supakit®
Hello Francoise,
That really doesn’t sound good and is quite unusual. I would suggest that you have your cats seen by a vet, as they could have a condition that needs treatment. The customer service team has reached out to you via email for more information and to see if there is anything we can do.
All the best
Kevin
Co-founder
Great product and service
I purchased a stunning harness for my cat and was absolutely delighted from start to finish. The ordering process was easy, with clear instructions about how to measure and regular updates informing me of the despatch. When it arrived I was thrilled with the colour and the workmanship - this is a real quality product which was designed for cats, not just adapted from a dog harness. The handy storage bag was a nice touch too.
Their post sales contact has been great too as they offered a complimentary course so that I could get my cat used to wearing it and confident and comfortable walking on lead. Fortunately she’s already a pro but is now doing so rocking her beautiful new harness!
December 2, 2022
Reply from Supakit®
Hi Lisa,
Thank you so much for your kind review.
I'm delighted to hear that you and your furry friend are enjoying the new harness! Your comments are really appreciated.
Best wishes,
Nicole
The Supakit Team
Lady-cat collar
A pink leather collar: how cool is that!
As was finding out at checkout that my
purchase will provide two shelter cat meals.
My tortoise-shell Maine Coon lady will have
a happy holiday.
December 11, 2022
Unprompted review
Reply from Supakit®
Hi Melissa,
I'm so happy to hear you're delighted with the outcome of your purchase.
Thank you for sharing and I wish you and your lovely kitty the happiest of holidays.
Best wishes,
Nicole
The Supakit Team
Excellent cat care products
I ordered harness & ID tag for my cat. I have 2 others already. They are great quality and the tags are a way to feel secure when traveling with my cats. If my cat gets out while traveling, there is information attached to get her home. The packages are quickly delivered, as ordered.
November 25, 2022
Reply from Supakit®
Hi J,
Thank you so much for your review.
I'm so glad to hear your tags and harness arrived quickly and you adore them as much as we do.
Please do let us know if we can be of any assistance at all!
Best Wishes,
Nicole
Always easy and hassle free
November 25, 2022
Arrived as expected and looks great
Arrived as expected and looks great! Looking forward to watching the training videos. I haven’t tried to use the harness yet so this review is solely based on shopping, shipping, and the look of the product.
December 5, 2022
Great quality products
Love the quality of the collars and harness. I also like that I got it fairly quickly.
November 30, 2022
Amazing experience
I bought two harnesses for my cats and they are great! Exactly as showed and described.
Moreover, I had to get in contact with customer support for a problem I had with Italian Costums. They have been amazing, and so patient as I took the chance to ask many questions regarding the fitting. They sent me pictures of their cats and they even asked for pictures of mine to evaluate the fitting. They’ve been so helpful, kind and understanding, it really makes all the difference. I am so glad I bought from rhem, couldn’t recommend more.
November 28, 2022
Unprompted review
Beautiful product
Fast delivery - beautifully packed. Well made and very soft. Would buy again👍
November 15, 2022
Reply from Supakit®
Hey Claire, thanks for taking the time to leave a review - we're so happy you're pleased with your Supakit purchase!
Poor Customer Service
I submitted an order for a harness and a collar 8:10pm and about 10 minutes afterwards at 8:20pm, I realized that I ordered the wrong size. I emailed Supakit at 8:20pm to change the order or cancel and I received an email that next morning at 6:40am saying that it was too late and that I would have to receive and return the product first.
I received it and submitted a return which I will have to pay shipping back for. Plus the process is unnecessarily layered (to discourage returns I suppose). I no longer want their products if this is how they treat their customers.
If you order from them, just be sure you get what you so that you don't have the headache of returning! want
November 14, 2022
Reply from Supakit®
Hi Marshall,
Thanks for your feedback and I really do hear your frustration. I agree, it would have been easier to change your order, rather than return your item.
At this busy time of year, we know that our customers value speed of shipping, so when an order is placed it is instantly booked in with the carrier, and then the packing begins. Because of this, we aren’t able to offer cancellations on orders that have already been placed (and our warehouse team work late packing orders after the customer service team finish for the day).
However, we completely understand that this has caused a lot of frustration for you. So we’ve sat down this morning to discuss your feedback, and have come up with a plan that should give customers in future a small window of time to stop an order, should they make a mistake.
I know this won’t help you change your order but, I really do appreciate your feedback and I will ask our customer service team to reach out to you, to see if there is anything we can do to help.
Supakit Team
High Quality Products
Supakit's products are excellent! I've been extremely pleased with the quality of their collars and harnesses, and I now recommend the company to all of my fellow cat-owners.
November 21, 2022
Reply from Supakit®
Hi Mindy, that's so kind of you! We're delighted that you're enjoying your Supakit collars and harnesses.
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