Supaphoto Reviews 

284
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, fast, and friendly service, highlighting excellent communication and efficiency. Many people appreciate the staff's helpfulness, knowledge, and personal approach, ensuring satisfaction with the final product. The quality of the converted media, often involving old or damaged formats, is frequently described as excellent, bringing back cherished memories. Reviewers are particularly impressed with the quick turnaround times and the ability to restore seemingly lost footage, even from mouldy tapes.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, professional, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Product

Customers had positive experiences with the product, often expressing gratitude for the ability to salvage... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing delight and satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So happy I found Supaphoto. Have already used them twice now and will be returning again. We have had hours of wonderful memories from films converted into ever lasting memories that we can easily w... See more

Rated 5 out of 5 stars

Excellent, truly a 5 * experience and service. The small team are all friendly, helpful and ensure you end up with exactly what you want. Had a wedding VHS tape from 1990 transferred to DVD, great qua... See more

Company replied

Rated 5 out of 5 stars

Supaphoto have once again provided an excellent service in transferring our precious family memories for us. We have previously had videos put onto memory sticks, which saved them from degenerating.... See more

Company replied

Rated 5 out of 5 stars

This business is such a find, they can do anything to get your old films onto the modern day technology. It’s a hive of activity, with every single recording gadget in one place. The business runs fro... See more

Company replied


Company details

  1. Video Duplication Service
  2. Photo Restoration Service
  3. Video Editing Service

Written by the company

Welcome to supaphoto.com, a nationwide service for 1st class film transfers including cine film, video, camcorder, slide, negative and audio tapes - Call Now 0800 690 6160 or info@supaphoto.com


Contact info

4.9

Excellent

TrustScore 5 out of 5

284 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(284)

49 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Supaphoto are one of a few companies on…

Supaphoto are one of a few companies on the south coast who specialise in scanning/transfer work.

They carried out my scanning extremely quickly.

May 13, 2025
Unprompted review
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Reply from Supaphoto

Thank you for your feedback. We are glad to be able to provide specialist scanning and transfer services on the South Coast and to help preserve your memories.

Rated 5 out of 5 stars

Extremely helpful staff

Extremely helpful staff, explaining your options clearly and ensuring you are kept up to date with any queries and/or issues.
Great value. I highly recommend them.

May 9, 2025
Unprompted review
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Reply from Supaphoto

Thank you for your kind words. We are delighted you found our team helpful and appreciated clear explanations and updates throughout the process. It means a lot to us that you found our service good value and would recommend us.

Rated 5 out of 5 stars

A pleasure to deal with this company

It’s been a pleasure to deal with this company; my order was a rather large and complicated one, but it was dealt with very efficiently and with great professionalism, backed up by a telephone consultation to ascertain exactly what was required.

May 7, 2025
Unprompted review
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Reply from Supaphoto

Thank you for your kind feedback. We are delighted that we could make your large and complex order straightforward and that our consultation helped ensure everything was done to your requirements. It means a lot to us that you appreciated our professionalism and efficiency.

Rated 5 out of 5 stars

Excellent service provided and really…

Excellent service provided and really nice people. I highly recommend.

May 1, 2025
Unprompted review
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Reply from Supaphoto

Thank you so much for your kind words! We’re delighted you enjoyed our service and found our team approachable. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Great service!

April 27, 2025
Unprompted review
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Reply from Supaphoto

Thank you! We’re so glad you’re happy with our service, we really appreciate your support.

Rated 5 out of 5 stars

Great and prompt service converting…

Great and prompt service converting some old videos. Very friendly and would thoroughly recommend.

April 19, 2025
Unprompted review
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Reply from Supaphoto

Thank you for your kind review! We’re delighted you found our service prompt and friendly, and we really appreciate your recommendation.

Rated 5 out of 5 stars

Great service

Great service from Supaphoto. Quick, efficient and very friendly. I’m delighted with my digital files.

April 17, 2025
Unprompted review
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Reply from Supaphoto

Thank you for your kind feedback! We’re delighted you’re happy with your digital files and that you found our service quick, efficient, and friendly. We really appreciate your support!

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Communication very good easy collection of films and movies (free). Developed really old spools so happy with results.

February 28, 2025
Unprompted review
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Reply from Supaphoto

Thank you so much for your kind words! We’re delighted you’re happy with the results and that the process, from collection to conversion, was smooth and easy. It’s wonderful to hear that even your really old spools turned out well, preserving memories like these is what we love to do!

Rated 5 out of 5 stars

Unlock Your Memories!

I found an old Super 8 cartridge in my parents house that is over 40 years old. I'm so chuffed that Supaphoto were able to develop it for me to surprise them. Really good communication throughout and I can't fault the service. Yes, it is a bit nerve-wracking, as they can't guarantee that it'll work, but they will do their very best to produce something for you. I highly recommend this company - get those memories saved!!!

April 11, 2025
Unprompted review
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Reply from Supaphoto

Thank you so much for your wonderful review! We’re thrilled we could help preserve your Super 8 memories and that the process went smoothly. It means a lot to know you were happy with our communication and service — we always do our best to help recover these special moments. Thank you for recommending SupaPhoto!

Rated 5 out of 5 stars

A very positive experience

This is a very professional yet approachable company. Good communication and very helpful explanation of pricing structure. I’d recommend their service with no hesitation.

April 4, 2025
Unprompted review
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Reply from Supaphoto

Thank you for your kind feedback! We’re glad you found our service professional and approachable, and that our communication and pricing explanations were clear. We really appreciate your recommendation!

Rated 5 out of 5 stars

Great find for digitising old media

Great find - I have so much old media, cassettes, vhs videos and floppy disks, and it was great to find someone who can digitize these. Very friendly and easy service, highly recommended

April 3, 2025
Unprompted review
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Reply from Supaphoto

Thank you so much for your kind words! We’re delighted we could help digitize your collection of old media and make the process friendly and easy for you. It means a lot to hear your recommendation — preserving memories like these is what we love to do!

Rated 5 out of 5 stars

Great service

Recently used Supaphoto to transfer all my old vhs videos to digital storage. Great service and good communication. Quick service for a very good price.

March 17, 2025
Unprompted review
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Reply from Supaphoto

Thank you for your kind feedback! We’re glad you’re happy with the service, communication, and quick turnaround. It’s great to hear the process was a good value for you, we really appreciate your support!

Rated 5 out of 5 stars

Fantastic

The team at Supaphoto converted all my Dad's old slides, some of which dated back to the 1960s, onto a drive. They did an excellent job, took great care of the originals and I was so pleased with the results. Nice people, doing great work.

September 9, 2024
Unprompted review
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Reply from Supaphoto

Thank you so much for your kind words! We’re delighted you’re happy with the conversion of your dad’s slides and that you felt your originals were well cared for. It’s wonderful to hear the results brought you satisfaction, preserving memories like these is what we love to do!

Rated 5 out of 5 stars

Amazing company!!

Amazing company!!
Excellent customer service and contact from start to finish. Explained everything in detail for the processes to retrieve from cinefilm and vhs to usb!
Cannot recommend highly enough!
Thank you Emile and the team 🙂

January 31, 2025
Unprompted review
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Reply from Supaphoto

Thank you so much for your kind review! We’re thrilled to hear that our team could guide you clearly through the process and make retrieving your cinefilm and VHS to USB simple. It means a lot to know you’re happy with our service, and we really appreciate your recommendation!

Rated 5 out of 5 stars

Very friendly and patient

Very friendly and patient. Very knowledgeable and gave me invaluable advice for my mountain of photos. Easy to get hold of and happy to chat things through. Great service.

March 12, 2025
Unprompted review
Supaphoto logo

Reply from Supaphoto

Thank you so much for your kind words! We’re delighted our team could help guide you through your “mountain of photos” and make the process easy and stress-free. It’s wonderful to hear you found our advice helpful and the service friendly, we really appreciate your support!

Rated 4 out of 5 stars

Good service

Very quick and efficient service. Would definitely recommend them

March 11, 2025
Unprompted review
Supaphoto logo

Reply from Supaphoto

Thank you for your feedback! We’re glad you found our service quick and efficient, and we really appreciate your recommendation.

Rated 5 out of 5 stars

Supaphoto were very efficient, helpful and nice to deal with

Supaphoto were very efficient, helpful and nice to deal with and when I dropped my cine film in I even got to have a little look behind the scenes. I would absolutely recommend them!

March 7, 2025
Unprompted review
Supaphoto logo

Reply from Supaphoto

Thank you for your kind words! We’re glad we could help with your non-standard request and provide a service you’re happy with. We really appreciate your support!

Rated 5 out of 5 stars

High quality service

High quality service. They were so helpful and friendly. They understood what I wanted and provided an excellent clear bright digital image of a 50-year old slide. I will be using them again for more of my legacy slides.

February 24, 2025
Unprompted review
Supaphoto logo

Reply from Supaphoto

Thank you so much for your kind feedback! We’re thrilled to hear you’re happy with the digital conversion of your 50-year-old slide and that our team could make the process easy and enjoyable. We look forward to helping you with more of your legacy slides in the future!

Rated 5 out of 5 stars

Supaphoto we're great

Supaphoto we're great. They transfered 3 audio tapes to .mp3 files so I can download and keep them for ever. Lovely to hear my Mum's voice again after 9 years. Customer service was excellent and they genuinely seemed to care about preserving my tapes. Thank you!

February 6, 2025
Unprompted review
Supaphoto logo

Reply from Supaphoto

hank you so much for your kind words. We’re truly delighted we could help preserve such precious memories and that you could hear your Mum’s voice again. It means a lot to us that you felt cared for throughout the process, helping keep these moments alive is why we love what we do.

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