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Super Escapes Travel Reviews 

4,640
•
TrustScore 4.5 out of 5

4.4

Travel Agency
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Review summary

Created with AI, based on recent reviews

Considering 524 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the friendly staff for being exceptionally helpful, patient, and professional when answering questions or sorting out various travel details. People consistently appreciate the prompt and highly attentive support provided by customer service representatives when managing bookings or resolving unexpected queries successfully. Some reviewers were not happy with the booking process, mentioning communication difficulties due to language barriers and occasional mistakes made during initial reservations. A few people also reported experiencing stressful situations regarding delayed booking confirmations, missing information, and somewhat restrictive travel policies.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and proficient when handling bookings and... See more

Customer service

Users describe positive interactions with customer service, frequently praising polite and helpful advisors... See more

Service

Reviewers mention positive feedback about service, with many highlighting quick booking processes and helpful... See more

Booking process

People report ambiguous experiences with booking process, as many reviewers praise attentive staff members... See more

Holidays

Customers consistently note positive experiences with holidays, frequently praising helpful staff members who... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My initial contact with Lucy was a pleasant experience. She is charming and helpful and used all her selling techniques as ia expected from an agent. Second contact with another agent confirming my... See more

Rated 5 out of 5 stars

Kane was really helpful when I was worried about a potential flight delay. He contacted the transfer firm for me to notify them of this.

Rated 5 out of 5 stars

I've had a few questions about my booking. These were dealt with by Rebecca, who put my mind at rest in very professional manner. I will certainly be using Super Escapes in the future and recommend... See more

Company details

  1. Travel Agency
  2. also in
  3. Flights Search Site
  4. Hotel
  5. Parking Lot

Information provided by various external sources

Super Escapes Travel offers a wide selection of holidays to beach resorts and city break locations around the world at a lesser price. We have years of experience in providing quality holidays at affordable prices for all types of traveller from family holidays to stag and hen weekends. Whether you’re looking to relax on an all-inclusive holiday or take your chance on a last-minute deal, you can be sure to find a great holiday that suits your needs and your pocket. Booking online on www.superescaes.co.uk is easy, simply create your own package by selecting the flight to suit your times and budget, then choose from 1000’s of discounted hotels. Or why not book one of our daily deals that have been carefully selected based on quality and price and are posted on our homepage every morning.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(4,640)

448 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service

Excellent service - nothing was too much trouble. Liam and Max were both very helpful with the arrangements - offering alternatives and payment was easy with reminders given for when o/s balance due.

October 31, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Dylan was very professional in dealing with my holiday booking. He was very effective and efficient at helping me and was very kind and friendly. I will definitely rebook with Super escapes and I highly recommend Dylan.

October 30, 2026
Unprompted review
Rated 5 out of 5 stars

Good service

Good service - no queue when called and Luke very was very professional and polite when taking my details.

October 28, 2026
Unprompted review

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