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Super Escapes Travel Reviews 

4,640
•
TrustScore 4.5 out of 5

4.4

Travel Agency
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Review summary

Created with AI, based on recent reviews

Looking at 519 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently highlight that the staff are extremely polite, knowledgeable, and efficient when handling daily queries and bookings. Consumers note that customer service representatives provide prompt, helpful support and ensure all necessary travel documents are arranged smoothly for upcoming trips. Some reviewers were not happy with communication difficulties and occasional language barriers when speaking with phone representatives during initial calls. Others also mentioned unexpected mistakes made during reservations, such as incorrect names or discrepancies regarding advertised hotel details. People experienced stress when trying to resolve these booking complications through customer support channels.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and proficient when handling bookings and... See more

Customer service

Users describe positive interactions with customer service, frequently praising polite and helpful advisors... See more

Service

Reviewers mention positive feedback about service, with many highlighting quick booking processes and helpful... See more

Booking process

People report ambiguous experiences with booking process, as many reviewers praise attentive staff members... See more

Holidays

Customers consistently note positive experiences with holidays, frequently praising helpful staff members who... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Company answered the phone call quickly. Passed to Eva who was very patient with all my questions re booking seats so my Husband & I can guarantee travelling together. Eva was very thorough double ch... See more

Rated 5 out of 5 stars

The company has polite helpful people Every effort is my add to ensure you have the best break within your budget. Good customer service . I dealt with Rio and Daisy who were sxtremelyv helpful

Rated 5 out of 5 stars

I dealt with a lady called Linda and she was very helpful like most of the employees of Super Escapes Travel. She was extremely courteous and treated me with great respect. I also spoke to Kane too... See more

Company details

  1. Travel Agency
  2. also in
  3. Flights Search Site
  4. Hotel
  5. Parking Lot

Information provided by various external sources

Super Escapes Travel offers a wide selection of holidays to beach resorts and city break locations around the world at a lesser price. We have years of experience in providing quality holidays at affordable prices for all types of traveller from family holidays to stag and hen weekends. Whether you’re looking to relax on an all-inclusive holiday or take your chance on a last-minute deal, you can be sure to find a great holiday that suits your needs and your pocket. Booking online on www.superescaes.co.uk is easy, simply create your own package by selecting the flight to suit your times and budget, then choose from 1000’s of discounted hotels. Or why not book one of our daily deals that have been carefully selected based on quality and price and are posted on our homepage every morning.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(4,640)

448 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Prague short break

I have dealt with both Brad for my initial booking on 19th Oct, and Linda today 21st Oct. On both occasions I have been very pleased with the service and overall booking this trip has been a pleasure.

October 21, 2026
Unprompted review
Rated 4 out of 5 stars

Helpful Dania

Dania, at Super Escapes, answered very promptly and was very helpful with my querie about a recent booking.

October 20, 2026
Unprompted review
Rated 4 out of 5 stars

Very efficient

From beginning to end the staff were as helpful as could have been hoped for.
The process was quick and double checked. Good way to start the holiday.

October 18, 2026
Unprompted review
Rated 3 out of 5 stars

Had a problem with booking our holiday…

Had a problem with booking our holiday and understanding what was included ....but when i queried it Deane was able to take the time to backtrack and explain the situation
thanks again Deane

October 16, 2026
Unprompted review

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