I love my Superga platforms. They are the most comfortable trainers. They go with virtually everything whether it’s a summer dress, jeans or trousers. Just must remind myself and other’s the fabric S... See more
Company replied
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Review summary
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Reviews shaping this summary
I have purchased many pairs of shoes in the past and they have been exceptional, good quality, various styles, mostly quick delivery, easy website and pricewise competitive. Always a really good sale.... See more
Absolutely love Superga trainers and always take advantage of their sales to have fresh pairs in stock. I tend to favour the traditional style and love metallic colours. The Nappa leather ones are als... See more
Company replied
Swift delivery of my regular purchase of classic flatforms. Despite having ordered regularly I often get confused with the sizing and ordered the wrong size- not for the first time🙄. I exchanged... See more
Company replied
4.4
Excellent
10K reviews
Replied to 93% of negative reviews
Typically replies within 24 hours
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I have more skills on producing and…
I have more skills on producing and creating shoes,bags and more
April 26, 2025
Unprompted review
Wonderful range of products priced…
Wonderful range of products priced competitively, combined with hassle-free purchase online and prompt delivery.
June 18, 2025
I have purchased many pairs of shoes in…
I have purchased many pairs of shoes in the past and they have been exceptional, good quality, various styles, mostly quick delivery, easy website and pricewise competitive. Always a really good sale. Why may you ask i only gave 4star? The reason for this is the cost to return, which i am quite well aware of is at the customers cost. I unfortunately had to return 3pairs of shoes which were not as expected, bought in the sale which cost me £15.10 to return via Evri which was the cheapest tracked service, and this negated a saving on the sale price. In this day and age whereby most if not all companies which are online are free returns, i would have thought Superga, as a multi-national company would get with the times and offer free returns. My return label address was Blairgowrie, Scotland and its approximately 60miles (37mins) from my home. It would not have cost me £15.10 to return by car!!!! Absolutely shocking! 😡
April 15, 2026
Unprompted review
Love Superga
Love Superga and prefer the UK store to the Aus store. However, still super fast delivery!!
August 17, 2025
Great shoes as always
Great shoes as always. Good value for money and modern design.
December 26, 2025
Never got my order
Although the parcel with my purchase, was delivered to the given address and left at the communal hallway, it disappeared before I got to it. I have asked the neighbours and they didn't have it. Neither Superga nor their delivery partner Evri assumed any responsibility for the mishap in the form of proving goodwill support - either a refund, a voucher or replacing the purchased product that I had paid for.
December 6, 2025
Unprompted review
fantastic shoes and great experience
Loved the shoes and when the parcel got lost, the service was fantastic, with a replacement arriving quickly with a different courier.
December 27, 2025
I just love my new superga trainers
I just love my new superga trainers. I’ve chosen black this time as my previous pair were white! So glad I found them in the sale.
December 24, 2025
Reply from Superga UK
Hi Phil, thanks very much for leaving us with a positive review. We're glad that you're happy with our returns process, and we hope to see you back again in future.
Superga Customer Service
Reply from Superga UK
Thanks for your five-star review, Eleonore. We're delighted that you've had a good experience with us.
Superga Customer Service
Reply from Superga UK
Hi, thanks for leaving us with a five-star review. We're glad that you like your new Supergas, and we hope to see you back in future.
Superga Customer Service
The site is very easy to navigate
The site is very easy to navigate, with items put into sections. A quick tap and your there. I have purchased from superga before and found the footwear to be comfortable a good fit and hard wearing. My last purchases were as gifts , the recipients were very happy. Delivery was very quick within two days of ordering. I fully recommend thank you superga.
December 20, 2025
Reply from Superga UK
We're happy to hear that you found our site easy to navigate and that you're pleased with the comfort and quality of our footwear. It's great to know your gifts were well-received and that you experienced quick delivery. We appreciate your recommendation.
Superga Customer Service
I love Superga ❤️
I love my new Superga! All four pairs. Always super comfy and super cute and I got them for a super bargain. Hassle free ordering and delivery. I can't fault this shopping experience.
November 29, 2025
Reply from Superga UK
We're happy to hear that you are loving your Superga shoes! It's great to know that you find them comfy and cute, and that you had a hassle-free experience with ordering and delivery. Thanks for the positive feedback.
Superga Customer Service
My favourite all time trainers and super fast delivery
Superga are my favourite brand of trainers since forever. They always have amazing new additions and collections. Their delivery service is super quick too.
December 19, 2025
Reply from Superga UK
We're happy to hear that you've consistently enjoyed our trainers and collections. It's great to know our delivery service meets your expectations. Thank you for your positive feedback.
Superga Customer Service
Absolutely love these
Absolutely love these shoes, I have 3 pairs now. They are so comfortable and I love the thick platform soles.
December 17, 2025
Reply from Superga UK
Hi Gill, we're happy to hear that you find our shoes comfortable and love the platform soles. Thank you for your continued support and for owning three pairs.
Superga Customer Service
Great As Always
Beautiful quality trainers. Website is easy to use, and Superga sales are just amazing with their offers. I ordered on line and delivery was very quick. Superga are true to size, my trainers fit perfectly. They are well made and this is now my fifth pair, just love the variety of styles and colours my latest pair was a treat for Christmas so I can wear on my next holiday. I try to buy a couple of pairs each year as there is always new colours and styles being introduced. They wear really well, and support your feet. I like the fact they are substantial not a flimsy trainer and since I have had my Superga's no aching tired feet.
December 31, 2025
Reply from Superga UK
Hi Susan, we're happy to hear that you find our trainers beautiful and of great quality. It's great the website is easy to use and that you appreciate our sales. We're so glad they fit perfectly and that you love the variety of styles and colours. Thank you for your positive feedback.
Superga Customer Service
Shoes arrived exactly as described
Shoes arrived exactly as described. Easy ordering and fast delivery. Very happy with my purchase and would Highly recommend this company.
November 23, 2025
Reply from Superga UK
We're happy to hear that you received your shoes as expected! We appreciate your positive feedback regarding your ordering experience and fast delivery. Thank you for your recommendation!
Omg where shall I start.these superga…
Omg where shall I start.these superga trainers are so nice.i have 8 pairs now.think I have to stop.the only thing I wish is that the laces were just a little longer.i will still order if I see some that I like.
November 25, 2025
Reply from Superga UK
We're happy to hear you find the trainers so nice! Thank you for being such a loyal customer. We appreciate your feedback regarding the laces and will pass it on.
I ordered a black pair of trainers as a…
I ordered a black pair of trainers as a gift snd these arrived on time and were so good I decided to order myself a pair of the burgundy sneakers. These were due to be delivered but never arrived and a refund was sent to me but no explanation at all was given as to why the shoes never arrived
December 10, 2025
Reply from Superga UK
We appreciate your feedback. We are sorry the burgundy sneakers did not arrive and for the lack of communication. We'll investigate why this happened to prevent similar issues in the future.
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