Superga UK Reviews 9,872

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 334 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their comfort, style, and good quality, often noting that the items go well with various outfits. Many consumers appreciate the competitive pricing, especially during sales, and highlight the efficiency of the delivery service, with orders often arriving quickly. However, some people were dissatisfied with issues related to sizing, finding that products were either too large or too small, leading to confusion. A few other people also felt that the quality of some products had declined over time, and there were occasional problems with orders being lost during delivery or with the return process incurring unexpected costs.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the good quality, comfort, and stylish... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality of the shoes,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the swift and super-fast... See more

Order

Users describe ambiguous interactions with order. Many customers praise the hassle-free ordering process,... See more

Price

Consumers find price to be positive, often praising the availability of sales and bargain prices for good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love my Superga platforms. They are the most comfortable trainers. They go with virtually everything whether it’s a summer dress, jeans or trousers. Just must remind myself and other’s the fabric S... See more

Company replied

Rated 4 out of 5 stars

I have purchased many pairs of shoes in the past and they have been exceptional, good quality, various styles, mostly quick delivery, easy website and pricewise competitive. Always a really good sale.... See more

Rated 5 out of 5 stars

Absolutely love Superga trainers and always take advantage of their sales to have fresh pairs in stock. I tend to favour the traditional style and love metallic colours. The Nappa leather ones are als... See more

Company replied

Rated 5 out of 5 stars

Swift delivery of my regular purchase of classic flatforms. Despite having ordered regularly I often get confused with the sizing and ordered the wrong size- not for the first time🙄. I exchanged... See more

Company replied


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
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1-star

Replied to 93% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fast delivery well packaged and nice…

Fast delivery well packaged and nice trainers for my holidays

June 26, 2025
Superga UK logo

Reply from Superga UK

Thanks so much for your positive feedback Kathryn! We're glad to hear the trainers arrived with you quickly and were well-suited for your holidays. We hope to see you shopping with us again soon.
Kind regards,
Superga Team

Rated 5 out of 5 stars

Love ❤️

Love Superga shoes. Consistently good quality

June 24, 2025
Superga UK logo

Reply from Superga UK

Hi Jude, we're happy to hear that you consistently enjoy the great quality of our Superga shoes. Thank you for your positive feedback!
Superga Customer Service

Rated 5 out of 5 stars

Excellent

The company went above & beyond to deliver the shoes 👞 on time even though they had a wrong post code most helpful.

June 21, 2025
Superga UK logo

Reply from Superga UK

Hi Adrian, we're happy to hear that we could deliver the shoes on time despite the incorrect postal code. We appreciate your positive feedback and are grateful for your acknowledgment of our team's helpfulness.
Superga Customer Service

Rated 5 out of 5 stars

Good shoes

Good shoes. Good price.

June 20, 2025
Superga UK logo

Reply from Superga UK

Hi Roberto, we're happy to hear that you find our shoes a good value. Thanks for your feedback.
Superga Customer Service

Rated 5 out of 5 stars

Amazing

Love the 3 pairs of pumps I bought
Quick delivery and great quality

June 25, 2025
Superga UK logo

Reply from Superga UK

We really appreciate your wonderful feedback Elena! We're delighted you love your Superga purchases and hope to see you again soon.
Kind regards,
Superga Team

Rated 5 out of 5 stars

Very comfortable shoes and the sale are…

Very comfortable shoes and the sale are always a good bargain

July 9, 2025
Superga UK logo

Reply from Superga UK

We're thrilled you love the comfort of Superga Aurelie! Thanks so much for your great feedback and we look forward to welcoming you back for your next purchase.
Kind regards,
Superga Team

Rated 5 out of 5 stars

Quick service great product fantastic…

Quick service great product fantastic sale

July 7, 2025
Superga UK logo

Reply from Superga UK

Hello Kate
We appreciate your positive feedback! We're happy you received quick service, a great product, and enjoyed the fantastic sale.
The Superga Team

Rated 5 out of 5 stars

Cute

Cute! I love Supergas, have had a pair for years. I continue to wear them even though one of our naughty puppies at the time chewed the back heel

June 17, 2025
Superga UK logo

Reply from Superga UK

We're happy to hear that you find our Supergas cute! It's great you've loved them for years, even with a puppy's playful touch. Thanks for your continued support!

Rated 5 out of 5 stars

Love my new Superga’s

Love my new Superga’s. I have had many pairs and always are happy with them. Thank you

July 6, 2025
Superga UK logo

Reply from Superga UK

We're happy to hear that you're pleased with your new Superga shoes! Thank you for being a loyal customer; we appreciate your continued support and feedback.

Rated 5 out of 5 stars

Superga Sneakers

Excellent quality,Very fashionable and goes with a lot of my outfits.I am practically wearing them everyday!Love them to bits

July 5, 2025
Superga UK logo

Reply from Superga UK

We're happy to hear that you find our product to be of excellent quality and fashionable. We appreciate you sharing how much you love them and how often you wear them!

Rated 5 out of 5 stars

First pair of Superga shoes a…

Got my first pair of Superga shoes at a fantastic price in the sale and I love them! Not only do they look good and are comfortable but they link me back to beautiful Superga in Italy!

July 5, 2025
Superga UK logo

Reply from Superga UK

We're happy to hear that you love your first pair of Superga shoes! It's great to know you find them comfortable and stylish, reminding you of Italy. Thank you for your positive feedback!

Rated 5 out of 5 stars

Efficient order system

Efficient order system, quick delivery

June 15, 2025
Superga UK logo

Reply from Superga UK

We're glad you found our order system efficient, and our delivery quick. Thank you for your positive feedback!

Rated 5 out of 5 stars

Absolutely love my new trainers and…

Absolutely love my new trainers and used the discount code to get a few news pairs, which came on time and fit like a glove!!!

July 3, 2025
Superga UK logo

Reply from Superga UK

Thank you so much for your awesome review Paul! We're thrilled you're pleased with your latest Superga purchases and we look forward to welcoming you back again in future!"
Kind regards,
Superga Team

Rated 5 out of 5 stars

Great products and service …

First rate service as I needed to up sizes and it all went very smoothly

July 1, 2025
Superga UK logo

Reply from Superga UK

We're happy to hear that your sizing adjustments went smoothly. Thank you for sharing your positive experience with our services.

Rated 5 out of 5 stars

Great pair of shoes

Great pair of shoes. Comfy and just what I wanted to go with dresses and skirts. Love the silver base!

July 1, 2025
Superga UK logo

Reply from Superga UK

We're happy to hear that you find the shoes comfortable and suitable for dresses and skirts! The silver base is a lovely detail, and we appreciate your positive feedback.

Rated 5 out of 5 stars

Great service as always

Great service as always, ordered multiple pairs never had an issue. Kept informed re purchase and delivery is prompt

June 30, 2025
Superga UK logo

Reply from Superga UK

Hello Simon
We're happy to hear that you've consistently had a great experience with our service and prompt deliveries. Thank you for your continued support and positive feedback!
The Superga Team

Rated 5 out of 5 stars

Gorgeous, high quality footwear and great service

Gorgeous, high quality footwear and great service.
Easy ordering, good delivery options, convenient returns.

June 27, 2025
Superga UK logo

Reply from Superga UK

Hello Ann
We're happy to hear that you had a positive experience with our high-quality footwear and service. We appreciate your kind words regarding our ordering, delivery, and returns.
The Superga Team

Rated 5 out of 5 stars

Nothing beats a pair of Sga

The delivery was very prompt and I love the the navy and white colour combination.
They compliment both grey and blue denim

June 27, 2025
Superga UK logo

Reply from Superga UK

Hello Sonny
We're happy to hear that you received your order quickly and love the navy and white colour combination. It's great that they match your wardrobe! Thanks for the feedback.
The Superga Team

Rated 2 out of 5 stars

Such uncomfortable shoes

I’ve had Superga shoes before and they’ve been great. These shoes are so uncomfortable and gave me a blisters 10mins into wearing them. For the price I was hoping for much better. Only worn twice and won’t be wearing again ☹️

June 6, 2025
Superga UK logo

Reply from Superga UK

We're sorry to hear these shoes caused discomfort for you, especially given your past positive experiences with our shoes. It may be that the leather Superga styles have a different feel for you to the canvas and that they may become more comfortable for you with wear. We appreciate your feedback and we will pass this back to the team.
Kind regards,
Superga Team

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