Superspares  Reviews 

437
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 412 reviews, reviewers had a great experience with this company. Customers frequently praise the wide range of products, including hard-to-find parts for various vehicles, and appreciate the competitive pricing, often finding items cheaper than elsewhere. Many highlight the fast delivery and efficient dispatch, alongside positive service with an easy-to-use online platform and helpful staff providing good communication and after-sales support. However, some people were dissatisfied with the choice of delivery services, citing delays and unhelpful service from specific couriers. A few customers also experienced problems with their orders, such as receiving incorrect parts, stock issues after ordering, or significant delivery delays.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the ease of finding hard-to-find parts for... See more

Delivery service

Consumers generally report positive experiences with delivery services, often highlighting fast shipping... See more

Order

Users describe ambiguous interactions with order, with some customers reporting easy ordering processes and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting great service, pricing, and... See more

Price

Reviewers highlight positive aspects of price, with many customers finding the pricing to be good,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

No complaints with Superspares other than their choice of delivery services. Two parcels dispatched on the same day and time from them, one with Aust Post, the other with Aramex. Aust Post delivered o... See more

Company replied

Rated 5 out of 5 stars

My dealings with Superspares have always been positive. They have a great range of products for a wide variety of vehicles. Their online platform is simple to use, listing the parts that are availa... See more

Company replied

Rated 5 out of 5 stars

Quick to find the part I needed which was quite specific for an older and relatively uncommon vehicle (2009 Grandis VRX), especially after failed attempts from my mechanic and SuperCheap. Fast checkou... See more

Company replied

Rated 5 out of 5 stars

Really reliable and genuine company. I ordered more than two items, but one of them turned out to be the wrong model. It was a set of brake pads, and I had already opened the seal to try and fit them... See more

Company replied


Company details

  1. Auto Parts Store
  2. Car Accessories Store

About Superspares

Written by the company

Superspares is a trusted Australian online retailer for auto parts, accessories, and performance upgrades. Our wide range covers replacement parts, 4WD upgrades, detailing products, and vehicle protection from leading brands such as Bosch, DBA, Ryco, and Penrite.

Superspares make it simple to shop online with fast nationwide shipping and free delivery on orders $99 and above. Every purchase is backed by a 30-day return policy, giving customers peace of mind.

With clear product information, competitive pricing, and reliable service, Superspares is committed to helping drivers keep their vehicles running smoothly and looking their best.

Our promise to you

Written by the company

Super brands at super value!
Superspares stands by the quality of its products, all of which come with the assurance of the manufacturer's warranty. We act as the intermediary between you and the manufacturer during a claim.

Our Shipping Guarantee

How soon will I get my order?

How soon will I get my order?
Once your payment is confirmed, weʼll dispatch your order within 1-2 business days. Youʼll receive a tracking number by email once your order is on its way. You can also check your order status anytime via our Track Order page.

For special order items or products with longer lead times, there may be delays before dispatch. If this happens, our team will contact you directly to provide updates.

How are shipping rates calculated?

Shipping costs are based on the size and weight of your order.

However, large and bulky items (such as Bull Bars, Steel Trays, Lift Kits) may incur additional freight charges not shown at checkout.

Deliveries to rural or remote areas might also attract extra fees. For heavy, oversized, or remote shipments, our customer service team will reach out to confirm any adjustments.

While we absorb a large portion of shipping costs, customers are responsible for additional charges based on delivery location and order size.

Contact info

Promotion box for Superspares

Trust Superspares for Automotive Parts

See why drivers trust us for quality aftermarket parts for your car.

4.1

Great

TrustScore 4 out of 5

437 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(437)

414 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Discs

Exactly fitted on no problems these looks like genuine Bosch cause they have stamps on them very smooth braking now no more shudder

January 7, 2026
Superspares  logo

Reply from Superspares

We're happy to hear that the parts fit perfectly and resolved the braking issue! We appreciate your feedback and are glad you're satisfied with the quality and smooth braking performance.

Rated 2 out of 5 stars

Dissatisfied

Hi, I ordered what was supposed to be GJ Mitsubishi Scorpion Tie rod parts
When my mechanic started on the fitting he had me come and see that none of the parts were correct. He placed the new parts against my existing fitted parts and could not get anything to line up.

January 13, 2026
Superspares  logo

Reply from Superspares

We appreciate you bringing this to our attention. We're sorry the tie rod parts you ordered for your Mitsubishi Scorpion didn't fit correctly. We'll look into this to ensure our parts are accurately described. Thanks for your feedback.

Rated 5 out of 5 stars

Got the parts I needed

Got the parts I needed, for a great price and couldn't fault the after sales service, tracking, or delivery process and my parcel was very well packaged. Great job guys, cheers!

January 5, 2026
Superspares  logo

Reply from Superspares

We're happy to hear that you got the parts you needed at a great price! We appreciate your positive feedback regarding our after-sales service, tracking, delivery, and packaging. Thanks for your support!

Rated 1 out of 5 stars

Haven't received my order yet..

Haven't received my order yet... might I suggest waiting until your customers receive the goods before asking for a review (I ignored the first one, but this is in response to the second request for a review when my order hasn't even been picked)

January 7, 2026
Superspares  logo

Reply from Superspares

We apologize that you haven't received your order and are still receiving review requests. We appreciate you bringing this to our attention. We'll investigate the delay and prevent further review solicitations until your order arrives. Thanks for your feedback.

Rated 1 out of 5 stars

Very bad experience..3 weeks until now…

Very bad experience..3 weeks until now order not delivered..when I ordered it said delivery time is 2 days..now I think even 2 years it won't come

December 23, 2025
Superspares  logo

Reply from Superspares

We regret to hear about the trouble with your order. We appreciate you bringing this to our attention. We'll investigate the delayed delivery to improve our service. Thanks for your feedback.

Rated 5 out of 5 stars

Great communication

Great communication, quick delivery and as described

January 11, 2026
Superspares  logo

Reply from Superspares

We're happy to hear that you had a positive experience with our quick delivery and accurate product description. Thank you for your feedback!

Rated 3 out of 5 stars

Delivery time is shocking

Delivery time is shocking. And the set of spare parts for the Nissan Pulsar N13 master cylinder didn't have most of the parts in it.
I have ordered a set of brake pads from you. They were supposed to get to my place on 8th of January. I still haven't seen them.

January 2, 2026
Superspares  logo

Reply from Superspares

We appreciate you bringing this to our attention. We are sorry to hear about the delayed delivery and missing parts for your Nissan Pulsar N13 master cylinder. We'll look into the reasons for these issues to prevent them from happening again. Thank you for your feedback.

Rated 5 out of 5 stars

Quality parts easy to find

After alot of searching I always end up choosing Super spares. Quality parts, easy to find and fast delivery.

January 3, 2026
Superspares  logo

Reply from Superspares

We're happy to hear that you consistently choose us! It's great to know our quality parts, easy navigation, and fast delivery meet your needs. Thanks for the positive feedback.

Rated 1 out of 5 stars

3 times i have used superspares 3 times…private citizen

3 times i have used superspares 3 times a few days later i receive a message AFTER BEING TOLD THE PARTS ARE IN STOCK AND GET A MESSAGE saying sorry the parts you ordered arnt in stock,cars waiting for parts and then after ordering being told this will put the delivery back another 3-4 days!!! HOPELESS THESE PEOPLE DONT CARE YOU ARE WAITING ON PARTS DO YOUSELF A FAVOUR,BUY FROM SOMEONE ELSE WHO WONT ADVERTISE BS DONT BUY FROM SUPERSPARES,"superspares" super bs! NEVER AGAIN!

January 6, 2026
Unprompted review
Superspares  logo

Reply from Superspares

We appreciate you taking the time to share your experience. We're very sorry to hear about the stock issues and delays you encountered after placing your orders. We understand your frustration when waiting for parts, and we'll review our processes to prevent this from happening again.

Rated 5 out of 5 stars

Really good price and prompt delivery…

Really good price and prompt delivery at a reasonable rate

January 2, 2026
Superspares  logo

Reply from Superspares

We're happy to hear that you received your order quickly and at a good price. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Easy search contacted me part out of…

Easy search contacted me part out of stock offer another brand happy

January 7, 2026
Superspares  logo

Reply from Superspares

We're happy to hear that our search was easy and you were pleased with the alternative offered when your part was out of stock. Thanks!

Rated 2 out of 5 stars

Sending out the parcel was so delayed…

Sending out the parcel was so delayed as it's expected. What's good is they wide variety of selections of parts. Still recommend bringing yourself in your local store for more faster order and streamlined.

December 22, 2025
Superspares  logo

Reply from Superspares

We appreciate your feedback and understand the parcel's delayed delivery was not ideal. We're glad you found a wide selection of parts. We suggest visiting a local store for faster service. We'll review our shipping process.

Rated 5 out of 5 stars

Great price quick delivery good fit…

Great price quick delivery good fit works perfectly .

January 1, 2026
Superspares  logo

Reply from Superspares

We're happy to hear that you had a great experience with the price, delivery, and fit. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Good quality product

Good quality product. Great communication .

December 30, 2025
Superspares  logo

Reply from Superspares

We're happy to hear that you are satisfied with the product's quality and our communication. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great price and prompt shipping

Great price, fast delivery, very happy.

January 2, 2026
Superspares  logo

Reply from Superspares

We are happy to hear that you are pleased with the price and fast delivery. Thank you for your positive feedback!

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, competitive pricing, fast delivery,

December 22, 2025
Superspares  logo

Reply from Superspares

We're happy to hear that you had a positive experience with our pricing and delivery. Thank you for your feedback; we appreciate it!

Rated 5 out of 5 stars

Good product reasonable price

Good product reasonable price. Postage arrived within 1 week. All good

January 1, 2026
Superspares  logo

Reply from Superspares

We're happy to hear that you found our product good and reasonably priced. We appreciate your positive feedback regarding the postage.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look