I cannot recommend Support Source highly enough. Prompt, efficient service, great product, and when I've needed to make adjustments to my order at the last minute, they were very accommodating.
Support Source
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See what reviewers are saying
I had to submit this order twice. The first one allegedly did not go through and I didn’t realize it until my father’s shipment had not arrived. By then, he was out of product. He relies heavily on th... See more
Absolutely the best service. The first time I ordered thickened juices for my mother was easy. The advice I was given was amazing and the order came very fast. I ordered a second time which needed a... See more
Company replied
I was recently discharged from the hospital with a list of suggested products but no idea of where I should purchase them. It was a lot to take in but then I came across a pamphlet from Support Sour... See more
Company details
Information provided by various external sources
Your Canadian medical aid source. Providing medical nutrition supplements, thickeners for dysphagia, wound care, enteral, IV, respiratory, urology. Trusted brands delivered right to your door.
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People also looked at
I cannot recommend Support Source…
I cannot recommend Support Source highly enough. Prompt, efficient service, great product, and when I've needed to make adjustments to my order at the last minute, they were very accommodating.
Good product but very expensive a bit…
Good product but very expensive a bit too pricey
Very pleased with the quick delivery of…
Very pleased with the quick delivery of this item.
Product I wanted was not available, but alternative worked well.
Product flavour I wanted was not available, but alternative was and delivered quickly.
I had to submit this order twice
I had to submit this order twice. The first one allegedly did not go through and I didn’t realize it until my father’s shipment had not arrived. By then, he was out of product. He relies heavily on this support for taking his medication and managing his dysphasia. Another order has now been placed but the shipment time is often lengthy.
thank you so much
thank you so much! forgot to order early for my father, and ended up ordering late, and the next day I received their order!
Experience
Overall, I am happy with the purchase.
Suggestion: would be nice if I can get an email confirmation of the order placed, and tracking of the order.
Good products, but inconsistent treatment
I wish they did what they advertise and actually send confirmation emails that orders are received, and when the product is being shipped. Additionally if you are using a different ratty to process a payment when a support ticket is needed to process an order it would be much better to disclose this up front as opposed to having a charge disputed.
I placed my order last Friday
I placed my order last Friday, still have not received it. There are no emails sent letting the customers know about their product status, no tracking number.
Excellent and very prompt.
Best Price and Fast Delivery
Received the product in only a few days. Best price out there.
This product is excellent
This product is excellent. It has no taste and mixes with any drink. It is much better than the product you have to mix it yourself. I recommend it to all that I know.
Great times, easy order and fast shipping
Easy site to research items and place an order. Quick shipping!! Very please with our first order, will order again!

Reply from Support Source
Absolutely the best service
Absolutely the best service. The first time I ordered thickened juices for my mother was easy. The advice I was given was amazing and the order came very fast.
I ordered a second time which needed an urgent delivery. I ordered on a Friday afternoon and they came through for me. I received the order on Saturday morning less than 24 hours later. They truly are dedicated.

Reply from Support Source

Reply from Support Source
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