Support Source 

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Rated 5 out of 5 stars

I cannot recommend Support Source highly enough. Prompt, efficient service, great product, and when I've needed to make adjustments to my order at the last minute, they were very accommodating.

Rated 2 out of 5 stars

I had to submit this order twice. The first one allegedly did not go through and I didn’t realize it until my father’s shipment had not arrived. By then, he was out of product. He relies heavily on th... See more

Rated 5 out of 5 stars

Absolutely the best service. The first time I ordered thickened juices for my mother was easy. The advice I was given was amazing and the order came very fast. I ordered a second time which needed a... See more

Company replied

Rated 5 out of 5 stars

I was recently discharged from the hospital with a list of suggested products but no idea of where I should purchase them. It was a lot to take in but then I came across a pamphlet from Support Sour... See more

Company details

  1. Pharmacy

Information provided by various external sources

Your Canadian medical aid source. Providing medical nutrition supplements, thickeners for dysphagia, wound care, enteral, IV, respiratory, urology. Trusted brands delivered right to your door.


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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service and great…

Great customer service and great products for dysphagia.

November 20, 2020
Support Source logo

Reply from Support Source

Thank you for your review. We value you as a customer and look forward to your business in the future.

Rated 5 out of 5 stars

Service

Quick Hassel free , shipping was quick and excellent price can't ask for any better

November 14, 2020
Support Source logo

Reply from Support Source

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. If we can assist with a future order, please do not hesitate to contact our customer service team.

Rated 5 out of 5 stars

Amazingly fast delivery!

I don’t live in big city, but still got my delivery in less than two days. Amazing service and an easy to use website. I’ll be back for sure

July 24, 2020
Unprompted review
Support Source logo

Reply from Support Source

Thank you for your review. We look forward to seeing you again. Please feel free to contact us should you require assistance.

Rated 5 out of 5 stars

Great service and very reasonable…

Great service and very reasonable pricing. I like the flat rate shipping. Thanks.

May 18, 2020
Unprompted review
Support Source logo

Reply from Support Source

Thank you for your review. Should you require any assistance in the future please do not hesitate to contact our customer service team.

Rated 5 out of 5 stars

Friendly on telephone great customer…

Friendly on telephone great customer service. Received Fibercel very fast and as described.

April 24, 2020
Unprompted review
Support Source logo

Reply from Support Source

Thank you for leaving such a nice review. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation.

Rated 4 out of 5 stars

Helpful customer service

April 19, 2020
Unprompted review
Support Source logo

Reply from Support Source

Thank you for your kind words. We will strive to deliver great experiences consistently, please do come again.

Rated 5 out of 5 stars

Great service

March 21, 2020
Unprompted review
Support Source logo

Reply from Support Source

Thank you for your review. Should you require any further assistance please do not hesitate to reach out to us.

Rated 5 out of 5 stars

Finding a thickened drink that my…

Finding a thickened drink that my daughter would actually drink has been so difficult, these were amazing!

March 13, 2020
Unprompted review
Support Source logo

Reply from Support Source

Krista, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Excellent!

It was quick and easy to put an order in, and we received it in less than a week!

October 24, 2019
Unprompted review
Rated 5 out of 5 stars

Supporting you through the transition

I was recently discharged from the hospital with a list of suggested products but no idea of where I should purchase them. It was a lot to take in but then I came across a pamphlet from Support Source so I called. The customer service rep took the time to explain (in detail) each of the items I was inquiring about and I had a lot of questions. I did not feel rushed or pressure to buy. I did place an order and the process was simple, delivered on time and they even called to see if I had any additional questions the following day. I really appreciated the call because being discharged was the main thing all I could think of so the refresher was helpful.
Thank You!!

February 20, 2019
Unprompted review
Rated 5 out of 5 stars

PUSH - Amazing results!!!

I have to be honest, I did not know much about the PUSH product when a friend of ours suggested it for my father-in-law. Thank goodness that she did. My father-in-law had been struggling with an open wound for almost 3 months at the time. He was very slowly getting better - and I mean very slow. It was taking much longer than anyone expected to heal. As you can imagine it was very inconvenient and hindered his travel plans for the winter. Of course, he was a little bit skeptical of the product, but was willing to try anything at this point.

Thank goodness that he did - within 2 weeks the wound had closed fully and he was ready to go - a full month ahead of what the clinic was expecting. Both he and the folks at the wound clinic were amazed at the results. Now everyone is happy - the staff with the healed wound, the father in law who gets to go south, and the rest of us who don't have to hear about the injury anymore!!! Highly recommend this product to anyone that is having any kind of issue with a slow healing wound or incision.

February 19, 2019
Unprompted review

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