It's great to be able to find a tech person when you need them. Supportwave makes that really easy. It's almost astonishing to watch their timer suggest someone will respond in 60 seconds - and it... See more
Company replied
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Excellent! Easy and simple. 5 minutes after landing on the site I was speaking with a knowledgeable helpful IT expert. It was quite a technical issue. Previously we've used freelancer sites for IT job... See more
Company replied
I felt safe using their tools to share my passwords and screen. My support person worked very quickly and found a solution much faster than I thought was possible. NerdApp is a great service and I hig... See more
Company replied
Got my laptop Lockscreen problem taken care of. Happy that my tech was able to talk me through getting screen unlocked after I forgot my password. Bonus was after we did a factory reset, my original d... See more
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Company details
Written by the company
Supportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.
Contact info
United States
- supportwave.com
Great app
Great app. Easy to use. Very responsive. Problem solved in very little time.
Highly recommended.
January 17, 2022
Reply from Supportwave
Hey Peter, thanks so much for your feedback. We appreciate it! Keep well, Caitlin
Very patient and helpful!
January 14, 2022
Reply from Supportwave
Hi April, thank you so much your feedback. We appreciate it! Keep well, Caitlin
Reply from Supportwave
Thanks so much for the great review Gillie! We are glad you had a great experience! Keep well, Kelvin
Reply from Supportwave
Hi Rebecca, we are so glad we were able to assist you. We are here whenever you need help with your tech. Keep well, Caitlin
Got my laptop Lockscreen problem taken…
Got my laptop Lockscreen problem taken care of. Happy that my tech was able to talk me through getting screen unlocked after I forgot my password. Bonus was after we did a factory reset, my original documents and Microsoft Office remained on my laptop, though I expected them to be wiped out
January 11, 2022
Reply from Supportwave
Hi Dori, we are delighted a technician was able to help you and recover your documents. We are here whenever you need us! Keep well, Caitlin
absolutely delighted with the service
absolutely delighted with the service , the approach and how it was done
January 9, 2022
Reply from Supportwave
Hi Norman, thank you so much for your review! Keep well, Caitlin
Brilliant service
Volkan S solved my PC problem quickly and with ease. He is clearly exceptionally good at what he does. I am so pleased with his work I plan to recommend him to all my friends
January 6, 2022
Unprompted review
Reply from Supportwave
Hi Gillian, we are so please Volkan was able to assist you. We will be sure to pass on the kind words. Keep well, Caitlin
Amazing service
Amazing service, my issue was fixed in 5 minutes and the rest of the hour was spent fixing other stuff on my computer that had been bothering me for ages. I would use NerdApp again
January 6, 2022
Unprompted review
Reply from Supportwave
Hi there, thank you for your review! We appreciate it and are here whenever you need us. Keep well, Caitlin
Reply from Supportwave
Hey Akali, thanks so much for your feedback. We appreciate it!
Overall I was pleased
Overall I was pleased, however I needed a quote on a part for my computer which wasn't actioned until I had paid my job deposit which was non-refundable so it left me bound to using NerdApp which I think needs improvement.
January 5, 2022
Reply from Supportwave
Hi Hugh, thank you for you feedback! We will pass this on to management. We have built the quoting feature and we are going to roll this out in Q1. Keep well, Caitlin
Fast and efficient!
December 31, 2021
Reply from Supportwave
Hi there, thanks so much for your feedback! We appreciate it. Keep well, Caitlin
Really helpful
Really helpful. I am a complete dodo with pcs and Jaswill got everything sorted.
December 28, 2021
Reply from Supportwave
Thanks so much for the great review Farah! We are glad that Jaswill got your PC sorted! We are here if you need anything else in future. Happy holidays, Kelvin
Reply from Supportwave
Hey Ding, so glad we were able to assist you! Keep well, Caitlin
Really helpful agent called volkan he…
Really helpful agent called volkan he sorted the issue so quickly and was so friendly
December 26, 2021
Reply from Supportwave
Thank you so much for your review. We will be sure to let Volkan know he did a great job! Happy holidays, The NerdApp Team.
Reply from Supportwave
Thank you so much for the great review Tracy! We are so glad you had a great experience! Happy Holidays! Kind Regards, Kelvin
Amazing service
Amazing service - Adam had a great manner was patient and super efficient! I will definitely use this service again :)
December 14, 2021
Reply from Supportwave
Hello Diana, thank you so much for the kind works and great rating! Adam is an awesome Nerd and we are so happy that you received amazing service, it's what we strive for :) I will let Adam know about your review! Hope you have a lovely week ahead.
Reply from Supportwave
Hi Tamzin, thank you so much for your review! We are here whenever you need us.
A very easy to use and effective…
A very easy to use and effective service. Volkan was punctual, charming and fixed all my problems quickly. Thank you
December 8, 2021
Reply from Supportwave
Hi Jerry, thank you so much for you feedback! We are here whenever you need us.
Great service from Volkan
Great service from Volkan, he preserved with the issue until my PC was working. Really a fantastic resource and will definitely use the nerds again.
December 6, 2021
Reply from Supportwave
Hi there, thank you so much for your positive review. We will be sure to let Volkan know that he did a great job. We are here whenever you need us!
Reply from Supportwave
Hi Jack, Thank you for your review. We appreciate it! Keep well, Caitlin
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