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Rated 1 out of 5 stars

Terrible customer service and do not believe the stated shipping delivery times. The promise a certain time frame but do not deliver in that time. When ask about times they just give you a ya and ca... See more

Rated 5 out of 5 stars

I have been a customer of Suppz since 2008...every single time I reach out to Brent or place an order, I get almost immediate responses. My products ship quickly and I get them very shortly after. I... See more

Rated 5 out of 5 stars

I order from Suppz roughly once every 3-4 months and am always incredibly satisfied with my experience. Once in a while something may come up like being out of stock of an item I've ordered, but they... See more

Rated 1 out of 5 stars

Well like every horrible review, mine is the same complaint. Slow delivery, poor (no) communication and an all around shady company. I guess I’ll be the first terrible review for 2021. Anyway, th... See more

Company details

  1. Fitness and Nutrition Service
  2. Pharmacy

Information provided by various external sources

From protein powders to weight loss supplements, we've got it all. And we've got the lowest prices too! We ship our supplements internationally, and if you're ordering from the USA shipping is FREE with $49+ orders!


Contact info

2.5

Poor

TrustScore 2.5 out of 5

3K reviews

5-star
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3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Suppz Review

Order was shipped immediately...got free shipping because my order was over $59. Ordered on Wednesday...my product arrived on Friday!! Awesome Stuff!!

March 1, 2017
Unprompted review
Rated 5 out of 5 stars

Tanks

Very good service and good personal. I gonna use this page for furture orders//sweden

February 12, 2017
Unprompted review
Rated 4 out of 5 stars

Awesome!

The deals on this sight are great. Found my personal protein of choice on a buy one get one sale. Can't beat that!!! Shipping was quick as well. Will def be using this site again!

February 1, 2017
Unprompted review
Rated 5 out of 5 stars

Awesome !!!!!

Quick , no hassle service , other companies should follow your lead , great job , I found my product , ordered it , two days later started taking it , thanks Suppz !!!!!

January 18, 2017
Unprompted review
Rated 5 out of 5 stars

Good prices, good selection

I've ordered from Suppz twice now. Both times I received free shipping which is great. Their selection is good. Not as vast as some other sites but still I can get most items I want or need. I live in Delaware and my orders are usually received in 3 days which isn't bad at all considering the shipping is free. They also accept coupon codes which helps the savings even more. I foresee Suppz getting more of my business.

January 16, 2017
Unprompted review
Rated 5 out of 5 stars

It really works!

This is the real formula, so glad i found it once again. It's helping me get passed the plateau that I was struggling to get beyond

June 29, 2016
Unprompted review
Rated 4 out of 5 stars

Good service, decent shipping.

I live in the La Crosse area. I placed my order on a Saturday and received my order on Thursday afternoon. I would have expected slightly faster shipping given my proximity, but I wasn't unsatisfied overall. I've had orders from Suppz be delivered faster, however.

June 19, 2016
Unprompted review
Rated 3 out of 5 stars

Tracking Update Info & Customer Service Email Ettiquite Needs Work

Tracking info never updated. Continued to say it was shipped but never updated. Contacted customer service and didn't receive a very formal response. Just an email with the updated/corrected tracking information. No 'Hello', 'sorry for the inconvenience' 'hope this helps' or 'let us know if you have any questions.' Proper etiquette when handling customer issues/complaints would be nice.

June 16, 2016
Unprompted review
Suppz.com logo

Reply from Suppz.com

The email with the shipping number is auto generated and we apologize if it seemed informal. After speaking on the phone with you and apologizing for the delay we upgraded your shipping for free and thought this would rectified the issue.

Thanks, Ty

Rated 5 out of 5 stars

Great product. Great service.

I bought myokem's pyroxamine to help with weight loss. I was impressed with the company first when using their customer service instant messenger. The paypal payment option was not working correctly, and i was quickly assisted. I was even given a discount for my trouble. The free shipping was super fast! I got my order in 2 or 3 days. The supplement itself works great for appetite suppression. Very happy with my experience.

June 14, 2016
Unprompted review
Rated 5 out of 5 stars

The best

Great prices ! Super competitive! Customer service is really helpful and goes above and beyond.

June 13, 2016
Unprompted review
Rated 1 out of 5 stars

I was sent an EXPIRED product

I was very excited to find that this company sold Gaspari Detonate. It has been discontinued, but this site claimed it had some to sell. Upon receiving them, I noticed the bottle had an expiration date that had passed. I reached out to the SUPPZ customer service and made them aware. Initially they told me that nothing was wrong with them, and that the shelf life for the pills was way past the expiration date. I took a pill. I felt tired and bloated afterwards. I told the customer service for SUPPZ and they told me that I could return the item and receive a credit for another purchase. I demanded that they give me my money back. This wasn't fair. The customer service agent them said to me that it clearly states on their website that the items are expired and that it was my decision to take a chance and order the bottle of pills anyway. Ummm what????!!!! Hell no! I didn't see that! If I had, I wouldn't have purchased them. Why would I want expired pills????? Anyways, thank GOD I ordered through Amazon. After complaining, I was told by the customer service agent that they apologized and that I should send the bottle back and would receive a full refund. Shoppers beware!

June 12, 2016
Unprompted review
Suppz.com logo

Reply from Suppz.com

All Detonate that is left on the market is expired. We feel we clearly have this listed on the site with one even having to click on the serving size stating this product and size is expired right in the drop down.
After speaking with you when you realized it was expired you still opened the product and tried it but unfortunately the results were not as you wished. This is the first anyone has complained of the product not working and we have sold hundreds of bottles with customers being very happy and even returning to buy more.
Even after all this we accepted the opened return of used product and issued a full and complete refund.

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