supremenutrition.com Reviews 159

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Very very slow delivery, and terrible customer service! My first 2 orders arrived but took several weeks, I’ve given them a chance and ordered agin but 4 weeks on and nothing! They simply... See more

Rated 5 out of 5 stars

I have just received my diet whey protein products & I can say they taste amazing. Customer service was also great - colleague named James helped resolve an issue straight away. Overall really good pr... See more

Rated 5 out of 5 stars

Supreme nutrition is the first product I have drank and actually enjoyed drinking it! I have tried a fair few and never been able enjoy drinking it, such as Herbalife and slim fast! I have coeliac dis... See more

Rated 5 out of 5 stars

Had an issue with a previous order, so when i placed my new order i spoke to someone prior to ordering and the confirmed the item i wanted was in stock. When my package came, it had added free items i... See more

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3.9

Great

TrustScore 4 out of 5

159 reviews

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Rated 1 out of 5 stars

Worst customer service I’ve ever experienced

Very very slow delivery, and terrible customer service!

My first 2 orders arrived but took several weeks, I’ve given them a chance and ordered agin but 4 weeks on and nothing!

They simply ignore all emails but happy to take payment!

Please isn’t be fooled by their website, it’s a shambles of an outfit!

June 15, 2022
Unprompted review
Rated 1 out of 5 stars

This company deserves NO stars

This company deserves NO stars. They used to be brilliant but I have no idea what’s happened. I placed an order over a month ago and still NOTHING and NO contact from anyone, if there even is anyone working there. Worst company ever! They shouldn’t be advertising what they do. Disgusting company. I’m now having to go through my bank for my money back and after years of using them I’m DONE. Never again.

April 29, 2022
Unprompted review
Rated 1 out of 5 stars

AVOID

Throwing money down the toilet would be a better less stressful use of money than trying to get anything you ordered from these people delivered to you.

February 9, 2022
Unprompted review
Rated 1 out of 5 stars

Didn't want to even give 1 star but…

Didn't want to even give 1 star but only option to review them. Mirrors the comments below, shocking service. One month after ordering and repeated chaser emails, still no product or response. I've used them for my pre workout for years and what was once a reputable company has now turned into a shambles of one.

February 3, 2022
Unprompted review
Rated 1 out of 5 stars

No Products ....4 weeks passed i…

Ordered and over a 4 weeks passed i eventually got a confirmation ... I instantly cancelled as after 10 days I belived it handt been confirmed and did a local Holland Barrett Shop.

The products arrived, i haven't opened the box as i no longer want them.

Many emails not answered, The phone number doesn't exist.

I will take this up with my credit card company...

Not sure if they are a scam or a shambles....

January 14, 2022
Unprompted review
Rated 1 out of 5 stars

Ignored all emails after essentially scamming me

The pre workout is very sickly and made me feel ill, I had subscribed to it and couldn’t find how to cancel so emailed the company to ask them to do it for me. They emailed me back the day before the next order shipped (so I didn’t see it in time) and have since ignored all 6 of my emails over the past month asking for a refund. For a company who has one of their main things as being trustworthy, they don’t really stick to it. I’ve still got the preworkout sealed in case they do reply but their “24/7 customer support” is definitely far from that!

January 10, 2022
Unprompted review
Rated 1 out of 5 stars

Do not buy from them

Do not buy from them. Shocking customer service. Ordered a month ago for whey protein concentrate. My order never arrived. Sent multiple emails to ask for tracking number or cancellation but no one replied. Wasting time and money. Super disappointing.

November 8, 2021
Unprompted review
Rated 1 out of 5 stars

Shocking company AVOID AT ALL COST

Well were do I start absolutely diabolical, I place a order over 14 days ago, I’ve still not received my order, taken my money. I’ve sent a number of emails to get this resolved, I’ve also messaged them on messenger no reply..
absolutely shocking company why earth perri edwards and her husband ox would want to be ambassadors for this company is beyond me..

October 26, 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely dreadful service considering…

Absolutely dreadful service considering they have good people as there ambassador. Don’t reply to emails and delivery service is shocking I ordered protein bars from grenade 5 days ago got a message today saying they will be delivered tomorrow I ordered from supreme over 2 weeks ago and I have had so many excuses and no reply to emails . Shocking company ,

October 26, 2021
Unprompted review
Rated 1 out of 5 stars

So disappointed

So disappointed. I placed a big order, never to receive any of my items! My money was taken and never delivered. I wrote several emails to them and never heard anything back from them! The sad thing was that I didn’t want a refund, I just wanted the products I had paid for. Extremely disappointed with the way I’ve heard nothing from the company!

October 5, 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

The worst experience buying online that I have ever had. I made an order weeks ago, the money was took out of my account BEFORE the item was dispatched and it STILL hasn't been. My money should have never been taken before the order was dispatched & why is taking over two weeks to send it? I've sent many emails complaining and still had no response to the refund I've requested. DO NOT USE this company, never had to wait longer than two days for a Bulk or MyProtein order.

September 6, 2021
Unprompted review
Rated 1 out of 5 stars

Awful experience

Awful experience. Because of wrong package etc. I have been promised bug box full of stuff for free. I have received only ordered by me and since this moment nobody talked to me, without any reply. I am not recommend to anybody this company anymore.

July 21, 2021
supremenutrition.com logo

Reply from supremenutrition.com

Hi Milan, I can't seem to find any emails from yourself. Please could you drop us an email here: hello@supremenutrition.com
There has been a number of issues due to Brexit that are completely out of our hands so we're doing our best at the moment. Please drop me an email and we'll get this resolved. Thanks.

Rated 1 out of 5 stars

Be careful trusting them with your money

Paid for an order several weeks ago but order never arrived. Supreme nutrition Are ignoring all my contact so they don’t have to refund me.

July 12, 2021
Unprompted review
supremenutrition.com logo

Reply from supremenutrition.com

Hi Sarah, I am so sorry about this I've just found your email now in my spam folder. Contacting you via email to get this sorted now. Apologies again for this. Oliver

Rated 1 out of 5 stars

Bad taste

I bought The recovery milk chocolate. It taste very bad. It taste like old milk.

July 2, 2021
Unprompted review
supremenutrition.com logo

Reply from supremenutrition.com

Hi Jacob, this doesn't sound good can you send me an email with your order number here: hello@supremenutrition.com.

It sounds unusual! We'll get this sorted with you asap.

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