Easy to obtain on line full ex planation of cover given in plan obtained. Covered my requirements for my new car.
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Really excellent experience with the call centre advisor. I wish all companies had call centres in the UK. The level of understanding makes everything so much easier. Anyway. That was easily one o... See more
Company replied
I was able to buy a 4 yr replacement vehicle GAP insurance for a better price than elsewhere - and much cheaper than my car dealer. It was easy to find what I wanted, look at the prices for different... See more
Company replied
Simple , straight forward and easy to understand. I was getting a bit bogged down with the different options but Sura was just right.
Company replied
Company details
Written by the company
Simple, reliable protection. Sura is part of the Sura Group, whose brands have been providing motor ancillary products, including Gap Insurance, for nearly two decades, since 2009. Sura was created by bringing together two established names (Platinum Gap and Direct Car Warranty) to create a simpler, more streamlined experience for customers. The result is a single brand focused on clear cover, fair pricing and straightforward service. Today, Sura continues that journey, helping drivers across the UK protect themselves from unexpected financial loss if the worst happens.
Approachable insurance you can rely on.
Written by the company
- Simple, straightforward cover
- We keep things clear and easy to understand, so you know exactly what you’re getting. No jargon, no unnecessary complexity, just cover that does what it’s meant to.
- Support when it matters
- From your first quote through to a claim, we’re here to make things simple. Our UK-based team provides clear guidance at every stage.
- Built around real needs
- Our products are designed to reflect how people actually buy and use their vehicles. Flexible options help you choose the level of protection that suits your situation.
- Trusted by thousands of drivers
- Customers across the UK rely on us for reliable protection and straightforward service. Our ratings reflect a consistent focus on doing things properly.
Buy with Complete Confidence
30 Day Money Back Guarantee
We give all customers an extended period to review their cover and ensure it's suitable for them. We'll be happy to answer any questions you may have or issue a full-refund on your policy if you wish to cancel within 30 days.
Contact info
1 Neville Street, LS1 4DW, Leeds, United Kingdom
- 0330 043 99 33
- info@sura.co.uk
- sura.co.uk
Easy to book gap insurance with…
Easy to book gap insurance with everything i need on it.
August 2, 2025
Reply from Sura
Thank you for your kind words, we really appreciate your support!
Gap Insurance
Answered all my questions and very reasonable prices. The lady's who dealt with me was first class.
August 3, 2025
Reply from Sura
Great to hear you had a positive experience, thank you for taking the time to share.
Reply from Sura
We’re glad everything went smoothly, thank you for your review!
Reply from Sura
Thank you for the review, pleased we could help!
Gap insurance the easy way
Simple and straightforward process from start to finish. Very clear policy wording very good price
June 3, 2025
Reply from Sura
We’re glad everything went smoothly, thank you for your review!
Easy to speak to someone on phone.
Easy to speak to a very helpful advisor on the telephone. The exact policy for my needs was explained to me and now I feel confiedent that I am as fully covered as I need to be with this policy.
May 1, 2025
Reply from Sura
Great to hear you had a positive experience, thank you for taking the time to share.
Great cover at at a good price
Great cover at at a good price. Proof of the pudding would come if we ever need to make a claim.
February 6, 2025
Very helpful lady knowledgeable and…
Very helpful lady knowledgeable and directed me to a good solution
January 31, 2025
Seemed cost effective against other…
Seemed cost effective against other company offerings
January 6, 2025
Really easy to use and pleasure to deal…
Really easy to use and pleasure to deal with.
January 2, 2025
Great product for a great price
December 11, 2024
Competitive
I was looking for 4 years GAP insurance at a competitive price which PG sipplied.
December 4, 2024
Really superb customer service
Paul was an absolute pleasure to deal with. He clearly knows his subject and was superb in talking me through my options and helped me take the right product which wasn't a more expensive option that I thought was right for me. Thank you Paul.
November 7, 2024
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