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Rated 4 out of 5 stars

Difficult to find the site on search engines. Once found through Autoslash recommendation it was smooth.

Rated 1 out of 5 stars

Use alternative whenever possible. Fast and convenient allow same day purchase with rental (before signing contract) until you need to contact an agent or submit a simple $85 battery recharge c... See more

Rated 5 out of 5 stars

I am in the process of helping son w college apartment. This sure app was easy and when i inquired about a change the associate taking message was cery nice. The agent then got back to me very quickly... See more

Rated 5 out of 5 stars

I've previously been insured thru Sure Renters Insurance but had let the policy lapse and Kayvan was very polite in reaching out to remind me that SRI was still interested in covering my renters polic... See more

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4.2

Great

TrustScore 4 out of 5

493 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service, very friendly and easy to work with!

December 14, 2020
SURE (USA) logo

Reply from SURE (USA)

Hi Sabrina,

Thank you for the outstanding review! We are happy we could help.

Best,
The SURE Team

Rated 5 out of 5 stars
SURE (USA) logo

Reply from SURE (USA)

Hi Ray,

We are glad to hear you had such a great experience! Thank you for the positive review.

Best,
The Sure Team

Rated 5 out of 5 stars

Easy set up

Fast and easy set up

November 3, 2020
SURE (USA) logo

Reply from SURE (USA)

Hi Matthew,

Thank you for the positive feedback! We are happy to hear it.

Best,
The SURE Team

Rated 5 out of 5 stars

Quick and easy!

November 2, 2020
SURE (USA) logo

Reply from SURE (USA)

Hi Elmer,

Thank you for letting us know! We appreciate your review.

Thanks,
The SURE Team

Rated 5 out of 5 stars

Harper was so wonderful

Harper was so wonderful. She made it all so easy!

October 9, 2020
SURE (USA) logo

Reply from SURE (USA)

Hi Connie,

Thank you for sharing! We are lucky to have her.

Thanks,
The SURE Team

Rated 5 out of 5 stars

Really easy to navigate online to…

Really easy to navigate online to acquire insurance and was instantly called for any help I may need.

October 8, 2020
SURE (USA) logo

Reply from SURE (USA)

Hi Juana,

Thank you for the positive review! We are happy we could help.

Best,
The SURE Team

Rated 5 out of 5 stars

Excellent

Excellent price is very reasonable. I will recommend to others.

October 3, 2020
Unprompted review
SURE (USA) logo

Reply from SURE (USA)

Hi Patricia,

Thank you for letting us know! We appreciate your feedback.

Thanks,
The SURE Team

Rated 5 out of 5 stars

Great experience awesome customer…

Great experience awesome customer service

September 25, 2020
Unprompted review
SURE (USA) logo

Reply from SURE (USA)

Hi Jessica,

Thank you for the great feedback! If you ever need us, give us a call at 1-844-335-5441.

Thanks,
The SURE Team

Rated 5 out of 5 stars

Awesome Support

I really appreciate the quick call that clarified all my questions, also as a first time buyer of a renters insurance, I absolutely love the support you have provided.

September 21, 2020
Unprompted review
SURE (USA) logo

Reply from SURE (USA)

Hi Surbhi,

We are happy to hear you had such a great experience! Thank you for an awesome review.

Best,
The Sure Team

Rated 5 out of 5 stars

It was quick and easy

It was quick and easy. The agent was wonderful and by the way it was less expensive than others that I had checked with.

September 14, 2020
Unprompted review
SURE (USA) logo

Reply from SURE (USA)

Hi Wendy,

Thank you for sharing your feedback with us! We are happy we could help.

Thanks,
The SURE Team

Rated 5 out of 5 stars

Didn't need it but having it was good…

Didn't need it but having it was good just in case. Much cheaper than rental company.

September 11, 2020
Unprompted review
SURE (USA) logo

Reply from SURE (USA)

Hi Micah,

Thank you for the great feedback! If you ever need us, give us a call at 1-844-335-5441.

Thanks,
The SURE Team

Rated 5 out of 5 stars

A+ Service!

It was good! They helped me go through the application for my insurance pretty smoothly and she was very patient. A+

September 8, 2020
Unprompted review
SURE (USA) logo

Reply from SURE (USA)

Hi Gabriela,

Thank you for the great feedback. We are happy to hear it!

Best,
The SURE Team

Rated 5 out of 5 stars

Very Compassionate

Udhai Gill was Very helpful and patient ! Thank you very much for that !

September 2, 2020
Unprompted review
SURE (USA) logo

Reply from SURE (USA)

Hi Anthony,

Thank you for sharing your positive feedback with us! We are lucky to have him.

Thanks,
The SURE Team

Rated 5 out of 5 stars

FAST

FAST. SIMPLE.

August 25, 2020
Unprompted review
SURE (USA) logo

Reply from SURE (USA)

Hi Adam,

Thank you for the great feedback! If you ever need us, give us a call at 1-844-335-5441.

Thanks,
The SURE Team

Rated 5 out of 5 stars

The agent I spoke with was very…thorough

The agent I spoke with was very thorough and professional. If I were hiring, I'd want an employee like her

August 21, 2020
Unprompted review
SURE (USA) logo

Reply from SURE (USA)

Hi Karl,

Thank you for letting us know! We appreciate your feedback.

Thanks,
The SURE Team

Rated 5 out of 5 stars

Maddie and Michael saved me

Maddie and Michael saved me! Quick service affordable price reliable agents! Thanks Sure!

August 21, 2020
Unprompted review
SURE (USA) logo

Reply from SURE (USA)

Hi Ashley,

Thank you for sharing! We are glad to hear they could help.

Thanks,
The SURE Team

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