SureSet Resin  Reviews 101

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Purchased sureset resin to lay between slabs in our garden . Unfortunately there was an issue with resin packs supplied . Contacted sureset spoke to Jim in technical (option 4) who could not be mor... See more

Company replied

Rated 4 out of 5 stars

Ordered Resin Drive repair kit, they arrived promptly. Had also ordered Alloy edging strip which arrived separately the same day, arrived damaged due to poor packaging. Replacement arrived packaging e... See more

Company replied

Rated 5 out of 5 stars

What a fantastic service we have received from Jim. Customer service above and beyond! Jim helped me match an existing drive resin colour. We can now make repairs to our drive which was put down b... See more

Company replied

Rated 5 out of 5 stars

SureSet is the only Resin bound aggregate we install. We’ve turned down lucrative work because the client wanted to go with a lesser brand. Lesser brand = unpredictable results = high stress & poor se... See more

Company replied

Company details

  1. Landscaping Service
  2. Gardener

About SureSet Resin

Written by the company

Specialising Exclusively in Resin Systems for Permeable Resin Bound Paving since 1997. SureSet Resin Systems are committed to providing consistently high quality products across the globe. The strength of the product is in the resin technology itself, and is available for installers to be able to offer value for money and an excellent installation service. When installed by a SureSet Team, Approved Installer or Global Partner the installation is backed by a 21 year guarantee. By combining our superior clear resin and premium quality natural aggregate, marble and recycled materials we offer you the highest quality resin bound paving that is permeable, durable, UV stable, smooth and accessible, easy to maintain and SuDS compliant. Our trade and DIY products all contain the same high quality material and resin that are used on all our approved installations, however they are not covered by our 21 year guarantee.
Extensive Colour Range
Offering a full supply and installation service, the company’s extensive range of products has brought life to projects throughout the UK. The complete SureSet range includes a wide variety of colour and texture options, with natural gravel and crushed stone, marble, and recycled glass, providing almost limitless options for homeowners, landscape architects, developers, and interior designers. Commercial and Residential Installation service SureSet is equally suitable for both new build and refurbishment projects, providing a fully permeable surface which allows water to freely drain through the paving - the rate of permeability depending on the size of aggregate and type of sub-base specified. Providing a permeable surface means that SureSet paving can be used by homeowners without the need for planning permission and save homeowners money when introducing a rainwater water harvesting system.
Commercial case studies
21 Year Guarantee with all installations SureSet Resin Systems provide highly attractive, durable, long-lasting surfaces that require virtually no maintenance. The low energy material is mixed cold on site and floated by skilled installers to deliver a smooth finish, ideal for areas where wheelchairs and pushchairs may be used. Each installation is supplied with a full ...
21 Year Guarantee
Paving products available to Buy online There are many paving products available DIY Kits for small areas, DIY Packs for larger areas such as patios and there are TradePack for those within the industry or have their own tools and equipment to enable them to carry out the work. Sustainable Solution SureSet systems not only provide beautiful and long-lasting surfaces, but also deliver a number of sustainability benefits, particularly with regard to water management. As city and urban areas continue to develop, the amount of hard surfacing inevitably increases – with new roof areas, car parks, driveways and paths all disrupting the natural water cycle and potentially contributing to serious contamination and flooding. The specification of SureSet permeable paving can significantly alleviate many of these problems, allowing pollutants (especially hydrocarbons and heavy metals) to be trapped and filtered by the sub-base, controlling the flow of water into storm drains and helping to stabilise local vegetation by maintaining the flow of water to the roots of trees and plants and preventing excessive and potentially damaging root movement. SureSet also helps lower the heat island effect commonly found in heavily built-up areas, with the water that has passed through the surface eventually evaporating back into the atmosphere and turning into cool air (known as ‘the wicking effect’). Alternatively, this water provides the opportunity for rainwater harvesting, with the potential for water to be collected in underground storage tanks and subsequently recycled. For information about any of the company’s products or its sustainable solutions,
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4.3

Excellent

TrustScore 4.5 out of 5

101 reviews

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Rated 5 out of 5 stars

Cream of the crop

Every order we have placed with Sureset has been dealt with in a friendly and timely manner. Couple that with a top quality product and fantastic aftercare, means we don't go anywhere else

March 29, 2021
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Reply from SureSet Resin

Cream of the crop - we like that! Thank you kindly. We will continue to do our best.

Rated 5 out of 5 stars

DIY Kit

Excellent service. Kit arrived promptly. A small problem with the shade of the mix being lighter than we expected but their warehouse team responded to the issue quickly. Highly recommended

March 10, 2021
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Reply from SureSet Resin

Excellent news! Thank you for your honest feedback.

Rated 5 out of 5 stars

SureSet is the only Resin bound aggregate we install

SureSet is the only Resin bound aggregate we install. We’ve turned down lucrative work because the client wanted to go with a lesser brand. Lesser brand = unpredictable results = high stress & poor service. Why would anyone bother with anything less than perfect?

March 6, 2021
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Reply from SureSet Resin

Thank you!!

Rated 5 out of 5 stars

asked for an opinion on what i needed…

asked for an opinion on what i needed by sending in a picture of an existing path that needed repairing, i was sent a sample very quickly and that enabled me to order what i needed and it was delivered promptly.

February 1, 2021
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Reply from SureSet Resin

We are pleased you found our team and service helpful . Thank you.

Rated 5 out of 5 stars

Easy transaction

Easy transaction, fast delivery, great product.

January 6, 2021
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Reply from SureSet Resin

We are pleased you had an outstanding experience! Thank you for leaving your review.

Rated 5 out of 5 stars

Exceptional resin bound product

Exceptional resin bound product. Tried many suppliers over the years but Sureset is the strongest UV resin by far. Great staff knowledge and very fast transactions and delivery of goods.

December 24, 2020
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Reply from SureSet Resin

Thank you for your review, we appreciate this greatly and will continue to provide all our customers with high quality products and an excellent service.

Rated 5 out of 5 stars

Friendly knowledgeable staff who always…

Friendly knowledgeable staff who always go that extra mile to help. Out standing product thats value for money and leaves you satisfied that you made the right choice in choosing Sureset .

December 21, 2020
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Reply from SureSet Resin

Thank you Karl for passing on this feedback from your customer and yourself.

Rated 5 out of 5 stars

Really impressed

Really impressed, great quality resin and really good installer

December 21, 2020
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Reply from SureSet Resin

Greg, we are pleased you are impressed with the quality of our products and our installation. Many thanks.

Rated 5 out of 5 stars

New Courtyard

Four houses live by our new Courtyard. It looks great, so everybody is happy.
Thanks to SureSet which gave us good advice and a great product

December 17, 2020
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Reply from SureSet Resin

Thank you Jeremy, we are pleased how happy everybody is with the resin bound paving.

Rated 5 out of 5 stars

Excellent service>

Excellent service>
Arrived on time but had to phone technical regarding application.
The lady was extremely helpful and supplied full instructions.

December 17, 2020
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Reply from SureSet Resin

Thank you for commenting on our excellent service, we are pleased we could help , our technical team are very knowledgable.

Rated 5 out of 5 stars

I used Sureset recently and I can only…

I used Sureset recently and I can only give 5 stars. Anna from the sales department was awesome and she was very helpful sorting out all the issues I had with my purchase. Matt from technical was great in answering all my question on how to use the product and giving personalised calculation on how to use the product for my need and and Kristy in sales ledger keeping up with all the changes on the invoice that I was making constantly.

November 30, 2020
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Reply from SureSet Resin

On behalf of our team, it was a pleasure to be able to help you throughout every stage of your order and we would like to thank you for the great feedback 😊

Rated 5 out of 5 stars

Great company to deal with

SureSet regularly provide us with their products - the products are (in our opinion) absolutely the best on the market. SureSet always deliver on time and offer excellent customer support. I would recommend using them to anyone.

November 29, 2020
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Reply from SureSet Resin

Thank you Sean for your feedback, you're truly a satisfied and loyal customer - we are always happy to help!

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