Suresnag360surveys Reviews 20

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I'm so glad I engaged Dean to do a pre-completion snagging survey on my Mum's new build house. He identified numerous issues, both cosmetic and relating to build quality, most of which I would definit... See more

Rated 5 out of 5 stars

Fantastic, we highly recommend! Contacted Dean for a pre completion snag quote, he was on holiday at the time but responded very quickly, it was a bit last minute but he was able to book in for the... See more

Rated 5 out of 5 stars

Dean was highly personable and professional in handling our post completion snagging survey. We were able to book our survey in a timely manner with ease, with Dean liaising directly with the estate a... See more

Rated 5 out of 5 stars

I cannot recommend Dean more highly. Called him on Monday in need of a full building survey on our new purchase, under some time pressure. He moved things around to do the survey on Thursday (3 days... See more

Company details

  1. Real Estate Surveyor

Written by the company

At Sure Snag 360, we specialise in New Build Snagging Surveys, delivering meticulous inspections to ensure your new home meets the required standards. Our comprehensive New Build Snagging Survey provides detailed reports for your builder, enabling correction of defects. With over 30 years of experience in the building industry, constructing new homes and managing builds to NHBC standards at a senior level, our expertise is unmatched. By choosing us, you access the best level of service, as we excel in spotting hidden defects and snags that might be overlooked. Our commitment to thoroughness, precision, and your satisfaction underscores every New Build Snagging Inspection. Get in touch to inquire about our New Build Snagging Survey price.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

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Rated 5 out of 5 stars

Money well spent

I'm so glad I engaged Dean to do a pre-completion snagging survey on my Mum's new build house. He identified numerous issues, both cosmetic and relating to build quality, most of which I would definitely have missed myself. His report arrived the same evening that the survey took place, and gave me confidence to ask the developers to rectify far more issues than I would have otherwise done. They have agreed to fix all the issues raised. In addition, he identified a couple of more serious matters that I now have the ammunition for in order to get them sorted too. Dean was very approachable and was happy to chat through some of the issues on the phone. Wouldn't hesitate to recommend or to use again in the future.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic and we highly recommend!

Fantastic, we highly recommend!
Contacted Dean for a pre completion snag quote, he was on holiday at the time but responded very quickly, it was a bit last minute but he was able to book in for the date we asked for which was within a week! Furthermore, he produced his report and findings professionally and quickly!
Great service, advice and a pleasure to meet him on the day too, many thanks Dean!

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Dean was phenomenal!

Dean was phenomenal!
I called SureSnag 360 after reading the reviews on here.
I spoke to Dean on Thursday explained my situation was really urgent as I'd only found out that day I would be exchanging and completing within the week. Even though he was fully booked he offered to carry out a snagging survey for me on the Saturday.
The report was excellent very in-depth and the photos very clearly showed what issues would need addressing. They also enable me to check the work has been done as I can compare before/after. As promised the survey arrived in my inbox later on the day it was carried out.
Please don't listen to those who say it's unnecessary to have a snagging survey carried out on a new house. Dean uncovered a number of issues I would never have come across until it was too late. He was happy to discuss anything I was worried about and answer any questions.
I cannot recommend him highly enough worth every penny and the peace of mind it gave me is priceless

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend. Will 100% use him again.

I had a great experience with Sure Snag. I was unsure about the whole process and Dean took time to explain how it all worked and which survey I should do.

Dean is very honest and personable with a vast experience in the building industry.

I cannot recommend him enough.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

New Build Snagging

Dean has been very through in delivering an extensive snagging report for new build I purchased. It has been a pleasure working with Dean for the advice and support he has given me through the process and expectations of how best to deal with builders on defects encountered within the property.

Only negative comment would be that the snagging report is too big to send to builder and I have had to arrange for compression of the file before sending via email.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Impressive and Relentlessly Professional

Dean was excellent throughout the snagging process for my new build. He was professional, thorough, and completely focused on protecting my interests. Despite facing a few obstacles, he handled everything with resilience and integrity. His work ethic, open communication, and attention to detail gave me total peace of mind. I wouldn’t hesitate to recommend him!

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We were nervous about buying a new build after having a bad experience in the past so knew we wanted to have a comprehensive snagging report done.

Dean was excellent from the moment we first contacted him. He had a lot of time for all of our questions about how the process works and was even willing to give us advice about our situation given the fact that the developers had gone into administration. We had multiple phone calls with Dean before the snagging.

On the day Dean turned up on time and spent most of the day completing our snagging. The report was very comprehensive with pictures showing all of the issues and again Dean was willing to spend time answering our questions and explaining what the issues were that he had included in the report.

Afterwards we received the report on the same day in the evening and when we got a response from the seller, we had questions for Dean on some of their answers to the snags that Dean had raised. Again Dean was willing to spend time going through these with us and answered all of our questions.

We could not recommend Dean highly enough and we will certainly use him again for any future house purchases we make. Thank you for your help Dean.

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer care, professional and fast turn-around

Dean was highly personable and professional in handling our post completion snagging survey. We were able to book our survey in a timely manner with ease, with Dean liaising directly with the estate agents to organise access. Dean's report was providing on the same day as the survey and was thorough and easy to understand. Further to the report, Dean made himself available for a call to walk us through the report and provide further context to the issues identified. All together, we would highly recommend Suresnag360surverys.

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Snagging Service

Outstanding Snagging Service – Highly Recommended!

I recently hired Sure Snag 360 Surveys for a post-completion snagging survey, and the service exceeded my expectations. Dean was exceptional throughout the process, demonstrating incredible attention to detail and professionalism.

He identified issues I hadn’t noticed and explained everything clearly, giving me complete confidence in the thoroughness of the survey. The final report was detailed and well-structured, making it easy to address the findings with my developer.

I highly recommend Sure Snag 360 Surveys to anyone in need of a snagging service. Dean was fantastic, and his expertise made all the difference.

December 15, 2024
Unprompted review
Rated 5 out of 5 stars

Highly professional and exceptional service

Dean provided a snagging survey demonstrating professionalism and amazing attention to detail in identifying and report all issues. The survey was done promptly with a comprehensive report and detailed, with pictures, communicating clearly what needs to be rectified. We were extremely happy with the report and advice given by Dean as his wealth of knowledge, expertise, professionalism and friendly approach exceeded our expectations. We highly recommend Dean for all your surveying needs.

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

Snags for new home

So happy I came across Dean, was recommended to use his service for snags for my new home. I found him to be very informative and stress free. When we received his report, my wife and I were extremely impressed. Noticed things we would of never seen.

Thanks so much. Highly recommended.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Highly highly recommend!!

I cannot recommend Dean more highly. Called him on Monday in need of a full building survey on our new purchase, under some time pressure. He moved things around to do the survey on Thursday (3 days later than my call). I received a phone call 7pm on Thursday to talk me through the gist of the report, and the full written version was in my inbox this morning - Saturday - 36 hours after the survey. So I had my report less than a week after initially reaching out.
Dean moved mountains to help and was thoroughly pleasant and friendly to deal with. Very knowledgeable, asked more questions than the 3 other companies I spoke to combined, before quoting. Reasonable price too. Highly recommend using Dean @suresnag360 you won’t regret it!

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Level 3 Survey

Dean was very responsive in initiating contact after my initial query and extremely accommodating in availability. He was very knowledgeable across the spectrum and performed a thorough review of my requirements, costs and expectations before initiating the survey. The sellers commented on how professional and friendly Dean was whilst conducting the survey and I found his report full and detailed. Dean has continued to make himself available after the survey and continues to provide advice if called. Overall a very professional, genuine and friendly service.

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

Sure Snag 360 provided exactly what we…

Sure Snag 360 provided exactly what we needed and went out of their way to undertake a survey then provide a report at short notice. Dean was both reassuring and highly experienced, and answered numerous questions before and after the survey. Would highly recommend!

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent professional service highly…

Excellent professional service highly recommended.
You hear horror stories about surveyors doing a bad job and charging the earth, not so with Dean everything was explained and in fine detail found issues we wouldn't have know about thus saving us a lot of money.

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

What a fantastic company

What a fantastic company, they made everything super easy for us from the get go to talking us through their findings and where to go next

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

Would highly recommend had a fantastic…

Would highly recommend had a fantastic experience with this company suresnag360 when selling our house, nothing was too much trouble very professional from start to finish, got our survey back within a week, great job guys

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service when buying our new house. They went through everything in detail and answered the additional queries we had. We were able to buy our house in confidence knowing that Suresnag360 had been rigorous with checking for any issues.

October 1, 2023
Unprompted review
Rated 5 out of 5 stars

Professional, prompt and very helpful

We had a great experience with SureSnag360. We recently moved into our first house, having not much idea about themso we couldn't trust we'd get all the snags ourselves.

SureSnag360 came round promptly and I got the survey back the same week! They were very knowledgeable and answered all questions we had. Well worth the money.

Thanks SureSnag, you've helped us massively!

- Oliver

October 27, 2023
Unprompted review

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