Surfacewebservices Reviews 31

WOW! I can’t believe I didn’t google this place first! I have had Rebecca Lee from Surface Web Media/Services (or what every other name they’re using to trade under these days) on my back demanding over £1247 for a ‘supposed’ website which never materialised way back in 2018!
They part refunded me after I threatened legal action in 2019, then I heard no more…

Then all of a sudden, late 2024, Rebecca Lee has bombarded me with emails every day since and then hs the audacity to get a collections agency involved and threaten to take me to court…

Reading all of the reviews about them on here is all perfect evidence that this company are a complete disgrace. They are absolute bullies who rely on scare tactics to try and make a living.

What a disgusting waste of a humanity.

I have had to leave 1 star as there is not a Zero star option. Please be aware!!!!!!

Disgusting paid for services in oct to which nothing has arrived
These people ar con artists only contact you when they want money
STAY WELL AWAY

I stopped counting at 50 calls! They are so persistent. I got an email from this scam of a company saying I owe £900+ in unpaid fees. I responded asking for documentation of proof of what work they have done for me, during what periods, and an agreement contract which I have signed. They did not respond. Instead they have bombarded me with calls, which is starting to become harassment. I have seen other reviews on here saying the same thing that I am saying. If it carries on, trading standards and the police will be informed. Back off and leave me alone

Such a shame that you have to give 1 star!

This company is an absolute SCAM!

I started working with them 5 years ago to optimise my google ranking. Within a few weeks unauthorised payments were taken from my account. It took weeks to get a refund and numerous calls and emails.

One of the customer service employees said that she planned to resign over the way that the company had behaved. Clearly I told them that I did not want to work with them. As far as I was concerned we would have no more dealings and any work would stop. No further payments were made.

Since then I have not received one email. No 'progress reports' and no emails to say that a debt was being accrued.

Yesterday I was called and emailed for the first time in 5 years to tell me that I owe £800!

I explained the situation and have received an email today to say that they will be sending it to county court by 5pm today. Oh, and that this in itself will have a negative impact on my credit score.

Despite owning my own business, house and car (and having been a single mum for 12 years) I have absolutely no debt. Debt really scares me and I have never taken financial risks. So this communication (the first in 5 years!) has been a terrible shock.

I have seen numerous reviews on various platforms stating that this company is a scam and can only relay my experience and confirm that there is a clear trend in the way that this company treats people.

These people contacted me asking for 550£ stating they would take me to court .

They claimed they had provided an SEO service for 12 Months , and had been sending payment requests to my business e mail which I had not answered .

1. Never heard of the company
2. Have a legit agent doing my SEO
3. No e mail contact ever made

When asked why they hadn’t contacted me by alternate means if they hadn’t been paid after 2 Month the answer was because their all handlers are too busy providing support to customers .

😂 an amateur scam outfit .

Be assertive and ask for ID and proof up front.

Scammers - Please be careful and avoid

Absolute scam.
Read the company's replies and you can see what a disgrace of a company they actually are. Stay clear.

THIS COMPANY IS TRYING TO GET £800 OFF MY VUNERALE BROTHER, THEY CLAIM HE SIGNED A 24 MONTH CONTRACT, APPARENTLEY PAID A PAYMENT THEN CANCELLED, HEARD NOTHING AT ALL FROM THEM SINCE 2020 AND ARE NOW TREATS OF LEGAL ACTION, DO NOT USE THIS SCAMMING COMPANY EVER. DO NOT PAY THEM OR HAND OVER YOUR BANK INFO.
WE HAVE HAD NO EMAILS FROM THEM UNTIL YESTERAY DEMANDING MONEY. I HAVE CHECK ALL HIS EMAILS AND NOTHING, NO MAILS SAYING YOU OWE A MONTHS MONEY FROM 2020 JUST A DEMAND 4 YEARS LATER HE IS IN LOADS OF DEBT AND MAKING HIM PANIC WHEN IS VUNERABLE AND HAD METAL HEALTH ISSUES.
SCREAMS SCAMMERS
AVOID
IT'S A SHAME SOME PEOPLE CAN'T DO A HONEST DAYS WORK AND FEEL THEIR ARE SO ENTITILED TO OTHERS HARD EARNED MONEY.
HOW DO THEY SLEEP AT NIGHT

do not trust them .100% scamer after few days they will start charging extra.when you contact them they will say you are in contract for 24 month.which they will not tell you before.they contact me after more then 1 year about outstandung balance.

5 Nuisance emails this Morning from these SCAMMERS looking for £519.17 that their trying to SCAM me out of!!! TOTALLY PATHETIC EXCUSE FOR A COMPANY 🤢🤮🤮

I ve been told by paul the manager at mason street mailing office where they open letters sent to surface wed services , scan them ,then email surface web , if you write your complaints to paul then he will remove surface web services from there business, Rebecca lee ,Samantha, priya , Laura, are all scammers and liars , Do not use this company

If I could give a minus figure I would. Apparently I set up a webpage over 4 years ago and I’ve apparently had over 50 emails asking for payment, to which I’ve had none.
Just had another email for over £1500!! There a scam do not use them.

This company are absolutely disgusting. Emailing my partner demanding large sums of money for something she didn’t even set up dating back to over 3+ years ago with no emails beforehand to make her aware of this “false” money she owes. She has rang multiple times and gets no solid answer, just more emails demanding more more. Looking at the reviews below people are having the same experience. This needs to be addressed. Absolutely disgusting. Sort it out.

Scammers. My bank resolved the issue with this so called “company” in my favour. I’ve got my money back. I believe that was few years ago. I now started to receive daily aggressive emails demanding money. They also threatened to send debt collectors. Laughable! This is a bully tactics and should be reported to trading standards. If I receive one more email I’ll sue you for harassment and report you to trading standards. Back off scammers.

WOW!! Just shows what a bunch of scammers!! Responds to my review over a YEAR after the review was given! See below. Making demanding threats a YEAR after, having made NO contact or effort to contact, lost for words, just look at all the other reviews and make your own mind up. SCAM
P.s mention something about owing 22 months? Even if this were some sort of signed valid agreement started in march 23, which it so very definitively isnt!! its now May 24 what are they talking about 22 months? Just threatening SCAM talk.

After many phone calls from this business, asking for money not owed to them , and poor communication within the company, I’m still getting calls.
hopefully the new guy Ashley will sort this on going issue out once and for all.

This company has taken several payments after cancelling it took me months and the threat of trading standards after finally getting my money back they proceeded to take money from my other account which has now left my bank short and I will have to go through the painstaking process of trying to get MY money back I am sick of this company and am definitely going back to trading standards

If not this company deserves less than one star. I’ve worked for this company only a MONTH.
The company is a SCAM , the manager is rude and disrespectful, doesn’t know the law or how to treat employees, she decided to deduct money off my salary , just because she thought or decided I wasn’t doing anything, which is illegal , i then pointed that out to her and she proceeded to make comments such as, “please feel free to report me”. I was told to find alternative employment.

Come on, I’m completely disgusted by this place and recommend nobody to sign up for their services or work here at all. It’s designed to make you miserable

Please report this company for committing illegal dismissal and illegal deductions on pay.

You have fraudulently taken 7 payments out of our bank account of £150 totalling £1050 over a few days in November and December, we called and were informed the money was on its way back to us! This is not the case, I called and was given a call back appointment ( this did not happen) I tried to call you back and you blocked my number! Please do not give this company your details!!!