Bought a Jobe dry bag - very good price and very quick delivery. Turned up with no shoulder strap in the box - heard back from Chad within hours of my email advising her post out the missing shoulder... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent speedy delivery and very pleased with the SUP. Purchased for myself as a 65kg adult as a second board, ( Already have a Red 10.6, as main board, used on lakes in all conditions, sea when... See more
Company replied
Amazing customer service!! Chad couldn’t have been more helpful with my questions and allowed us to arrange collection while we were visiting the New Forest. Couldn’t recommend enough. Also had an iss... See more
Had great customer service from Chad. Couple of issues with payment checking out - Chad called a couple of times to resolve the problem. Couldn't recommend highly enough. Just good to experience gre... See more
5.0
Excellent
379 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good products
Good products, good prices. Really quick delivery and good communication
August 24, 2021
Faultless
Fantastic service! So good, in fact, I bought a second SUP within a week from New Forest Surf Centre.
August 23, 2021
Quick and speedy delivery
August 17, 2021
Very helpful and great service and best…
Very helpful and great service and best price too. Board arrived the next day and very pleased with it. Thank you NEw Forest Surf Centre - highly recommended!
August 13, 2021
Great service
Great service: I bought an SUP for an unbeatable price, it was delivered promptly. In addition New Forest Surf team sent me an email with useful tips!
July 29, 2021
Highly recommended
Great product, very good customer support on a mistake I made on my order, it arrived quickly and was a good price.
Highly recommended.
July 19, 2021
Unprompted review
Great Service
I recently bought a paddleboard from New Forest Surf, and have really enjoyed paddling in the sea and rivers with it already
The customer service and advice I had from the Chad and the team was top notch - will be buying another soon
July 14, 2021
Ordered a jobe yarra Fin.on Wednesday…
Ordered a jobe yarra Fin.on Wednesday pm .Received in post Thursday 8am.excellent service. Will definitely recommend and use New Forest Surf Centre again..
Charlie from Cornwall
July 8, 2021
Unprompted review
Great Customer Service
Had great customer service from Chad. Couple of issues with payment checking out - Chad called a couple of times to resolve the problem. Couldn't recommend highly enough. Just good to experience great service by people who care about their product and their customers.
Thanks Chad, really appreciated it.
June 23, 2021
really impressed with the response…
really impressed with the response levels to my queries and the speedy dispatch of my order...much appreciated.
June 17, 2021
very professional company and would…
very professional company and would highly recommend
June 15, 2021
Great Service
Good prices, great online service, friendly and easy to deal with and good communication.
June 14, 2021
All round spot on
The support and information was quick and helpful. The delivery was very quick and communication was fantastic. Always a concern on an internet order and not in store but highly recommended.
June 10, 2021
Unprompted review
First class service from start to finish.
First class service from start to finish. The team were extremely knowledgeable on all things SUP and quick to respond. I was kept updated on the status of my order throughout and the "SUP Tips" email that followed was a nice touch and really helpful. I will definitely use again.
May 31, 2021
Great service
Great service, fast delivery and an amazing product. RS Pro sup rail protection tape. First class.
May 23, 2021
Great service and product
Wow - the service was excellent. Email communication was fast, helpful and incredibly polite. Delivery was super quick with a great courier. Love my new Jobe SUP! Thank you for an amazing service!
May 22, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.