Bought a Jobe dry bag - very good price and very quick delivery. Turned up with no shoulder strap in the box - heard back from Chad within hours of my email advising her post out the missing shoulder... See more
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Bought a Jobe dry bag - very good price and very quick delivery. Turned up with no shoulder strap in the box - heard back from Chad within hours of my email advising her post out the missing shoulder... See more
Company replied
Excellent speedy delivery and very pleased with the SUP. Purchased for myself as a 65kg adult as a second board, ( Already have a Red 10.6, as main board, used on lakes in all conditions, sea when... See more
Company replied
Amazing customer service!! Chad couldn’t have been more helpful with my questions and allowed us to arrange collection while we were visiting the New Forest. Couldn’t recommend enough. Also had an iss... See more
Had great customer service from Chad. Couple of issues with payment checking out - Chad called a couple of times to resolve the problem. Couldn't recommend highly enough. Just good to experience gre... See more
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Brilliant service, friendly advice on the phone ahead of ordering and fast dispatch and delivery for my order placed online.
great service. easy website to navigate and pay, and my item arrived fast and packed well. thankyou :D
Great service with great gear at excellent prices. Will definitely be back
Great price, great service. Ordered 2x SUP, and I wanted them for the weekend. As I lived within ~6 miles they delivered it in person the same day. Can't ask for more than that!
Great company, Perfect service at a great price. Highly recommend 👌
Bought a 40L dry bag. Exactly what I was looking for: tough and well made. I’ve been using it for cycling to work in the heavy rain and it has kept everything bone dry. Highly recommend.
Order placed and it arrived I a couple of days. Very well packed and protected. Good price too. Thanks Guys
Great price and excellent service, would certainly recommend new forest surf and will use again...many thanks
Amazing customer service!! Chad couldn’t have been more helpful with my questions and allowed us to arrange collection while we were visiting the New Forest. Couldn’t recommend enough. Also had an issue with one of the Jobe Sup bags and he had a new one ordered and delivered within a week.
I bought a second-hand well used race / touring SUP and decided to give it some TLC. I didn't want to spoil the look of the board by adding more foam deck grip, so I opted for the Hexa Traction pads. They are fantastic, lots of grip for step-back turns and are pretty much invisible. I also treated the rails to some rail tape. Great products and were delivered as described and on time. I will definitely use New Forest Surf Centre again.
I’ve had a problem
with the expedition but Chad was super infrming me and then refund me. Thanks
Fantastic customer service - thank you! I ordered a replacement SUP fin online by normal post by mistake - emailed late at night explaining I needed it ASAP and Chad replied immediately and had it in the express post first thing in the morning. Wow!
The chaps at NFS were awesome. They were swift answering a query and the product was just what I was after. Wish I'd discovered them sooner
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