Surf Monger Reviews 379

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Bought a Jobe dry bag - very good price and very quick delivery. Turned up with no shoulder strap in the box - heard back from Chad within hours of my email advising her post out the missing shoulder... See more

Company replied

Rated 5 out of 5 stars

Excellent speedy delivery and very pleased with the SUP. Purchased for myself as a 65kg adult as a second board, ( Already have a Red 10.6, as main board, used on lakes in all conditions, sea when... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service!! Chad couldn’t have been more helpful with my questions and allowed us to arrange collection while we were visiting the New Forest. Couldn’t recommend enough. Also had an iss... See more

Rated 5 out of 5 stars

Had great customer service from Chad. Couple of issues with payment checking out - Chad called a couple of times to resolve the problem. Couldn't recommend highly enough. Just good to experience gre... See more


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5.0

Excellent

TrustScore 5 out of 5

379 reviews

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Rated 5 out of 5 stars

great service

great service. easy website to navigate and pay, and my item arrived fast and packed well. thankyou :D

October 16, 2021
Rated 5 out of 5 stars

Great Service, great price

Great price, great service. Ordered 2x SUP, and I wanted them for the weekend. As I lived within ~6 miles they delivered it in person the same day. Can't ask for more than that!

October 1, 2021
Rated 5 out of 5 stars

40L Dry Bag

Bought a 40L dry bag. Exactly what I was looking for: tough and well made. I’ve been using it for cycling to work in the heavy rain and it has kept everything bone dry. Highly recommend.

September 15, 2021
Rated 5 out of 5 stars

Amazing customer service!

Amazing customer service!! Chad couldn’t have been more helpful with my questions and allowed us to arrange collection while we were visiting the New Forest. Couldn’t recommend enough. Also had an issue with one of the Jobe Sup bags and he had a new one ordered and delivered within a week.

September 8, 2021
Rated 5 out of 5 stars

I bought a second-hand well used race /…

I bought a second-hand well used race / touring SUP and decided to give it some TLC. I didn't want to spoil the look of the board by adding more foam deck grip, so I opted for the Hexa Traction pads. They are fantastic, lots of grip for step-back turns and are pretty much invisible. I also treated the rails to some rail tape. Great products and were delivered as described and on time. I will definitely use New Forest Surf Centre again.

September 7, 2021
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service - thank you! I ordered a replacement SUP fin online by normal post by mistake - emailed late at night explaining I needed it ASAP and Chad replied immediately and had it in the express post first thing in the morning. Wow!

August 30, 2021
Unprompted review

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