Surf Monger Reviews 379

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bought a Jobe dry bag - very good price and very quick delivery. Turned up with no shoulder strap in the box - heard back from Chad within hours of my email advising her post out the missing shoulder... See more

Company replied

Rated 5 out of 5 stars

Excellent speedy delivery and very pleased with the SUP. Purchased for myself as a 65kg adult as a second board, ( Already have a Red 10.6, as main board, used on lakes in all conditions, sea when... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service!! Chad couldn’t have been more helpful with my questions and allowed us to arrange collection while we were visiting the New Forest. Couldn’t recommend enough. Also had an iss... See more

Rated 5 out of 5 stars

Had great customer service from Chad. Couple of issues with payment checking out - Chad called a couple of times to resolve the problem. Couldn't recommend highly enough. Just good to experience gre... See more


Contact info

5.0

Excellent

TrustScore 5 out of 5

379 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have just purchased my 2nd SUP from…

I have just purchased my 2nd SUP from these guys and as last time received great service again.
Next day delivery included also a bonus.

March 25, 2022
Surf Monger logo

Reply from Surf Monger

Really appreciate this feedback Adam, thanks for the repeat custom - this makes you one of our favourites. Thanks so much and have a great summer ☀️

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, great service and will defo return!

March 7, 2022
Surf Monger logo

Reply from Surf Monger

Really appreciate this feedback Luisa. Thanks so much and have a great summer ☀️

Rated 5 out of 5 stars

Great service as ever from Chad and…

Great service as ever from Chad and team, love the free stickers, and this time they also threw in a complimentary branded t shirt!

February 23, 2022
Surf Monger logo

Reply from Surf Monger

Really appreciate this feedback Matt, thanks for the repeat custom again and again - this makes you one of our favourites. Thanks so much and have a great summer ☀️

Rated 5 out of 5 stars

Spot on Thanks

February 21, 2022
Surf Monger logo

Reply from Surf Monger

Really appreciate this feedback Jim. Thanks so much and have a great summer ☀️

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Following a phone call asking for advice my inflatable SUP bag, ( fit for air travel) was promptly delivered, it ticks all the box’s and more. Thank you 😀😎

February 18, 2022
Surf Monger logo

Reply from Surf Monger

Really appreciate this feedback Andy. We'll get your order sorted. Thanks so much and have a great summer ☀️

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff . Would recommend them as the board I bought was out of stock but they offered me a board for the same price and still next day delivery,

February 7, 2022
Surf Monger logo

Reply from Surf Monger

Really appreciate this feedback Annick. Thanks so much and have a great summer ☀️

Rated 5 out of 5 stars

arrived fast!

February 1, 2022
Surf Monger logo

Reply from Surf Monger

Really appreciate this feedback Eitan. Thanks so much and have a great summer ☀️

Rated 5 out of 5 stars

Brilliant service

Brilliant service, helpful and efficient, all received and well packed, many thanks

February 1, 2022
Surf Monger logo

Reply from Surf Monger

Really appreciate this feedback William. Thanks so much and have a great summer ☀️

Rated 5 out of 5 stars

RSPro hexatraction

Quick dispatch, excellent product!

January 31, 2022
Surf Monger logo

Reply from Surf Monger

Really appreciate this feedback Lea. Thanks so much and have a great summer ☀️

Rated 5 out of 5 stars

Excellently customer services

Excellently customer services. Well-stocked for everyone surf.

December 4, 2021
Unprompted review
Surf Monger logo

Reply from Surf Monger

Really appreciate this feedback Jason. Thanks so much and have a great summer ☀️

Rated 5 out of 5 stars

Excellent service

November 29, 2021
Surf Monger logo

Reply from Surf Monger

Really appreciate this feedback Paul. Glad we got your order sorted, Thanks so much and have a great summer ☀️

Rated 5 out of 5 stars

Excellent fast service

October 28, 2021
Surf Monger logo

Reply from Surf Monger

Really appreciate this feedback Andrew 🤙🏼 Thanks so much for being a great customer over the years - since 2018! Have a great summer ☀️

Rated 5 out of 5 stars

Great item

Great item! Bought a fin replacement, fitted perfectly. Quick and easy delivery. Highly recommend this company!

October 24, 2021
Surf Monger logo

Reply from Surf Monger

Really appreciate this feedback Laura 🤙🏼 Thanks so much and have a great summer ☀️

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look