Bought a Jobe dry bag - very good price and very quick delivery. Turned up with no shoulder strap in the box - heard back from Chad within hours of my email advising her post out the missing shoulder... See more
Company replied
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Bought a Jobe dry bag - very good price and very quick delivery. Turned up with no shoulder strap in the box - heard back from Chad within hours of my email advising her post out the missing shoulder... See more
Company replied
Excellent speedy delivery and very pleased with the SUP. Purchased for myself as a 65kg adult as a second board, ( Already have a Red 10.6, as main board, used on lakes in all conditions, sea when... See more
Company replied
Amazing customer service!! Chad couldn’t have been more helpful with my questions and allowed us to arrange collection while we were visiting the New Forest. Couldn’t recommend enough. Also had an iss... See more
Had great customer service from Chad. Couple of issues with payment checking out - Chad called a couple of times to resolve the problem. Couldn't recommend highly enough. Just good to experience gre... See more
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I have just purchased my 2nd SUP from these guys and as last time received great service again.
Next day delivery included also a bonus.

Reply from Surf Monger

Reply from Surf Monger
Great service as ever from Chad and team, love the free stickers, and this time they also threw in a complimentary branded t shirt!

Reply from Surf Monger
Excellent customer service. Following a phone call asking for advice my inflatable SUP bag, ( fit for air travel) was promptly delivered, it ticks all the box’s and more. Thank you 😀😎

Reply from Surf Monger
Very helpful and friendly staff . Would recommend them as the board I bought was out of stock but they offered me a board for the same price and still next day delivery,

Reply from Surf Monger
Brilliant service, helpful and efficient, all received and well packed, many thanks

Reply from Surf Monger
Excellently customer services. Well-stocked for everyone surf.

Reply from Surf Monger
Excellent service only ordered Sunday came Tuesday awesome quality too and great price.

Reply from Surf Monger
Fast delivery, well packaged in recyclable material - nice wee sticker included in the box!

Reply from Surf Monger
Great item! Bought a fin replacement, fitted perfectly. Quick and easy delivery. Highly recommend this company!

Reply from Surf Monger

Reply from Surf Monger
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