Odyssey SurfSnowStyle Reviews 96

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Great communication, quick delivery, my order was exactly what I wanted. I ordered a pair of Burton snowboarding gloves for my son, they were out of stock at Burton but I found them here, same price,... See more

Rated 5 out of 5 stars

Excellent customer service. I needed some super warm socks to wear while at work and Odyssey recommended some. I couldn't pick up my order from the shop so they delivered to my doorstep. Lovely warm s... See more

Rated 5 out of 5 stars

I bought my Sorrel winter boots from Odyssey last autumn and they are the best boots I’ve owned so far. Super warm, comfy, waterproof, stylish- And a year on, they are as good as new. Odyssey sell... See more

Company replied

Rated 5 out of 5 stars

olang snow boots bought a pair hear the boots are top notch realy well made and light enough no break in with them at all the staff were very helpful as regards what size to get ie.the inner boot is e... See more

Company details

  1. Snowboard Shop
  2. Ski Shop
  3. Surf Shop

Written by the company

Independent Ski & Snowboard Shop based in Bury St Edmunds, Suffolk


Contact info

4.9

Excellent

TrustScore 5 out of 5

96 reviews

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Rated 5 out of 5 stars

Great shop and great customer service

Great shop and great customer service, had never brought any snowboarding gear before felt very comfortable purchasing from odyssey! They guided me through the whole process and recommended the right items for me, can’t recommend them highly enough

February 22, 2021
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I needed some super warm socks to wear while at work and Odyssey recommended some. I couldn't pick up my order from the shop so they delivered to my doorstep. Lovely warm socks, thank you. Wouldn't hesitate to order other items in the future and look forward to being able to come into the shop once it re-opens.

February 20, 2021
Rated 5 out of 5 stars

snow boots

olang snow boots bought a pair hear the boots are top notch realy well made and light enough no break in with them at all the staff were very helpful as regards what size to get ie.the inner boot is extremely thick lambs wool i was told just to get my normal boot size and they fit a treat i ordered them thursday afternoon and they were with me sat morning great people to buy from thanks a lot regards graham

January 28, 2021
Rated 5 out of 5 stars

Great service!

Great shop! Chris was extremely knowledgeable, patient and helpful. Really appreciate the great service and will happily shop with Odyssey again.

January 26, 2021
Rated 5 out of 5 stars

Excellent

Excellent service and products. They arrived only a day or two after ordering and were great, just as described. I’ll definitely be shopping at Odyssey again.

December 29, 2020
Rated 5 out of 5 stars

Customer for life!

Fantastic customer service when selecting an appropriate winter boot and advice with sizing.

Great product range and prices, you have gained a customer for life!

December 22, 2020
Odyssey SurfSnowStyle logo

Reply from Odyssey SurfSnowStyle

Thank you for such a great review Natalie! We are so happy you liked the boots :) Have a great winter,
Caroline

Rated 5 out of 5 stars

Fab independent shop

Fab independent shop. Staff were really friendly and so helpful; nothing was too much trouble. The hoodies we bought are great. Wash and wear really well.... Which is good as they're in constant use! Would definitely recommend a visit.

December 22, 2020
Unprompted review
Odyssey SurfSnowStyle logo

Reply from Odyssey SurfSnowStyle

Thanks for reviewing us Ben we are really pleased to hear you would recommend us!
Caroline

Rated 5 out of 5 stars

Free next day delivery

Free next day delivery, excellent prices, quality items topped with s personal message. One satisfied customer and will definitely buy from again.

December 17, 2020
Odyssey SurfSnowStyle logo

Reply from Odyssey SurfSnowStyle

Hi Robert, thanks so much for giving us a 5 star review it is much appreciated and always good to hear from happy customers!
Thanks again, Caroline
Odyssey SurfSnowStyle

Rated 5 out of 5 stars

Best snow/surf/fashion shopping experience

Lovely products, especially there own brand items. The experience offered in the shop is second to none- not only are the staff super knowedgable about all things surf and snow, they're also super lovely. A wonderful family run business.

December 12, 2020
Unprompted review
Odyssey SurfSnowStyle logo

Reply from Odyssey SurfSnowStyle

Thank you for taking the time to review us, we really appreciate it.
Caroline
Odyssey

Rated 5 out of 5 stars

Quality clothes, fab customer service

I bought my Sorrel winter boots from Odyssey last autumn and they are the best boots I’ve owned so far. Super warm, comfy, waterproof, stylish- And a year on, they are as good as new.
Odyssey sell top quality clothes, footwear and accessories, winter sports and surf gear and I highly recommend them to anyone.

December 9, 2020
Unprompted review
Odyssey SurfSnowStyle logo

Reply from Odyssey SurfSnowStyle

We are so pleased you liked our boots! Thanks for our 5 star review!
Caroline
Odyssey

Rated 5 out of 5 stars

A treasure of a shop

A treasure of a shop!
My orders were quick to arrive and packaged well. Staff are super helpful and quick to respond with any queries regarding sizing or colour options etc you may have, a real personal touch. I can’t rate Odyssey more highly!

December 9, 2020
Unprompted review
Odyssey SurfSnowStyle logo

Reply from Odyssey SurfSnowStyle

Thank you for giving us 5 stars Fiona we are very happy you have enjoyed shopping with us!
Caroline
Odyssey

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