Great communication, quick delivery, my order was exactly what I wanted. I ordered a pair of Burton snowboarding gloves for my son, they were out of stock at Burton but I found them here, same price,... See more
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Excellent customer service. I needed some super warm socks to wear while at work and Odyssey recommended some. I couldn't pick up my order from the shop so they delivered to my doorstep. Lovely warm s... See more
I bought my Sorrel winter boots from Odyssey last autumn and they are the best boots I’ve owned so far. Super warm, comfy, waterproof, stylish- And a year on, they are as good as new. Odyssey sell... See more
Company replied
olang snow boots bought a pair hear the boots are top notch realy well made and light enough no break in with them at all the staff were very helpful as regards what size to get ie.the inner boot is e... See more
Company details
Written by the company
Independent Ski & Snowboard Shop based in Bury St Edmunds, Suffolk
Contact info
14-15 St Johns Street, , IP33 1SQ, Bury St Edmunds, United Kingdom
- 01284 753322
- info@surfsnowstyle.com
- surfsnowstyle.com
Great customer service
Great customer service. Very knowledgeable on all of their products and helped me pick out a pair of boots in no time. The prices are competitive, and I will be returning!
December 9, 2020
Reply from Odyssey SurfSnowStyle
We are very happy to read your review and glad to hear you will be returning!
Have a great winter and thank you again for shopping with us
Caroline
Odyssey
Efficient service and great product
Efficient service and great product. Quality in house printed t-shirt. Excellent customer service, even advised on sizing.
December 9, 2020
Unprompted review
Reply from Odyssey SurfSnowStyle
Thank you for the lovely review Leigh. We are very pleased with our own brand designs and it is great to hear when our customers are too!
Thanks again
Caroline
Absolutely love the jumper
Absolutely love the jumper, socks and hiku scarf I bought at Odyssey this week. Big selection of fantastic products and staff service and knowledge excellent. I can not recommend them highly enough
December 9, 2020
Unprompted review
Reply from Odyssey SurfSnowStyle
Thank you so much for your feedback we are really pleased to hear how happy you are with our products and our customer service. Have a wonderful Christmas,
Caroline
Kids hoodies!
What a brilliant experience we had at Odyssey.
We are super pleased with the kids hoodies- the quality is great, the items wash nicely and are so cosy! Can't recommend enough!
December 9, 2020
Unprompted review
Reply from Odyssey SurfSnowStyle
We are delighted to hear you are happy with your purchase thank you for taking the time to review us,
Caroline
Odyssey
Lovely independant shop
Lovely independant shop, well stocked with happy, helpful staff, will definately visit again.
December 9, 2020
Unprompted review
Reply from Odyssey SurfSnowStyle
Thank you for your glowing review! We look forward to seeing you again,
Caroline
Amazing speedy service!
Fantastic customer service from a locally run business, friendly advice and a speedy delivery! I love my new winter hat which is of great quality, fits perfectly and keeps me nice and warm in the current cold weather! Thank you Odyssey 😊
December 9, 2020
Unprompted review
Reply from Odyssey SurfSnowStyle
We are thrilled to hear you are so pleased with your purchase! May you have a lovely warm head all winter long! Thanks for taking the time to review us,
Caroline
Odyssey
Reply from Odyssey SurfSnowStyle
You are most welcome, thanks for taking the time to review us and we are thrilled you like our tees.
Have a great winter,
Caroline
Tip top customer service
I erroneously ordered the wrong product and contacted Chris who arranged a rapid replacement. Customer service at its best. Thanks so much
December 8, 2020
Reply from Odyssey SurfSnowStyle
We are so pleased that Chris managed to help sort this for you - thanks so much for the positive feedback and have a great winter!
Caroline
Caroline was so helpful when I was…
Caroline was so helpful when I was purchasing board bindings for my partner. Messaging me late at night to help advise which ones would suit his board best. She went above and beyond to help! I am so so pleased with my purchase and I will definitely buy again.
Totally recommend 100%
Thanks again Caroline!
December 1, 2020
Reply from Odyssey SurfSnowStyle
You are more than welcome! Thank you so much for taking the time to review us, it means a lot. We try very hard to replicate our in-store customer service on our website so it is wonderful to hear we are being successful! I hope he loves them but of course any worries you know where we are!
Thanks again,
Caroline
Reply from Odyssey SurfSnowStyle
We are thrilled you love our kids hoodies and hope they have a very cosy winter in them!
Quick delivery & friendly service
Quick delivery & friendly service. They make some great t-shirts too!
November 23, 2020
Reply from Odyssey SurfSnowStyle
Thank you for shopping with us we are delighted you like our products so much!
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