Surge Bikes Reviews 

The team at Surge Bikes were really helpful and responded quickly to all my queries. They set my new bike up for me too which was great. Fantastic service.

The sales people at this bike company are thoughtful, patient and knowledgeable. It’s a great place to buy a new electric bike and you will almost certainly learn something in the process!

Great company to work with. They replied to my queries quickly and efficiently. The bike was delivered in time, on time.
The bike is great, the team and customers love it. I will use Surge again if the need arises.

I went to Surge Bikes with a view of looking into upgrading my e-bike. I had good communication from Matt prior to my visit and he was very knowledgeable about the recommendations that would suit my needs. A number of bikes were available for me to try. Nothing was too much trouble and the whole operation was very professional. I made a purchase and the bike was delivered to me ready to use later the same day. I highly recommend Surge Bikes for an impressive, first rate service.

Having decided I wanted to purchase a e-cargo bike as a car replacement for my wife & myself to share; we were provided advice on options based on our intended needs with ‘no pressure’ to buy. Importantly, we were advised to both test ride various demo models to check suitability. My wife wasn’t initially as confident as I was, but never felt under any pressure. In fact, we were encouraged to wait for a slightly smaller model to tryout - which we did, and was absolutely the right choice for both of us…. the specification knowledge and personal ride-experience provided by the demonstrator at Surge Bikes was excellent and really helped us to make an informed decision about a important ‘life-changing’ purchase. Thanks!!!

Very helpful team with fast response time, happy to answer any questions prior to my purchase. Delivery was super quick and bike pretty much ready so I could start my adventures! Love my new bike ! Thanks very much Surge, big thumbs up😊

This company give me first impression very good ,good customer service !!

Great customer service good delivery times excellent

Very friendly and helpful service!
Bike was dispatched and delivered very quickly!

Bought a second Orbea ebike for my wife. Great service from all in the shop. Looking forward to ever greater adventures.

Really good and knowledgable advice, friendly staff and competitive prices

Found my perfect bike at Surge Bikes
Great price added tubeless tyres to my Oebea Rise H10 with high spec
Would recommend highly also like there Expesso machine !

Awesome company
I bought my first eMTB from them - Orbea Rise m20. It's always stressful making such an expensive purchase. By the end of the in-store process, which involved lots of decision making and coffee drinking, I felt like they were friends. When I collected the bike a few weeks later, they spent time helping get it set-up and made sure I was totally happy before I left. I even gave them option of potential upgrades, which they told me I probably didn't need - not many companies as honest as that! Couldn't recommend higher.

Very prompt, did a good deal on the bike and it arrived quickly. Great customer service with frequent updates.

A great company to deal with. Firstclass service from start to finish. Helpful and informative. The whole buying experience was a pleasure and the method of delivery was outstanding. I highly recommend surge bikes.

Great service using CycleScheme, thanks!

I had done some research on e bikes and had an idea of what I wanted. As soon I made contact with Surge bikes, they were very informative and knowledgeable. As soon I visited the shop, I knew I had come to the right place. All the staff were friendly and at no time did I think I was rushed. I placed an order 2 days which went very smoothly. Delivery was exactly like the website stated, plenty of packaging and everything as described.

Very helpful over the phone in finding me the best bike for my needs. Service was prompt and clear. Very happy

Patience is what was needed for my order!
I realised that despite all Surge Bikes was doing regarding my order, I had to wait for it to arrive from Spain.
So they were patient with me ringing each month to see how the order was coming along.
A great company to deal with. The packing of my bike was second to none. It came on a pallet with secure packing, delivered by a friendly guy.
I recommend this company.

Speedy delivery and knowledgeable service. Would recommend