Surveyworld Reviews 316

TrustScore 3 out of 5

3.2

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the variety of survey topics and the opportunity to earn some extra cash, with some finding the process easy and the rewards good. They also like the user-friendly nature of the surveys and the convenience of redeeming points through gift cards or PayPal. However, some people were dissatisfied with the user experience, frequently being screened out of surveys after spending considerable time answering preliminary questions. Many reviewers reported issues with surveys being unavailable, redirecting to other sites, or ending abruptly without compensation. There are also concerns about repetitive questions and the difficulty of qualifying for surveys, leading to frustration and a feeling of wasted time.

What people talk about most

User experience

Customers had ambiguous experiences with user experience. Many reviewers found the app easy to use, with... See more

Website

Consumers find website experiences to be ambiguous. While some reviewers praise the site as user-friendly and... See more

Payment

Reviewers highlight ambiguous aspects of payment. Some customers report fast payments and the ability to... See more

Value for money

Reviewers mention ambiguous feedback about value for money. Some customers appreciate the rewards, finding... See more

Service

People report ambiguous experiences with service. While some customers found the service professional and... See more

Based on these reviews

Rated 3 out of 5 stars

This is a nice survey site. But I wish the rewards included PayPal. I also wish that the survey matcher gave more possible surveys. Often times I find myself being told I do not qualify simply for giv... See more

Company replied

Rated 3 out of 5 stars

The rewards are nice but too many times I will spend 5 to 10 minutes answering survey questions only to be told that they have enough answers in my demographic category or that I have not met their re... See more

Company replied

Rated 3 out of 5 stars

I have been doing 1 particular survey and I had to do many of the same pages ever again (4X) and i had to close the window and I had no time chasing after pages! No so good for your part!

Company replied

Rated 3 out of 5 stars

often the surveys are finished before you log in.. the surveys may not be available to you after you have answered a menu of questions taking up so much time that after 3 or 4 attempts I just leave it... See more



Contact info

3.2

Average

TrustScore 3 out of 5

316 reviews

5-star
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1-star

Replied to 51% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

No survey company needs your birth…

No survey company needs your birth date. Legitimate ones may ask for an age range but not a specific birth date.
These scammers are data miners - Don’t fall for it!!!!

August 1, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear PT,

We’re sorry to hear about your concerns and want to address them directly. We understand your apprehension about providing personal information, and we want to assure you that your privacy and security are our top priorities.

While we sometimes ask for specific details (such as your birth date) to tailor survey companies to your demographics, we do so in accordance with strict privacy regulations and solely for the purpose of improving your survey experience. We never share or misuse your personal information.

We regret that our way of asking for these demographics raises concerns on our legitimacy.

Sincerely,

The Surveyworld Team

Rated 1 out of 5 stars

This is a scam website that collects…

This is a scam website that collects your info. Do not sign up or fill in your information

July 10, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Nora Nasser,

We are genuinely sorry to hear about your concerns regarding our website. Your trust and security are of utmost importance to us, and we take these matters very seriously.

To help us address this issue more effectively, could you please provide more details about the specific website or page where you encountered these problems? This information will allow us to investigate thoroughly and ensure that any issues are resolved promptly.

We are committed to transparency and integrity in all our practices, and your feedback is invaluable in helping us improve our services.

Thank you for bringing this to our attention. We hope to resolve this matter to your satisfaction.

Sincerely,

The Surveyworld-Team

Rated 1 out of 5 stars

Suddenly I can'acces the site just as I…

Suddenly I can'acces the site just as I had earned enough to cash out £20. Everytime I try to log in it doesn't work and suddenly number of surveys I'm invited to drastically dropped. Think I've been had!

June 13, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Laura Davies,

We apologize for any inconvenience you may have experienced. Your security and trust are paramount to us.

To better address your concerns, could you please provide more details about the exact website or page where you had issues? This will help us investigate and resolve any problems swiftly.

We appreciate your feedback and are dedicated to ensuring your satisfaction.

Kind regards,

The Surveyworld-Team

Rated 1 out of 5 stars

Doesn't work.

April 21, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Melanie Potts,

We are genuinely sorry to hear about your concerns regarding our website.

To help us address this issue more effectively, could you please provide more details about your experience? This information will allow us to investigate thoroughly and ensure that any issues are resolved promptly.

We are committed to transparency and integrity in all our practices, and your feedback is invaluable in helping us improve our services.

Thank you for bringing this to our attention. We hope to resolve this matter to your satisfaction.

Sincerely,

The Surveyworld-Team

Rated 1 out of 5 stars

Too much information needed to proceed

Too much information needed to proceed, not sure why

February 15, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Rosaleen Wiggins,

Excuse us for the late reply.

We apologize for any inconvenience you experienced regarding the amount of information required to proceed. We understand your concern and want to ensure that we only ask for necessary details.

Could you please provide more specifics about which information felt excessive? This will help us review our process and make improvements.

Thank you for your feedback. We value your input and are committed to enhancing your experience with us.

Sincerely,

The Surveyworld-Team

Rated 1 out of 5 stars

Not good

Not good! Asks to much

February 1, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear A.B,

Excuse us for the late reply.

We are sorry to hear that you found our process to be burdensome. Your feedback is very important to us.

Could you please provide more details about what information you felt was too much? This will help us understand and improve our process.

Thank you for bringing this to our attention. We are committed to enhancing your experience with us.

Sincerely,

The Surveyworld-Team

Rated 1 out of 5 stars

Contacted this site repeatedly for a…

Contacted this site repeatedly for a week and just got automated messages over and over and a link that did not work. Ridiculous waste of time. No human at the end.

November 12, 2023
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Kiwiinclogs,

Excuse us for the late reply.

We apologize for the frustration caused by our automated messages and the non-working link. We understand how this can be a waste of your time.

Please provide more details or your contact information so we can investigate and resolve your issue promptly. We are dedicated to improving our customer service experience.

Thank you for your patience and feedback.

Kind regards,

The Surveyworld-Team

Rated 1 out of 5 stars

This is a pure scam

This is a pure scam to get your details.
DO NOT SIGN UP

August 10, 2023
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Stephen Cresswell,

Excuse us for the late reply.

We are very sorry to hear about your concerns regarding our service. Your trust and security are of utmost importance to us, and we take these matters very seriously.

We assure you that we adhere to strict data privacy and security protocols to protect our users' information. We would appreciate the opportunity to understand more about your experience. Could you please provide more details about the issues you encountered?

Thank you for bringing this to our attention. We are committed to resolving any issues and improving our services.

Sincerely,

The Surveyworld-Team

Rated 2 out of 5 stars

Personal data collector

Too many paid advertisement in Instagram. Is it a real reliable site? My feeling is just collecting all your personal info.

February 3, 2023
Unprompted review
Show reviews in all languages. (316 reviews)

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