Surveyworld Reviews 316

TrustScore 3 out of 5

3.2

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the variety of survey topics and the opportunity to earn some extra cash, with some finding the process easy and the rewards good. They also like the user-friendly nature of the surveys and the convenience of redeeming points through gift cards or PayPal. However, some people were dissatisfied with the user experience, frequently being screened out of surveys after spending considerable time answering preliminary questions. Many reviewers reported issues with surveys being unavailable, redirecting to other sites, or ending abruptly without compensation. There are also concerns about repetitive questions and the difficulty of qualifying for surveys, leading to frustration and a feeling of wasted time.

What people talk about most

User experience

Customers had ambiguous experiences with user experience. Many reviewers found the app easy to use, with... See more

Website

Consumers find website experiences to be ambiguous. While some reviewers praise the site as user-friendly and... See more

Payment

Reviewers highlight ambiguous aspects of payment. Some customers report fast payments and the ability to... See more

Value for money

Reviewers mention ambiguous feedback about value for money. Some customers appreciate the rewards, finding... See more

Service

People report ambiguous experiences with service. While some customers found the service professional and... See more

Based on these reviews

Rated 3 out of 5 stars

This is a nice survey site. But I wish the rewards included PayPal. I also wish that the survey matcher gave more possible surveys. Often times I find myself being told I do not qualify simply for giv... See more

Company replied

Rated 3 out of 5 stars

The rewards are nice but too many times I will spend 5 to 10 minutes answering survey questions only to be told that they have enough answers in my demographic category or that I have not met their re... See more

Company replied

Rated 3 out of 5 stars

I have been doing 1 particular survey and I had to do many of the same pages ever again (4X) and i had to close the window and I had no time chasing after pages! No so good for your part!

Company replied

Rated 3 out of 5 stars

often the surveys are finished before you log in.. the surveys may not be available to you after you have answered a menu of questions taking up so much time that after 3 or 4 attempts I just leave it... See more



Contact info

3.2

Average

TrustScore 3 out of 5

316 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 51% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

This is a shame they told based of my…

This is a shame they told based off my answers, sorry but I wouldn't find interest in the this community. And all I said was my age, dob, and how much money my household makes a year. How would that tell you weither I like a survey or not, or fit a community.

September 17, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Blossom,

We sincerely apologize for the frustration and disappointment you experienced. We understand how upsetting it can be to feel excluded based on limited information like your age, date of birth, and household income.

Our goal is to match users with surveys and communities that align with their profile to ensure a relevant and enjoyable experience. However, we clearly fell short in your case, and for that, we are truly sorry. Your feedback is invaluable, and we will use it to review our process and ensure a better experience moving forward.

Thank you for bringing this to our attention, and we hope to regain your trust in the future.

Sincerely,

The Surveyworld Team

Rated 1 out of 5 stars

Not sure what to do...no guidance.

Not sure what to do...no guidance.

September 18, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Pamela,

We sincerely apologize for the confusion and lack of guidance you've experienced. Your experience is very important to us, and we deeply regret that you didn’t receive the guidance you needed.

Could you please provide more details about where you felt unsure? We’d love the opportunity to assist you and ensure that you have a clearer understanding moving forward.

Thank you for your feedback—it helps us improve. We’re here to help and are committed to making this right for you.

Sincerely,

The Surveyworld Team

Rated 1 out of 5 stars

I have no idea how to find out how much…

I have no idea how to find out how much I may have earned, I have completed surveys but never says where how to claim or where to go.
If I search surveyworld the only site is then setup, no login.

September 13, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Christine,

We sincerely apologize for the confusion and frustration you’ve experienced with navigating our platform. We understand how important it is to easily access information about your earnings and claim your rewards.

Please know that we are actively working on improving our platform to provide a smoother and more transparent experience for all users, including clear instructions on how to view earnings and claim rewards.

We truly appreciate your feedback, as it helps us identify areas for improvement.

Thank you for your patience, and we are committed to making things better.

Sincerely,

The Surveyworld Team

Rated 1 out of 5 stars

It's useless sign up doesn't allow u to…

It's useless sign up doesn't allow u to choose any company and after 50% u can't go ahead tried to sign up so many times

September 13, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Shweta,

We sincerely apologize for the inconvenience you’ve experienced during the sign-up process. We understand how frustrating it must be to encounter this issue, and we want to assure you that this is a bug we are actively working on.

The problem occurs because there are currently no available companies at the moment, which is preventing you from moving forward after 50% completion. We are doing our best to resolve this issue as soon as possible.

Thank you for your patience and for bringing this to our attention. We truly appreciate your feedback and are committed to improving your experience with us.

Sincerely,

The Surveyworld Team

Rated 5 out of 5 stars

It is very useful app

September 12, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Mohammed,

Thank you so much for your 5-star review! We’re thrilled to hear that you find our app very useful. Your feedback motivates us to keep improving and delivering the best experience possible.

If there’s anything more we can do to enhance your experience, don’t hesitate to let us know!

Best regards,

The Surveyworld Team

Rated 5 out of 5 stars

Great site and rewards!

Really easy process, just sign up, complete surveys and earn rewards. Already did multiple surveys and will continue to do so!

September 6, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Dexter,

Thank you so much for your fantastic positive review! We're thrilled to hear that you found the process easy and enjoyable. It’s great to know that you've already completed multiple surveys and are eager to continue!

Your participation is helping shape valuable insights, and we're excited to keep rewarding you for your time and opinions. If you ever have any questions or feedback, feel free to reach out. We appreciate your support!

Sincerely,

The Surveyworld Team

Rated 5 out of 5 stars

No comment its just great

No comment, its just great absolutely

September 9, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Zaff,

Thank you so much for your positive review! We're thrilled to hear that you had a great experience.

Your love and support means a lot to us, and we’re committed to continuing to provide you with excellent service. If you ever have any feedback or suggestions, feel free to reach out!

Sincerely,

The Surveyworld Team

Rated 2 out of 5 stars

I never received any links after i…

I never received any links after i signed up.

September 9, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Kresha,

We apologize for the inconvenience you’ve experienced and for not receiving the links after signing up. This is certainly not the experience we want for our users. Has the situation changed in the meanwhile?

Otherwise, could you please provide more details so we can resolve this issue for you?

Thank you for your feedback, and we hope to improve your experience with us.

Sincerely,

The Surveyworld Team

Rated 2 out of 5 stars

I didn't experience yet

I didn't experience yet

September 6, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Mr.Sharkas,

Thank you for sharing your feedback. It seems like you haven’t had the full experience yet, and we would love to ensure you have a great one.

If there's anything we can assist you with or if you have any questions, please don't hesitate to reach out. We look forward to providing you with a better experience going forward! And hopefully add some stars to your experience!

Sincerely,

The Surveyworld Team

Rated 2 out of 5 stars

Bit confused

I seem to do a lot of surveys, but can't work out how to claim the rewards?

September 4, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Emma-Dawn,

Thank you for sharing your feedback, and we apologize for any confusion you've experienced with claiming your rewards.

Could you please provide us with more details so we can guide you through the process of claiming your rewards? We are here to help and make sure everything runs smoothly for you.

Thank you for your patience, and we look forward to resolving this for you.

Sincerely,

The Surveyworld Team

Rated 5 out of 5 stars

So far I only did one survey.

So far I only did one survey but it didn’t take long at all. I hope the rest of the surveys are like that one.

September 3, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Hi Stephanie,

Thank you so much for sharing your positive experience! We're thrilled to hear that your first survey was quick and easy. We hope you'll continue to enjoy your time with us!

If you ever have any feedback or suggestions, feel free to reach out. We're always here to improve and make your experience even better!

Thanks again for your review!

Best regards,

The Surveyworld Team

Rated 1 out of 5 stars

Nothing worked it is waste of time

Nothing worked it is waste of time

August 29, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Bharati,

Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations.

Could you please provide more details about the issues you encountered? This will help us investigate and improve our services to better meet your needs.

We appreciate your input and hope to make things right in the future.

Sincerely,

The Surveyworld Team

Rated 4 out of 5 stars

Confusion and not getting to work on any surveys

I'm just getting started on my profile page and getting confused with the sign up page and I have already done it all except for the survey part, so if I can get a little help with this

August 25, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Odie,

Thank you for getting started with your profile! We understand that the process can sometimes be a bit confusing, and we’re here to help.

Could you please share more details about the specific issue you're facing with the sign-up? This will allow us to assist you more effectively and get you back on track as quickly as possible.

Thank you again for choosing us, and we look forward to supporting you every step of the way!

Best regards,
The Surveyworld Team

Rated 1 out of 5 stars

Try to sigh in but can not

Try to sigh in but can not . No message back , just want feed back . For what?????

August 20, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Michael,

We’re sorry to hear that you had trouble signing up with us. We’d love to help resolve this issue. Could you please provide more details about where the sign-up process went wrong and any error messages you received? This information will help us identify the issue and work on a solution together.

Thank you for bringing this to our attention. We’re committed to improving our service and ensuring a smoother experience for all users.

Sincerely,
The Surveyworld Team

Rated 5 out of 5 stars

Sign up was pretty simple

Sign up was pretty simple. Got connected to 3 different survey sites right away. Process was straightforward, no issues so far.

February 19, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Customer,

Thank you for your positive review! We’re glad to hear that the sign-up process was easy and that everything has been working smoothly for you.

Your feedback is much appreciated!

Best regards,

The Surveyworld Team

Rated 5 out of 5 stars

Sign up was pretty simple!

Sign up was pretty simple. Got connected to 3 different survey sites right away. Process was straightforward, no issues so far.

August 15, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Hello Yara,

Thank you so much for your positive feedback! We're thrilled to hear that you found the sign-up process simple and that you were quickly connected to multiple survey sites without any issues.

We’re glad the process has been smooth for you so far. If you ever need assistance or have any questions, feel free to reach out. We’re here to help!

Thanks again for sharing your experience!

Sincerely,
The Surveyworld Team

Rated 5 out of 5 stars

I don't know about survey world much

I don't know about survey world much. Is it safe platform or not?
I just writing this review to someone can reply me. And help me

August 14, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Sonali,

Thank you for your review and for reaching out with your question! We understand how important it is to feel secure when using a platform like ours.

Surveyworld is dedicated to connecting users with reputable survey opportunities. We take safety and user experience very seriously. If you have any specific concerns or questions, feel free to ask, and we’ll be happy to help you further!

We appreciate your interest and are here to assist in any way we can!

Best regards,

The Surveyworld Team

Rated 1 out of 5 stars

It wouldn't accept my Date of birth

August 8, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Consumer,

We apologize for the inconvenience you experienced with entering your date of birth. We understand how frustrating this can be.

Could you please provide more details about the issue, such as the error message you received? This will help us investigate the problem and resolve it quickly.

Thank you for bringing this to our attention. We are committed to improving our service and ensuring a smoother experience for all users.

Sincerely,

The Surveyworld Team

Rated 1 out of 5 stars

Data mining for free

Data mining for free! They log you out and never let you log in again. Changing password doesn't work either. Don't fall for this scam!

August 4, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Maria,

We’re truly sorry to hear about the issues you’ve encountered, and we understand how frustrating this experience must be. Your security and trust are incredibly important to us, and we take these concerns very seriously.

It sounds like you’ve faced some technical difficulties with our platform. Could you please provide more details on where exactly you were logged out or the error you got for changing your password, so we can investigate this issue and assist you with logging in?

Thank you for bringing this to our attention. We apologize for any inconvenience caused and appreciate your feedback as it helps us enhance our service.

Sincerely,

The Surveyworld Team

Rated 1 out of 5 stars

These are Scammers

August 3, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Azhar,

We are truly sorry to hear that your experience with us has been so disappointing, leading to this kind of feedback. Your experience is very important to us, and we want to understand what went wrong.

Could you please share more details about the specific issues you encountered? This information will help us address the problem and make necessary improvements to better serve you and our other users.

We sincerely apologize for any inconvenience caused and appreciate your feedback. It is through comments like yours that we can continue to enhance our service.

Sincerely,

The Surveyworld Team

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