Surveyworld Reviews 315

TrustScore 3 out of 5

3.2

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the variety of survey topics and the opportunity to earn some extra cash, with some finding the process easy and the rewards good. They also like the user-friendly nature of the surveys and the convenience of redeeming points through gift cards or PayPal. However, some people were dissatisfied with the user experience, frequently being screened out of surveys after spending considerable time answering preliminary questions. Many reviewers reported issues with surveys being unavailable, redirecting to other sites, or ending abruptly without compensation. There are also concerns about repetitive questions and the difficulty of qualifying for surveys, leading to frustration and a feeling of wasted time.

What people talk about most

User experience

Customers had ambiguous experiences with user experience. Many reviewers found the app easy to use, with... See more

Website

Consumers find website experiences to be ambiguous. While some reviewers praise the site as user-friendly and... See more

Payment

Reviewers highlight ambiguous aspects of payment. Some customers report fast payments and the ability to... See more

Value for money

Reviewers mention ambiguous feedback about value for money. Some customers appreciate the rewards, finding... See more

Service

People report ambiguous experiences with service. While some customers found the service professional and... See more

Based on these reviews

Rated 3 out of 5 stars

This is a nice survey site. But I wish the rewards included PayPal. I also wish that the survey matcher gave more possible surveys. Often times I find myself being told I do not qualify simply for giv... See more

Company replied

Rated 3 out of 5 stars

The rewards are nice but too many times I will spend 5 to 10 minutes answering survey questions only to be told that they have enough answers in my demographic category or that I have not met their re... See more

Company replied

Rated 3 out of 5 stars

I have been doing 1 particular survey and I had to do many of the same pages ever again (4X) and i had to close the window and I had no time chasing after pages! No so good for your part!

Company replied

Rated 3 out of 5 stars

often the surveys are finished before you log in.. the surveys may not be available to you after you have answered a menu of questions taking up so much time that after 3 or 4 attempts I just leave it... See more



Contact info

3.2

Average

TrustScore 3 out of 5

315 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Just sent an email with screenshots of…

Just sent an email with screenshots of this last survey experience, which was poor. I got to 97% finished and then the survey abruptly ended with NO "sorry you're not a match" like the usual disqualifcation excuse. So I have wasted time tonight going through this instead of working on surveys that I can actually finish.

June 13, 2025
Unprompted review
Surveyworld logo

Reply from Surveyworld

Hi,

Thanks for taking the time to leave a review. We're sorry to hear about your experience. We’re constantly working on improving the platform, especially when it comes to screenouts. While we can’t fully eliminate them, our goal is to significantly reduce them in the near future.

Kind regards,
Surveyworld.com

Rated 3 out of 5 stars

Living in the west

Living in the west, hrs behind east coast, when I try to do a survey they are usually full.

June 13, 2025
Unprompted review
Surveyworld logo

Reply from Surveyworld

Hi Chris,

Thanks for your feedback and insights. We understand your frustration survey availability can vary and depends on several factors. In addition to the email invites, you can also find available surveys by logging into your account directly. That might help you find more opportunities.

Thanks again for your support!
Kind regards,
Surveyworld.com

Rated 1 out of 5 stars

Most surveys I apply for are 'closed'.

Most surveys I apply for are 'closed'.
Even if I get a survey I usually an
not 'qualified' for said survey. This
site has become a joke to me.

June 13, 2025
Unprompted review
Surveyworld logo

Reply from Surveyworld

Hi,

Thanks for taking the time to leave a review. We understand your frustration. Survey availability depends on your profile and what’s currently available, and we know this part needs improvement. We're actively working on it and hope your experience with us will improve soon.

Kind regards,
Surveyworld.com

Rated 1 out of 5 stars

Never pays

Keep going through surveys then on final page tells me I don't meet the criteria so don't get the money.

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

Problem sorted

Survey world have sorted my queries, very happy with prompt

March 25, 2025
Unprompted review
Surveyworld logo

Reply from Surveyworld

Hi Douglas,

We checked your account and your rewards are still available in your account. You are able to redeem the £12.

Kr,
Surveyworld

Rated 1 out of 5 stars

A lot of work with little reward. Feels like a scam.

I spend 10-15 minutes trying to find a survey before I meet the criteria, and on a few occasions, after completing a lengthy survey, the survey site goes ‘down.’ Despite finishing, I don't get a reward. It feels like a scam site that gets your info without paying out. There doesn't seem to be anywhere to report concerns, either.

March 21, 2025
Surveyworld logo

Reply from Surveyworld

Hi Rey,

We’d really like to get in touch to see how we can resolve this. Please know that we are not a scam website, and there should be plenty of surveys available for you — though this does depend on your profile.

Kindly respond to my request for more information so I can look into this and sort it out for you.

Thanks!
Kr,
Surveyworld

Rated 1 out of 5 stars

I have reached threshold to claim a £10…

I have reached threshold to claim a £10 gift voucher but have not had an email to receive it. Communication is with a bot that just sends you round in circles and no interaction with a person.very poor !!. I will continue to post negative comments on social media until I get resolution!!

March 15, 2025
Unprompted review
Surveyworld logo

Reply from Surveyworld

Hi John,

Sorry to hear that, and we’d be happy to look into this for you.
Could you please send us more information about your account, such as the email address you used to sign up? That way, we can investigate further. Thanks in advance!

Kr,
Surveyworld.com

Rated 1 out of 5 stars

You only receive one or two surveys

You only receive one or two surveys, which means you never earn enough credits to get a payout.

This is just how their system works. They claim it's because you don’t match any surveys, but it’s suspicious when so many people report the same issue.

Conclusion:
Whether it's a scam or just a lack of surveys, the result is the same—you won’t get any rewards.

March 14, 2025
Unprompted review
Surveyworld logo

Reply from Surveyworld

Hi Stijn,

Are you sure this is about Surveyworld? We have many surveys available on our platform, so it’s possible you may be mistaking us for another company.

If you can provide more details, I’d be happy to look into this and sort it out for you.

Kr,
Surveyworld

Rated 5 out of 5 stars

Instant rewards

I like that I do not have to wait for rewards like some other sites that make me wait weeks for my reward

March 11, 2025

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