Susanjulie London Reviews 

25
TrustScore 2 out of 5

2.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

What a rip off ! My purchase was nothing like they advertise. Poor quality its just a cheap looking sweatshirt that i wouldnt wear to walk the dog never mind christmas !! Very very disappointed... See more

Rated 1 out of 5 stars

The website for this company is a complete sham. I ordered a Christmas jumper early in December. I got it today (on New Years Eve) it had been made and tracked shipping (slowly) from mainland China.... See more

Rated 1 out of 5 stars

I ordered 2 Christmas jumpers based on the online photos. When they arrived they did not look like the pics on the website. After contacting them to return them, it appears it’s a factory warehouse... See more

Rated 5 out of 5 stars

This company should be removed from advertising. The quality of the fabric is appauling, the pattern on the jumper is printed onto the fabric to replicate knitting. I have been told by them that I can... See more

Company details


Contact info

2.1

Poor

TrustScore 2 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.1

All reviews

(25)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This company should be removed from…

This company should be removed from advertising. The quality of the fabric is appauling, the pattern on the jumper is printed onto the fabric to replicate knitting. I have been told by them that I can keep the jumper if I wish and they would take 10% extra for the privalage so that I do not have to pay to return to China.I will just keep it and give it to a charity shop, hopefully someone may find a use for it as a cleaning rag!!! DO NOT USE THEM THEY ARE A CON.

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

Sham Chinese Company

The website for this company is a complete sham. I ordered a Christmas jumper early in December. I got it today (on New Years Eve) it had been made and tracked shipping (slowly) from mainland China. It bears no resemblance to the jumper described and is the most horrible bit of tat, long arms, narrow hips and lurid coloured synthetic t-shirt material. Do not buy from this company as it is pretending to be a decent couple of ladies selling from a London shop trying to save their boutique.. IT IS NOT.. and it is not worth even trying to return (unsurprisingly). A complete con.

December 31, 2025
Unprompted review
Rated 1 out of 5 stars

Dishonest

False advertising. I ordered what I thought was a cute baggy style jumper with a 3D effect bear on it holding a Christmas tree.
When it came it was a synthetic, smaller than should have been, printed, poor quality sweatshirt.

December 31, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look