I needed a new double mattress, Jessica was very knowledgeable and helpful. After trying several in my price bracket I chose a firm one, knowing I could change it if it was too firm. Having slept on... See more
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At Sussex Beds, we believe everyone deserves a great night's sleep. For over 20 years, we've been helping customers find their perfect bed and mattress by combining expert advice, exceptional value and quality products from trusted UK manufacturers.
Whether you're searching for a luxurious pocket sprung mattress, a practical storage bed, an adjustable bed or a complete bedroom makeover, our experienced team is here to help. We take the time to understand your needs, comfort preferences and budget, ensuring you leave with the right sleep solution for years to come.
We encourage customers to visit one of our showrooms, where you can try a wide range of beds and mattresses in a relaxed, no-pressure environment. Our sleep experts are always on hand to answer questions and help you make an informed decision.
Your feedback means the world to us. Every review helps us improve our service and gives future customers confidence when choosing Sussex Beds. Thank you for taking the time to share your experience—we truly appreciate your support.
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Very pleased with my purchase of a new bed.
The sales assistance Lynn was very knowledgeable & helpful which made me choose the right product. A first class service provided.I look forward to having the bed delivered.

Reply from Sussex Beds
the whole experience of shopping in at Sussex Beds was great, lots of information and advise, but not pushing for a sale, which is why a choose to buy the bed in the end.

Reply from Sussex Beds
Very good experience from looking to delivery and the bed is excellent

Reply from Sussex Beds
I can’t speak highly enough of Ian at the Portslade showroom. He is knowledgeable, professional and genuinely friendly, and he makes the whole process straightforward and efficient.
This is my second purchase from Sussex Beds. I returned purely because of the excellent experience I had two years ago, which, coincidentally, was also with Ian.
Sussex Beds is now the only place I’ll buy my beds from.

Reply from Sussex Beds
We were looking for a new mattress and bed. There was no pressure unlike bigger chains we tried and the staff were just around to answer questions which made it easy

Reply from Sussex Beds
Everything from first to last was done with professionalism, friendliness and helpfulness. Should have added Ian Hay was instrumental in all this.

Reply from Sussex Beds
We had fantastic service from the staff at the Haywards Heath branch when burying our new bed. Knowledgeable and helpful staff also gave us the space to think about our decision and test out lots of options.

Reply from Sussex Beds
After visiting several shops we decided to give Sussex Beds a try. Katrina at Newnham Court Maidstone was very friendly and helpful, gave excellent advice and service. Thank you

Reply from Sussex Beds
Great prices great staff reliable service

Reply from Sussex Beds
Mark Curtis was very friendly and helpful. However, I was not impressed with the delivery men as they did not take their shoes off went entering my property

Reply from Sussex Beds
Really good service
Really helpful and friendly

Reply from Sussex Beds
Great help and advice in the showroom through to a smooth delivery and good sleep. Very pleased with the product and service received from Sussex Beds ⭐️

Reply from Sussex Beds

Reply from Sussex Beds
I knew what I did not want but needed advice on what I did so with the budget I had was nice to get the advise and go through the choices thanks

Reply from Sussex Beds
Great customer service and no pushy sales

Reply from Sussex Beds
Very pleased with service provided. Attentive staff and good choice at their Worthing branch so it was easy to experience each mattress before making a decision. Swift delivery and the guys who called were very careful and removed old bed and packaging. Would definitely recommend.

Reply from Sussex Beds
Bought a bed, changed my mind after 30 or so days, they changed the bed with no issues & got a bit of refund as newer bed slightly cheaper!
Can’t thank Emily Fellows from Ashford, Kent, “branch manager” enough !!
Very helpful & professional .
Highly recommend !!

Reply from Sussex Beds
Staff in the shop were knowledgeable and very helpful. They were also very kind and gave my husband a cup of tea while he waited for me to fetch the car.

Reply from Sussex Beds
Very helpful at Uckfield shop. I have been a customer for a few years and all the staff are helpful, polite and patient.
Your lads who deliver are a delight to deal with and very respectful of your property. They work hard and are a credit to the company

Reply from Sussex Beds
First class-Fantastic customer service! Very knowledgeable and happy to help with questions etc.. had tried various retailers of the typical bed brands, but none were as enthusiastic and keen to help as the customer service agents in Sussex beds, they went out of their way to assist and inform us of the vast choices available and never tried any hard sales tactics!- fab customer service, much more personal service. We bought a king size mattress, pillows and more! Will definitely recommend and return to them when we need to upgrade our spare rooms. Also love the mechanical adjustable beds!! Vast choice available and comparable with the high quality brands that we had previously tried.

Reply from Sussex Beds
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