Sustainable Plant Store Reviews 

97
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company, praising the reliable service and overall product excellence. Customers frequently share that the items are very easy to use, convenient to store, and yield fantastic growing results for various seeds and plants. Consumers also note that the packaging is environmentally friendly, properly protecting everything and keeping items in top condition during transit. However, some people mentioned occasional collection mishaps or having to wait longer periods for their orders to arrive. Some reviewers also pointed out that it can initially be too soon to fully assess long-term plant growth after receiving the goods.

What people talk about most

Product

People report positive experiences with product, finding the growing mediums excellent, easy to store, and... See more

Quality

Users describe satisfaction with product quality, noting that the items are very easy to use and produce... See more

Delivery service

Consumers find delivery service to be efficient and timely, with orders arriving promptly in secure... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After reading the “WHICH” recommendation of your product for both potting up plug plants and potting on into patio pots I decided to give it a try. The result can be seen in the picture after 4 week... See more

Company replied

Rated 5 out of 5 stars

I first contacted Sustainable Plant Store by email to ask about a particular variety of snowdrop. I received a very helpful response from Chris giving details of price, quantity required and when to... See more

Rated 5 out of 5 stars

The Eazy Grow compost is easy to make up and has a beautiful fine feel when handling. It holds moisture well, and after only 2 weeks of use the growing results are better than the cheaper brands we... See more

Rated 5 out of 5 stars

Prompt service and beautifully wrapped, fine quality single and rare snowdrop "Grumpy" arrived in a couple of days. I've planted it and can hardly wait for spring.

Company replied


Company details

  1. Wholesale Plant Nursery
  2. Seed Supplier

Written by the company

An online store for plants, seeds and gardening related items all sustainably grown or produced. No peat, pesticides or single-use plastics have been used in our products and nor will there be any upon delivery to your door!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(97)

42 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It arrived promptly

It arrived promptly, and l approve of the sustainable cardboard packaging which fitted the contents exactly -no dead space!
Too soon to rate it for plant growth, but last year's was fine...

February 19, 2026
Rated 4 out of 5 stars

Its a great product

Its a great product, nice to work with and gives great results with seeds and plants......but we have had to wait months for delivery on the two occasions we have bought.

February 19, 2026
Rated 5 out of 5 stars

Galanthus "Tilly"

Chris went out of his way to find Galanthus "Tilly" for me. The snowdrop arrived quickly, well packed and in excellent condition.

Very happy, thanks!

February 18, 2026
Unprompted review
Rated 3 out of 5 stars

Not the best service I have ever had!

I was let down after requesting collection from a plant fair, my items were not brought to the fair. Arrangements were then made for delivery.
One set of the bulbs were omitted from my order, having been deemed to be virus ridden.

February 9, 2026
Rated 5 out of 5 stars

Excellent advice

I first contacted Sustainable Plant Store by email to ask about a particular variety of snowdrop. I received a very helpful response from Chris giving details of price, quantity required and when to purchase.
When I actually bought the bulbs, they arrived quickly, were properly packed, and included a lovely little bonus of an extra bulb.🙏🏼 😀

September 15, 2025
Rated 5 out of 5 stars

Prompt service, rare snowdrop

Prompt service and beautifully wrapped, fine quality single and rare snowdrop "Grumpy" arrived in a couple of days. I've planted it and can hardly wait for spring.

October 3, 2025
Sustainable Plant Store logo

Reply from Sustainable Plant Store

We're so excited for this one to perform for you - what a great choice! Thank you for the lovely feedback.

Rated 5 out of 5 stars

snowdrops for Europe

My snowdrop bulbs arrived safe after a short delivery journey. I was able to track my parcel. Not all of my order items were available. I got my money back very quickly.

September 24, 2025
Sustainable Plant Store logo

Reply from Sustainable Plant Store

I'm so pleased you received your bulbs in good condition - and apologies for some not being available at the time due to their condition, but your business is very much appreciated!

Rated 5 out of 5 stars

Serious company

Snowdrops no found in the European Union
Serious company that replaced a defective bulb from last year for free this year.

September 24, 2025
Sustainable Plant Store logo

Reply from Sustainable Plant Store

Thank you so much, your custom is so important to us and, even though sending to the EU is challenging, I'm really pleased we got you that replacement bulb!

Rated 5 out of 5 stars

Eazy Grow Compost - Simply the best

Eazy Grow Compost. I have used just about every commercial compost over the last 50 years. Eazy Grow is simply the best. Tomatoes, aubergines and peppers all grew away rapidly and fruited heavily. I had the best crop of aubergines I have ever had. [I am waiting for the next batch to come in.]

August 31, 2025
Unprompted review
Sustainable Plant Store logo

Reply from Sustainable Plant Store

This is amazing feedback, thank you so much! That's made our day :-) The next batch is almost ready to go live on the website!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look