Sutton Dental & Medical Clinic Reviews 

76
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional professionalism and knowledge of the staff. A doctor is frequently highlighted for their caring, professional, and gentle approach. Many commend a hygienist for their friendly, professional, and reassuring manner, offering valuable advice and making patients feel at ease, even those with prior anxieties. The reception staff also receive appreciation for their warm welcome and helpfulness, contributing to an overall outstanding service where treatments are thoroughly explained.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, professionalism, and caring... See more

Service

Clients share positive opinions on service, consistently describing it as excellent and first-class, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been visiting Dr Sonya and Debbie for years and would not consider going elsewhere. From the moment I arrived I received a warm welcome from the reception staff before being seen promptly by... See more

Company replied

Rated 5 out of 5 stars

This is an excellent dental practice. My dentist, Sonya, is experienced and professional with a caring and gentle touch. The same is true for my hygenist, Debbie, who does great work and has offered m... See more

Company replied

Rated 5 out of 5 stars

Had my first visit for some time to dentists and the team including Debbie and Dr Sonya made me feel at ease and gave me lots of advice to help me improve my dental hygiene routines. Saturday appointm... See more

Company replied

Rated 5 out of 5 stars

I’ve had a few treatments from Dr P. Ugincius for filling and crowning. I have been satisfied with the treatments I have received from him so far. The reception is also very helpful and polite to do h... See more

Company replied


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Dental Hygienist
  5. Dental Implants Periodontist
  6. Teeth Whitening Service

Written by the company

Are you looking for an NHS or Private Dentist, Private GP services or Facial Aesthetics in Sutton? With over 30 years experience Sutton Dentists is delighted to have expanded to two modern, comfortable practices offering high quality dental, medical and aesthetic services. We provide both NHS Dentistry and Private Dentistry, specialist dental care, including Invisalign and dental implants. In addition we offer a dental membership plan and the latest Facial Aesthetic Treatments as well as Private GP consultations. Dr Sonya Hamzehnejad-McCann and her experienced team look forward to welcoming you across two locations near each other in Sutton.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

76 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

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4.6

All reviews

(76)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

I suffer from sensitive teeth so usually find a trip to the hygienist really quite painful - I opted for the new process & it was amazing - no pain or discomfort and Debbie was great at talking me through the process and giving me guidance on looking after my teeth.

June 25, 2025
Unprompted review
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Reply from Sutton Dental & Medical Clinic

Thank you for sharing your experience Julie. We're so glad to hear that the new process made such a difference for you and that Debbie helped you feel comfortable and informed throughout.

Rated 5 out of 5 stars

Excellent hygiene service

My family recently booked hygiene appointments with hygienist Debby, and we were thoroughly impressed with the excellent service provided by everyone at the clinic. From the moment we arrived, the receptionist was welcoming and professional, setting a great tone for our visit.

Debby was fantastic — not only did she perform a thorough and gentle cleaning, but she also took the time to offer helpful advice tailored to each of us. Her care and attention really stood out, and as a thoughtful touch, she even gave us a complimentary floss. We truly felt looked after from start to finish. Highly recommended!

June 11, 2025
Unprompted review
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Reply from Sutton Dental & Medical Clinic

Thank you for your lovely feedback Hanna. We’re so glad you and your family had a great experience with Debby and felt well cared for throughout your visit. We truly appreciate your recommendation and look forward to welcoming you again!

Rated 5 out of 5 stars

Pain free dental experience

Visited Debbie the hygenist, followed by the dentist Dr Sonya on the same day, both were equally welcoming and very friendly, and were certainly knowledgeable, explaining their procedures clearly.
This was the best pain free dental experience I've had, and I can highly recommend this clean and modern practice.

April 24, 2025
Unprompted review
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Reply from Sutton Dental & Medical Clinic

Thank you for your kind words. We're delighted to hear that both Debbie and Dr Sonya made your visit comfortable and informative. It’s wonderful to know this was your best pain-free dental experience, and we truly appreciate your recommendation!

Rated 5 out of 5 stars

Debbie Bell is the best

Debbie Bell (Hygienist) is the best of the best. I have been seeing Debbie Bell for a long time and I can not recommend Debbie enough. She is most loveliest and caring person and she makes you feel comfortable when getting your teeth done.

The practice as a whole is friendly, clean and very professional.

June 12, 2025
Unprompted review
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Reply from Sutton Dental & Medical Clinic

Thank you for your wonderful feedback! We're so pleased to hear how much you value Debbie’s care and that she helps you feel comfortable at every visit. We also appreciate your kind words about the practice as a whole—it means a lot to the entire team.

Rated 5 out of 5 stars

Great experience

I have been seeing Debbie Bell Hygienist for a long time and even though I have moved away I still come back, she is brilliant and very thorough I am a nervous patient and have had numbing gel on the gums which works a treat
Highly recommended

April 24, 2025
Unprompted review
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Reply from Sutton Dental & Medical Clinic

Thank you so much for your kind words and continued loyalty, even after moving away! We're so glad to hear that Debbie’s care and gentle approach have made such a difference for you.

Rated 5 out of 5 stars

Highly Recommended

I recently had an excellent experience visiting Sutton Dental & Medical Practice. From the moment I walked in, the staff made me feel welcome and at ease.
The waiting area was beautiful and calming, and I was seen on time.
Dr Sonya was very friendly and knowledgeable and took time to explain everything clearly before staring any treatment.
Their gentle and careful approach made the entire procedure stress-free and almost painless.
I left the clinic feeling reassured and grateful for such a smooth experience.
Highly recommended

May 6, 2025
Unprompted review
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Reply from Sutton Dental & Medical Clinic

Thank you for your kind words. We’re so pleased to hear you had a positive experience with Dr Sonya and felt at ease throughout your visit. Your recommendation means a lot, and we look forward to welcoming you again soon!

Rated 5 out of 5 stars

Have been treated by Debbie several…

Have been treated by Debbie several times now and each time it has been a very professional, friendly & thorough treatment. She always performs a catchup on things since the previous appointment and provide useful tips & advice on how to maintain healthy teeth & gums and often provides a free sample of dental tools to help uou chose what buy to maintain you oral health. Absolutely zero negative to say.

May 2, 2025
Unprompted review
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Reply from Sutton Dental & Medical Clinic

Thank you so much for your kind words. We're delighted to hear that you've had consistently positive experiences with Debbie. We truly appreciate your feedback and look forward to seeing you again soon!

Rated 5 out of 5 stars

Friendly and professional care

I experienced very professional treatment from Debbie the hygienist at this attractive new clinic . I have been treated by her several times and always found her very friendly and keen to offer useful advice on tooth care .

April 22, 2025
Unprompted review
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Reply from Sutton Dental & Medical Clinic

Thank you for your five-star review, Joan! We’re thrilled to hear you had such a professional and friendly experience and hope to see you again soon.

Rated 5 out of 5 stars

I have been a customer of Debbie…

I have been a customer of Debbie (hygienist) for several years now. She is always welcoming, polite, well organised and efficient in manner. She offers an excellent service and well informed advice about how best to manage dental hygiene. I can recommend her without reservation.

April 24, 2025
Unprompted review
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Reply from Sutton Dental & Medical Clinic

Thank you for your lovely review Susan.. Debbie appreciates your recommendation.

Rated 5 out of 5 stars

Great experience

I visited the practice yesterday for a hygiene appointment with Debbie who hast been my hygienist for many years. As always, she was very thorough, professional, friendly and kind. After every visit with her my teeth feel amazing and clean. Furthermore, the charming receptionist only adds to the overall positive experience.

April 23, 2025
Unprompted review
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Reply from Sutton Dental & Medical Clinic

Thank you for coming to see us.. We are happy you were satisfied with your visit. We look forward to seeing you again!

Rated 5 out of 5 stars

Very friendly and Professional

I visited Sutton dental and medical today for a hygienist appointed with Debbie. Great service from the start to finish. The receptionist was friendly as well as Debbie and very helpful. see you all in a few months.
many thanks
Kevin

April 23, 2025
Unprompted review
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Reply from Sutton Dental & Medical Clinic

We are thrilled you enjoyed our service Kevin. Thank you for a pleasant review.

Rated 5 out of 5 stars

First time visit

I recently visited Sutton Dental & Medical for the first time. I found the receptionist extremely kind and helpful and Debbie, the hygienist, very knowledgable and professional. I will certainly make a return visit to them.

March 21, 2025
Unprompted review
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Reply from Sutton Dental & Medical Clinic

Thank you so much for your lovely feedback following your visit to our practice. We're so pleased to hear that you had a positive experience.

Rated 5 out of 5 stars

Fantastic Dental Clinic - wouldn’t go anywhere else!

My family and I have been seeing Sonya as our dentist for many years now and we wouldn’t go elsewhere. She is a fantastic dentist who really gets to know you and offers great advice based on your overall health and individual circumstances. She is also excellent with my young son and he actually enjoys a visit to the dentist! Debbie the hygienist is brilliant as well, she works wonders with cleaning and polishing teeth - I wouldn’t trust anyone else with this! Sonya has recently moved to a new surgery which is lovely, modern, spacious and exceptionally clean. It was a pleasure to see Sonya and Debbie there for my latest appointment and I look forward to visiting the new clinic again for future appointments.

January 15, 2025
Unprompted review
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Reply from Sutton Dental & Medical Clinic

Thank you Alison for your kind works and taking the time to leave such a pleasant review. Dr Sonya and Debbie both work very hard to ensure the highest standard of care is achieved for all. We look forward to seeing you again!

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always
Debbie is a fab Hygenist
Thank you
Always a pleasure to visit

January 15, 2025
Unprompted review
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Reply from Sutton Dental & Medical Clinic

Thank you for your kind words, we look forward to seeing you at your next appointment!

Rated 3 out of 5 stars

Should I keep up this regular schedule of dental check-ups and hygiene services every six months?

A dentist's general check-up (£65) and teeth cleaning (£95) by a hygienist every six months are too frequent. It is very costly to make this suggestion to the patient. I feel pricey and unaffordable.

February 7, 2024
Unprompted review
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Reply from Sutton Dental & Medical Clinic

We apologise you are not satisfised with our prices, we do frequently have monthly offers that can be found under our special offers page on our website.

Rated 5 out of 5 stars

Debbie is a great hygienist

Deb always does a great job, gentle and kind, very professional and the receptionists are friendly and helpful

January 19, 2024
Unprompted review
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Reply from Sutton Dental & Medical Clinic

Thank you for your kind words about Debbie and our receptionists!

Rated 5 out of 5 stars

At Sutton dentists you are never kept…

At Sutton dentists you are never kept waiting. Handy when paying for the parking meter! Debbie the hygienist is friendly & professional.

January 17, 2024
Unprompted review
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Reply from Sutton Dental & Medical Clinic

Thank you for your lovely review!

Rated 5 out of 5 stars

I’ve been coming to Sonya for over…

I’ve been coming to Sonya for over 20yrs , highly recommend this dentist. The staff are amazing and so friendly, Zoe the receptionist is always happy to help with a smile. Sonya has worked miracles for me and restored my confidence. I’ve known Sonya for many years now she is always very friendly but is still highly professional at her job and a fantastic dentist

June 22, 2023
Unprompted review
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Reply from Sutton Dental & Medical Clinic

Thank you for taking the time to write such a kind review. Our staff are always happy to help, I will pass your lovely comments on to them. We look forward to seeing you at your next appointment.

Rated 5 out of 5 stars

Thank you to the amazing reception…

Thank you to the amazing reception staff and the dentist who helped with the emergency treatment. Professional and friendly environment! Highly recommended!

June 6, 2023
Unprompted review
Sutton Dental & Medical Clinic logo

Reply from Sutton Dental & Medical Clinic

We are pleased that you have had a positive experience with us and would like to thank you for taking the time to provide us with your feedback.

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