SUV Prestige Reviews 

318
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Very accommodating & helpful. Friendly welcoming staff. We travelled from London, to collect our car & we’re given 5* treatment around the showroom. Our car was prepped right before collection, knowin... See more

Company replied

Rated 5 out of 5 stars

From viewing the car and arranging my own finance, although they do offer finance.The staff at SUV are very genuine and always on hand to help answer any questions,but leave you to choose your car at... See more

Rated 5 out of 5 stars

Thank you SUV PRESTIGE. Saw a car we liked for our daughter, test drove it and reserved it, they stayed on past closing time to answer all our questions and we have today picked the car up after its... See more

Company replied

Rated 5 out of 5 stars

Great experience collecting my new car. Bought unseen online via a third party site, but felt like an old customer when I went to collect, couldn't do enough to help, no hard sell of add-ons, just goo... See more

Company replied

Company details

  1. Motor Vehicle Dealer
  2. Car Dealer
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Used Car Dealer

About SUV Prestige

Written by the company




VIEW OUR STOCK


SELL YOUR CAR


SERVICE CENTRE


About Us...

SUV Prestige is a Multi-Award Winning Prestige Car Dealership located in the north of England. We pride ourselves on our expert teams going above & beyond to ensure our customers receive the very best experience our industry has to offer, whether that be face to face in our state-of-the-art showroom or via our Award Winning Virtual Sales Experience. We recognise that the world is evolving and aim to be at the forefront of Online Car Sales but will forever offer the personal touch with face to face business. Whatever form of business you prefer or wherever you are in the UK, you can trust that SUV Prestige will always deliver our Award Winning, friendly, professional sales & aftersales service every time.

MotorTrader Industry Awards 2023:
-Most Improved Dealership in the Year - Independent

MotorTrader Independent Dealer Awards 2023:
-UK Independent Dealer of the Year (Premium Car)
-Outstanding Achievement Award
-Digital Initiative of the Year

Highly Commended:
-Fastest Growing Dealership of the Year

Car Dealer Used Car Awards 2023:
-Dealer Principal of the Year

Car Dealer Used Car Awards 2022:
-Best Used Car Online Sales Experience
-Dealer Principal of the Year


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

318 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.3

All reviews

(318)

1 review in the last 12 months

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Rated 4 out of 5 stars

So far so good

Staff were helpful and any questions/queries were dealt with. The test drive experience was very stress free and I never felt pressured at any point.

September 29, 2023
Unprompted review
SUV Prestige logo

Reply from SUV Prestige

Thanks so much for the review Yvonne. Great to hear you enjoyed your experience with us. We would love to know what could have been improved for you to make it a 5 star, please send us an email to let us know. We always like to know where we can improve! :) Hope to see you again for the next one, wishing you many happy miles and memories from the whole SUV Prestige.

Rated 5 out of 5 stars

Great

Pleasant, professional and helpful staff, helping us to find the car we wanted.

September 5, 2023
Unprompted review
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Reply from SUV Prestige

Thanks so much for the review Tom. Great to hear you enjoyed your experience with us. Hope to see you again for the next one, wishing you many happy miles and memories from the whole SUV Prestige

Rated 5 out of 5 stars

Buying a new car at SUV

I recently purchased a car from SUV prestige. The whole experience from start to finish was very pleasant and easy. What i like about them is how accommodating they are. Nothing is too much trouble. They allow you to look around/test drive in a relaxed way with no salesman behaviour. A special shout to Richard, he was so helpful, and all around lovely to deal with with a bit of banter in there aswell. Thanks Rich!
Andy you were also great to get us over the finish line! I love my new car! Thanks guys.

September 27, 2023
Unprompted review
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Reply from SUV Prestige

What an excellent review Rosie! Great to hear you enjoyed your experience with us. Hope to see you again for the next one, wishing you many happy miles and memories from the whole SUV Prestige.

Rated 5 out of 5 stars

Very professional and friendly

Very professional and friendly. Definitely like to do more business with them.

September 26, 2023
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Reply from SUV Prestige

Thanks so much for your review Mehrunnissa. Great to hear you enjoyed your experience with us. Hope to see you again for the next one, wishing you many happy miles and memories from the whole SUV Prestige

Rated 5 out of 5 stars

Great guys

Great guys. Very straightforward purchase of my new Volvo (and part exchange of my old car).
Highly recommend

September 25, 2023
Unprompted review
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Reply from SUV Prestige

Thanks for your review Ian! Great to hear you enjoyed your experience with us. Thank you again for your business. Hope to see you again for the next one, until then we wish you many happy miles and memories from the whole SUV Prestige team!

Rated 5 out of 5 stars
SUV Prestige logo

Reply from SUV Prestige

Thanks for your review Brian! Great to hear you enjoyed your experience with us. Hope to see you again for the next one, until then we wish you many happy miles and memories from the whole SUV Prestige team!

Rated 5 out of 5 stars

Recommended by a friend

I was recommended by my friend as he bought his car from here. I bought my new car over the phone unseen Richard gave me a good price for my old car over the phone all unseen. On collection day I viewed my new car it was well presented and a lovely car just what I wanted, continued with the buying process all very easy. What an enjoyable process when buying my car. Thank you everybody at Suv prestige love my new car

September 24, 2023
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Reply from SUV Prestige

There is nothing better for us than reviews like these! Great to hear you enjoyed your experience with us too Melvin. We always try our best to make sure all of our customers enjoy their experience with us. Thank you for your review and thank you again for your business. Hope to see you again for the next one, until then we wish you many happy miles and memories from the whole SUV Prestige team! :)

Rated 5 out of 5 stars

Highly recommend

Very friendly staff. Happy to answer all questions and they have excellent customer service. I would definitely recommend SUV Prestige .

September 23, 2023
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Reply from SUV Prestige

Thanks for your review Gaz! Great to hear you enjoyed your experience with us. Thank you again for your business. Hope to see you again for the next one, until then we wish you many happy miles and memories from the whole SUV Prestige team!

Rated 5 out of 5 stars

Brilliant Customer service

Brilliant Customer service. Been helpful and informative.
Was catered by Andy.
Highly recommend

September 23, 2023
Unprompted review
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Reply from SUV Prestige

Thanks for your review Scott! Great to hear you enjoyed your experience with us. Thank you again for your business. Hope to see you again for the next one, until then we wish you many happy miles and memories from the whole SUV Prestige team!

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, helpful

September 23, 2023
Unprompted review
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Reply from SUV Prestige

Thanks for your review Lukasz! Great to hear you enjoyed your experience with us. Hope to see you again for the next one, until then we wish you many happy miles and memories from the whole SUV Prestige team!

Rated 4 out of 5 stars

So far so good

Nice staff to deal with,very clean cars on display and all looked tidy.The experience was very professional and hassle free so would recommend so far as only collected today so fingers crossed have no issues 👍
Slight issue with car charger and car not charged as requested so 4 stars

September 22, 2023
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Reply from SUV Prestige

Thanks for your review Stuart. Great to hear you enjoyed your experience with us. Thanks for highlighting the issue with the charging. Please accept our apologies on the charging. Hope to see you again for the next one. Wishing you, Gaile, and the Pooches many happy miles and memories in their new car!

Rated 5 out of 5 stars

Spot on friendly service

Spot on friendly service. Great price and service.

September 22, 2023
Unprompted review
SUV Prestige logo

Reply from SUV Prestige

Thanks for your review Andrew! Great to hear you enjoyed your experience with us. Hope to see you again for the next one, until then we wish you many happy miles and memories from the whole SUV Prestige team!

Rated 5 out of 5 stars

Fantastic

Everything was smooth from start to finish. Nothing was too much for this company and they made everything very easy. Would recommend

September 21, 2023
Unprompted review
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Reply from SUV Prestige

Thanks for your review Bryan! Great to hear you enjoyed your experience with us. Hope to see you again for the next one, until then we wish you many happy miles and memories from the whole SUV Prestige team!

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, really went above and beyond to make the full process as painless as possible. 100% recommend to anyone looking to purchase a car!

September 20, 2023
Unprompted review
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Reply from SUV Prestige

Thanks for your review Greg! Great to hear you enjoyed your experience with us. Hope to see you again for the next one, until then we wish you many happy miles and memories from the whole SUV Prestige team!

Rated 5 out of 5 stars

Super helpful, friendly quick & efficient

My car was available to view at a time convenient for me, I was able to test drive for as long as I needed, my car then had a full service including the gearbox which was important to me, and had a full check over and any parts it needed at no extra cost and was ready to collect at a time that suited me! Everyone was really friendly and helpful and answered all my queries so I really understood anything I felt I would need to know!

September 19, 2023
Unprompted review
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Reply from SUV Prestige

Thank you for a great review Louise! Great to hear you enjoyed your experience with us. Wishing you many happy miles and memories in your new car and we hope to see you again for your next one!

Rated 5 out of 5 stars

Great experience collecting my new car

Great experience collecting my new car. Bought unseen online via a third party site, but felt like an old customer when I went to collect, couldn't do enough to help, no hard sell of add-ons, just good advice. Car looked like it hadn't been sat in. Will definitely be top of my list next time I need a car.

September 14, 2023
Unprompted review
SUV Prestige logo

Reply from SUV Prestige

Lovely to read you enjoyed your experience with us Steve, no matter where you come from when you buy a car from SUV Prestige you're now part of the family! Thank you for your custom and thank you for your review. Look forward to seeing you again for your next car!

Rated 1 out of 5 stars

Please do not travel here

Please do not travel here , drove 2 hours away to see a car, got there no prices in the windows off the cars , seen a set price online looked at the car and asked how much????? He only put it up 2000 pound more , what a absolute joke this place is , surely there not allowed to put it up in price there and then ???????

September 16, 2023
Unprompted review
SUV Prestige logo

Reply from SUV Prestige

Hi Amy, Thank you for your feedback. Did you call ahead to make an appointment? The reason I ask is because of the way we price our cars. We price our cars daily to ensure we have the best prices in the UK. We price our cars factoring in age, mileage, spec and colour compared to equivalent or similar cars in the market place. At the moment the used car market it particularly volatile due to ULEZ changes and the market being so buoyant. The reason we do not have prices in the windscreens of our cars is due to these daily price changes and having well over 200 cars in stock at any one time, we would need a huge team to constantly change these. We ensure we explain this in detail to anyone we speak to about any of our cars, its part of our process and drilled into our salesman. I can only apologise if your experience came across at all untoward but I can assure you this is not the case. We would love an opportunity to try and turn this experience around and see if we have something in stock that you may like. It is also worth mentioning our prices also go down so don't loose hope yet! Please do give us a call

Rated 5 out of 5 stars

Just bought a car

Just bought a car. Excellent service. Definitely recommend.

September 15, 2023
Unprompted review
SUV Prestige logo

Reply from SUV Prestige

Thanks so much for your review! Great to hear you enjoyed your experience with us. Wishing you many happy miles and memories in your new car from the whole team at SUV Prestige!

Rated 5 out of 5 stars

Great and friendly staff who was helpful

September 14, 2023
Unprompted review
SUV Prestige logo

Reply from SUV Prestige

Thanks so much for your review! Great to hear you enjoyed your experience with us. Wishing you many happy miles and memories in your new car from the whole team at SUV Prestige! Thank you again for your business and we hope to see you again for the next one!

Rated 5 out of 5 stars

Daughters first car

Lovely experience purchasing my daughters first car, welcoming, stayed late for us to view car. Really happy with service from all

September 14, 2023
Unprompted review
SUV Prestige logo

Reply from SUV Prestige

Thanks so much for your review Joanne! Great to hear you enjoyed your experience with us,. Wishing you many happy miles and memories in your new car from the whole team at SUV Prestige! Thank you again for your business and we hope to see you again for the next one!

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